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Alcatel-Lucent
Telecom News

Alcatel-Lucent launches OmniPCX® Enterprise Purple

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Alcatel-Lucent Enterprise, a supplier of communications, cloud and networking solutions, has released Alcatel-Lucent OmniPCX® Enterprise Purple, a digital-age communications platform. This solution provides a new communications experience for businesses of all sizes, allowing them to design the future of work and the digital workplace to suit the desires of their workers and customers .   OmniPCX Enterprise Purple is built on SIP and offers a wide range of enterprise collaboration features while preserving the maximum security. This platform enables the incorporation of real-time communications into corporate processes and applications, decreases latency with intelligent objects, boosts company productivity, and promotes an excellent customer experience.   The solution is built to connect to the cloud, allowing businesses to adopt new strategies such as hybrid cloud while preserving their infrastructure. OmniPCX Enterprise Purple allows a modern omnichannel experience for customer service and contact center teams, based on the future hybrid cloud CCaaS service…

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Viasat
Telecom News

Viasat to acquire Inmarsat

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 Viasat, a worldwide communications company, and Inmarsat, a major UK-based supplier of global mobile satellite communications services, have announced the signing of a formal agreement under which Viasat will buy Inmarsat for $7.3 billion.   The merger will establish a global communications leader with increased size and breadth to link the globe more economically, safely and securely. The new organization’s complementary assets and resources will allow the launch of innovative new services in both the mobile and fixed segments, giving customers more options in broadband communications and narrowband services, such as IoT.   The merged business intends to combine both companies’ spectrum, satellite and terrestrial assets into a worldwide high-capacity hybrid space and terrestrial network able to offer exceptional service in the rapidly developing commercial and government sectors.   Together, these businesses will establish a formidable multi-spectrum, multi-orbit powerhouse. With production and people capacity around the world, the new company…

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Microsoft Teams
Telecom News

DIDWW integrates with Microsoft Teams

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DIDWW has announced their integration with Microsoft Teams, enabling Microsoft Teams users to add DIDWW two-way SIP trunking services to their Teams platform through direct routing. Customers can now easily access DIDWW extensive global phone number coverage, while supporting their existing workflows on Microsoft Teams. In addition, with this new functionality, users can make and receive phone calls with premium audio quality and enjoy secure and reliable service backed by DIDWW.  SIP trunking provides users the ability to make local, long-distance and international calls over the Internet with virtually unlimited concurrent call capacity. This technology enables cost-effective calling, while at the same time providing flexibility and scalability when compared to traditional telephony. Having all of this powerful and scalable technology integrated with one of the most popular workplace collaboration platforms opens up a whole new world of possibilities.    Marius Martinkus, Technical Operations Manager at DIDWW, said, “The last…

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Telecom News

Telinta integrates Google Cloud for highly affordable voicemail transcription

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Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, announced that it has integrated highly cost-effective “speech-to-text” for voicemail transcription provided by Google Cloud. Google Cloud’s automated transcription enables VoIP service providers to easily transcribe voicemails on Telinta’s softswitch platform, and deliver the text to end users via email.  Google Cloud’s sub-penny pricing provides an extremely cost-effective solution for automated voicemail-to-text (v2t) transcription in over 125 languages and dialects using the Telinta customers own Google Cloud account.  Google Cloud provides options specially optimized and tuned for telephony. Voicemail is a standard part of Telinta’s white label solutions for VoIP service providers and is offered at no additional cost.  Telinta has developed a special plug-in which enables Google Cloud voicemail transcription, and is available for a small monthly fee.  Inbound minutes of traffic, including voicemail, is free for Telinta customers. The…

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Webex Hologram
Telecom News

Cisco unveils AR communications solution Webex Hologram

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Cisco has released a sneak peek at its next-generation hybrid work collaboration tool. Webex Hologram is the industry’s first real-time meeting solution that combines feature-packed Webex meeting capabilities with immersive 3D holograms using augmented reality headgear.   Webex Hologram is a solution that will add augmented reality to the company’s collaboration platform. Webex Hologram claims to produce lifelike, real-time holograms of actual people when used with AR headsets like Magic Leap and Microsoft HoloLens.   This innovative technology provides a “1 to many” presenter experience, which allows for remote involvement from several users. In contrast to other services that restrict usage to fixed angle views, all users can now concurrently enjoy a multi-dimensional experience. The presenter may communicate using both physical and digital content using Webex Hologram, allowing participants to co-create and actually interact.   Jeetu Patel, executive vice president and general manager, Cisco Security and Collaboration, commented: “Webex Hologram…

