Call center software firm Aircall receives $120 million funding Aircall, a provider of cloud-based phone and contact center systems, has completed a $120 million Series D funding round led by Goldman Sachs Asset Management. The startup develops a cloud-based phone system for call centers, support lines and sales teams, and offers integration with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems. This funding will help the company to develop new products for integration with third-party tools, and in particular, industry-specific integrations. Aircall plans new offices in London and Berlin, as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. Read more at: https://tinyurl.com/ruc4n8u5 Telenor and Axiata seal $15 Billion deal to merge Malaysian telecoms units Malaysian telecoms company Axiata Group Bhd. and Norway’s Telenor ASA have signed a definitive agreement to combine their mobile operations in Malaysia,…
Ericsson has announced the launch of its Private 5G, which will reshape on-site connectivity by providing secure and simple 4G LTE and 5G Standalone Connectivity (SA), targeting the…
Deutsche Telekom (DT), in collaboration with its partners Ericsson, Nokia, Qualcomm, Samsung and Xiaomi, has announced the accomplishment of the world’s first ever Voice over 5G New Radio…
Voice over Internet Protocol (VoIP) is not a new technology, and there are thousands of articles written about it. Still, there are many myths surrounding VoIP. Is it…
New security features for Google Workspace and Google Drive Google has unveiled new security tools that include client-side encryption for Workspace and several enhanced data protection features in…
Telecommunications giant Orange and technology company SmartKey have created the first Blockchain of Thing (BoT) SIM card to implement access control and other smart city functions on a…
BT, the UK’s largest telecoms and network provider, has launched hollow core fiber trials at the BT Labs in Adastral Park, Ipswich, in a joint venture with Lumenisity,…
SoftBank aims at providing connectivity from space SoftBank has announced that it will begin promoting the roll out of Non-Terrestrial Network (NTN) solutions that provide connectivity from space…
Snom, the globally established brand for modern IP telephony, has enhanced the quality and performance of its C520-WiMi conference system, offering businesses of all sizes a more powerful, cost-effective solution…
LeapDroid, a blog providing market analysis, expert guides and expertise for the mobile app, mobile hardware and app industry, has picked call.center™ by DIDWW as one of the…
