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Following its recent hefty $100 million investment in Anthropic, SK Telecom has shown interest in another AI company called Persona AI.
AI

Navigating SKT’s Investment in AI Contact Center Innovations

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SK Telecom’s recent interest in burgeoning AI companies, especially in the AI Contact Center specialist, Persona AI, is undeniable. The partnership aims to revolutionize customer service through AI technology, reducing wait times and providing 24-hour service. However, challenges remain as AI tries to match the human knack for voice recognition and interpretation. SKT and Persona AI also plan to venture into voice recognition kiosks and voice-activated robots, capitalizing on a rapidly growing market.

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Deutsche Telekom is collaborating with Google to develop and release their own low-cost branded tablet, the T Tablet.
Gadgets

Exploring Deutsche Telekom’s Pioneering Leap into Tablet Manufacturing

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Deutsche Telekom and Google venture into tablet manufacturing, pinning their hopes on the affordable “T Tablet”. Designed for digital learning, this device blends advanced hardware, potent software, and network capabilities. Aiming at a wider 5G access, it also targets narrowing the digital divide. The tablet’s debut could spark new conversations about digitization in the education sector and beyond.

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The recent Huawei Network Summit (HNS) 2023 staged in Jakarta, proved to be a significant event for the Asia Pacific telecoms sector.
Telco Buzz

Huawei’s Innovation Leap: Empowering Data Communication Networks

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The recent Huawei Network Summit 2023 in Jakarta became a milestone for the Asia Pacific telecom sector, reinforcing Huawei’s commitment to relentless innovation. The Summit demonstrated advanced solutions like the Intelligent Cloud-Network and novel products geared towards enhancing digital productivity. Focusing on the growing need for robust network operations amidst digital transformation, innovative strategies were introduced across various platforms. Transformative solutions promulgated include offerings for streamlined office networks, improved AI training efficiency and convergent network management.

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A recently published study has revealed evidence of political bias in a widely used generative AI chatbots.
AI

Unmasking Political Bias in AI Chatbots

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A recently conducted study on ChatGPT, a popular AI chatbot, unveiled a political bias in its responses. A group of researchers from UK and Brazil noted a discernible left-leaning orientation, shaping an unexpected narrative. This raises questions about AI’s impartiality in conveying content, and signals the need for stricter scrutiny and regulation. As AI increasingly guides our informational insights, maintaining neutrality in its delivery becomes crucial for preserving integrity, particularly in electoral processes.

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EXA Infrastructure has appointed David Gonzalez as Vice President of Sales to lead customer growth for Southern Europe. 
Infrastructure

Exa Infrastructure Appoints Business Development Expert David Gonzalez As Vp Sales To Drive Southern Europe Expansion

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EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, has appointed David Gonzalez as Vice President of Sales to lead customer growth for Southern Europe.  Based in Paris, David brings more than 20 years of telecom experience to EXA having worked at Orange, Colt Technology Services, Tata Communications and Telstra. His expertise across enterprise markets will support EXA’s focus as it extends across new customer segments. On David’s appointment, EXA’s Chief Commercial Officer Nicholas Collins said: “David’s deep understanding of the telecommunications industry, his strategic acumen and customer-driven leadership will make a valuable addition to our leadership team. We are excited to welcome him to the team and are confident that his leadership will accelerate our growth trajectory in Southern Europe”.   In this newly created leadership role, David will spearhead EXA’s sales strategy and be accountable for leading a team serving customers across France, Italy, Spain,…

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Omdia has introduced the Channel Partner Strategies Intelligence Service, a market research solution for vendors and tech suppliers
Market Watch

Omdia Unveils Channel Partner Strategies Intelligence Service

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Leading tech research institution Omdia, a division of Informa Tech, has introduced the Channel Partner Strategies Intelligence Service, a market research solution tailored to channel-oriented vendors and tech suppliers. This innovative service aims to expedite growth and provide a comprehensive understanding of the pivotal trends influencing the tech domain. With a special emphasis on the changing technology consumption landscape due to the evolution of managed services, the service also delivers insights into emerging solution providers.

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By leveraging white label VoIP, resellers can customize and rebrand communication services under their own name. T
VoIP Fundamentals

How White Label VoIP Can Help Resellers Build Their Brand

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In today’s fast-paced and competitive business landscape, resellers are constantly seeking ways to differentiate themselves, establish a strong brand identity and offer unique value propositions to their customers. White label Voice over Internet Protocol (VoIP) solutions have emerged as a powerful tool for resellers looking to gain a competitive edge in the telecommunications market.

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Zoom Video Communications has unveiled its state-of-the-art London Engagement Hub, situated in the heart of Holborn, London.
UCaaS

Zoom’s Innovative London Hub Ushers in a New Era of Work

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In a groundbreaking move, Zoom Video Communications has unveiled its state-of-the-art London Engagement Hub, situated in the heart of Holborn, London. The new hub is poised to revolutionize the way we work, championing experiential working hubs supported by cutting-edge technology. This announcement marks a significant stride towards modernizing the workplace as we know it.

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The Biden Administration’s $2 trillion infrastructure plan harbors a significant investment in US chip production.
Gadgets

US Chip Production Boost Amid Security and Funding Dilemmas

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The Biden Administration’s ambitious $2 trillion infrastructure plan injects considerable capital into US chip production, with the aim of bolstering national security and reducing reliance on foreign manufacturers. Last year, the US produced only 12% of the world’s chips, highlighting a dependency on international manufacturers, primarily in Asia. Intel emerges as a key beneficiary of this investment, declaring over $43.5 billion towards manufacturing units across the US. Yet, for some companies, the journey remains fraught with caution as they await the federal funding.

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