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Telecom News

Microsoft’s Teams app under investigation after Slack’s complaint

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The ongoing rivalry between Microsoft and Slack has intensified after the latest complaint filed by Slack Technologies against Microsoft regarding the integration of the Teams app with their ubiquitous Office suite. According to Slack, such bundled products allow companies to gain an unfair advantage over other collaboration tool providers. Following the complaint, the EU antitrust commission has issued a questionnaire for Microsoft competitors (seen by Reuters) asking if the Teams app integration with the Microsoft Office product gives the software giant greater clout. The rival companies have been asked to provide information about their customers who have switched to Teams or the bundled Microsoft Office, along with the percentage of revenue that has been lost as a result.  While it is obvious that the EU commission aims to assess the impact that such integrations have on the products and investments of the workplace collaboration tool providers, it remains…

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submarine
Telecom News

NEC Corporation trials a multicore fiber submarine cable

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NEC Corporation, along with its subsidiary OCC Corporation and Sumitomo Electric Industries, has stated that they have conducted the first testing of an uncoupled 4-core underwater fiber cable and confirmed its transmission performance to fulfill the stringent requirements of global telecommunications networks.   International data usage is anticipated to increase by 30-40%  by 2026, owing to reasons such as the expansion of 5G mobile data and the necessity to exchange ever more content between data centers located around the world. Submarine networks are using space division multiplexing (SDM) technology to fulfill this need, which increases the number of separate spatial channels to maximize the overall capacity of the system, decrease energy usage and minimize the cost per bit transferred. Multicore fiber is projected to increase the number of parallel optical fiber cores without changing the size and structure of underwater cables, allowing the introduction of second generation of submarine SDM…

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INVADE
Telecom News

DIDWW and INVADE collaborate to support predictive dialing for market research

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DUBLIN, Sept. 22, 2021 – INVADE, a provider of an industry-leading predictive dialer solution for the market research industry, has teamed up with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. INVADE’s innovative dialer system will be supported by DIDWW, thereby enabling its customers to efficiently and cost-effectively conduct large-scale outbound phone surveys.  As a popular solution for outbound call centers, predictive dialer software increases the productivity of interviewers by raising the call connect rate while also boosting customer engagement. INVADE has extensive experience in working with market research software and, due to their product’s modular design, they are able to create the best-in-class predictive dialer that meets unique business needs.   DIDWW and INVADE’s partnership will ensure that global market research clients can benefit from secure, uninterrupted service, premium call quality and the ability to access local routes with guaranteed CLI. DIDWW…

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Centene
Telecom News

Centene partners with AT&T, Connected Nation, Dell Technologies and Intel

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Centene has partnered with AT&T, Connected Nation, Dell Technologies and Intel to help reduce the digital gap among youngsters by providing foster agencies in Florida and Missouri better access to the Internet. Centene and the other organizations donated over 1,000 computers and 2,200 hotspots under the K-12 Digital Divide Program.   The Digital Divide refers to the economic, educational and social disparities that exist between those who have access to the Internet and those who do not. The program, which is hoped will have a positive influence on the general welfare of the youth, was necessary during the pandemic since computers and internet connectivity were essential for routine activities, such as attending school or visiting the doctor.   Mylayna Albright, AVP, Corporate Social Responsibility, AT&T, commented: “This program brings together major players in the health and technology industries to ensure foster youth can access important digital resources that address physical,…

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KT Corporation
Telecom News

KT Corporation acquires Epsilon Telecommunications

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Singapore based Epsilon Telecommunications, a global connectivity provider simplifying the connectivity for companies, applications and information worldwide as well as in the cloud, has been acquired for $145 million by KT Corporation, South Korea’s largest telecommunication operator.   Epsilon has 260 points of presence in 41 locations across 20 countries, including the Chinese mainland. Furthermore, the firm has data centers in London, New York and Singapore. The firm offers cloud, ethernet, SD-WAN, colocation and voice services, as well as its own network-as-a-service platform called Infiny.   “The acquisition of Epsilon by KT is a great milestone on our company’s journey and recognition of the hard work of our teams across the globe,” said Michel Robert, Chief Executive Officer at Epsilon Telecommunications. “The acquisition is a logical next step for both businesses and a fantastic opportunity for customers, partners and internal teams.”   KT purchased the company in collaboration with the…

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