CallTower delivers Native Microsoft Teams Cloud Contact Center CallTower, a global provider of cloud-based, business-class unified communications and collaboration solutions, announced that it is offering a Native Microsoft Teams Cloud contact center through its strategic partner Five9. The integration of Five9 and Microsoft Teams enhances the customer experience by leveraging the collaboration capabilities of the Teams platform and integrating it into the Five9 Intelligent Cloud Contact Center solution. In addition, Five9 recently announced their CallTower “US Reseller of the Year 2020” initiative as part of the Five9 2020 Global Partner Awards. Read more at: https://tinyurl.com/yy8klgy5 Cellnex wants to acquire Hutchison towers The Spanish operator Cellnex is eyeing the acquisition of CK Hutchison’s entire European tower portfolio for over $10 billion. It was first reported that CK Hutchison was looking to sell a smaller stake in its European tower unit back in July, but Cellnex plans to buy the whole package…
SK Telecom, the South Korean wireless telecommunications giant, with the approval of the Ministry of Public Administration and Security, has announced the launch of a new blockchain-based wallet…
NEC Corp., a major Japanese information technology company, has agreed to support the development of the UK’s fifth-generation wireless networks across the country, as reported by the British…
8×8 partners up with Pax8 8×8, the provider of a leading integrated cloud communications platform, announced that Pax8, a cloud solutions platform, has become a strategic partner and…
RingCentral, a US-based provider of high-performance cloud communications and collaboration solutions for businesses, has announced a new high-volume and fully integrated SMS service that allows businesses to send…
Maintaining an edge over competition, staying on track with ever-shifting customer needs and seeing steady revenue growth, can be hard in the fiercely competitive environment of telecoms. That…
Telnyx, a next-generation communications platform providing operator-level services over a global, private IP network, has created a company’s social impact group, Telnyx.org. The platform is aimed at non-profit…
Apple reveals 5G iPhones Apple waited a little longer than other manufacturers to introduce 5G phones, probably because they wanted to be certain their first 5G iPhones are…
Telefónica, a multinational telecommunications company and one of the largest telephone operators and mobile network providers in the world, has introduced a new unit that integrates their global…
Twilio, a USA-based cloud communications platform, on Monday announced its largest acquisition to date. The company is buying the customer data startup Segment for $3.2 billion in Twilio…
