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Verizon Business has announced that it will provide a variety of network connectivity options to Siemens, a German global technology business, in order to maintain the security of its employees’ devices and data. The solutions will provide Siemens employees in smaller office locations with a smooth “plug and play” user experience while emphasizing security and zero trust principles. Siemens’ zero-trust initiative demands that all employee devices be verified, approved and continually checked before access to mission-critical applications and data is granted or retained. Verizon Business will implement an “internet only” connection, such as a global Managed Wide Area Network based on Cisco Meraki technology, which is vital to the success of the Siemens’ “never trust, always verify” program. According to Sanjiv Gossain, EMEA Vice President, Verizon Business, an intelligent network may make underlying architectures more agile by controlling traffic and improving operational efficiency. He noted that while every…

Text messaging is one of the most prevalent forms of communication in today’s society. With over 10.9 billion mobile connections globally, adding text messaging into your business operations may no longer be an option, but a must. With so many people using text messaging, it’s important that you don’t ignore this powerful tool for reaching out to customers and prospects. How does VoIP SMS work? Texting over VoIP is an important component of future corporate communications. Businesses can utilize text messaging as a communication and marketing medium if clients opt in and supply a mobile phone number. This is a more affordable and secure option than regular cell phone subscriptions and text messaging, plus it’s simple to set up too. The majority of the time, VoIP texting functions are quite similar to VoIP calling. You must obtain a DID number that supports SMS and download an app or utilize an…

Telgorithm launches a new product feature dubbed Time Routing Telgorithm, an A2P text messaging API provider, has introduced Time Routing, a novel product feature that enables enterprises to better manage queued A2P messages. Businesses may use this tool to plan communications in advance, cancel them, or “expire” queued messages that are no longer required owing to time constraints on a per campaign basis. In particular, for high-volume and time-sensitive SMS/MMS initiatives, this capability enables enterprises to better manage A2P communications and save expenses. In addition to Telgorithm’s current Smart Queueing and Message Prioritization functionalities, Time Routing is provided with the API at no additional cost. Read the full article. Sinch announces strategic collaboration with Salesforce Sinch, a cloud communications supplier, has established a strategic partnership with Salesforce. Sinch will be a critical provider for Salesforce’s worldwide SMS delivery operations and will supply Salesforce and its global client base with enterprise-grade…

Primas Group has been chosen by Avaya, a leader in unified communications and contact center solutions, as a Technology Partner in the Avaya DevConnect program. Primas Group, an Independent Software Vendor (ISV) with 29 years of expertise, offers organizations enhanced customer experience workflows and pre-packaged, self-service automation in addition to personalizing their Avaya solutions. The company anticipates that by joining the Avaya DevConnect program, the company will be able to expand the reach of contact center agents. This advancement will also bring new technologies and cutting-edge AI together to create more intelligent digital interactions and automation in healthcare and other markets. The Primas Group innovation team is featuring previously unimaginable patient experience processes and revamping traditional consumer interactions. The company’s participation in the DevConnect program enables it to retain world-class compatibility with Avaya systems both in the cloud and on-premises, while also allowing for straightforward implementation. Primas…

The premium brand of IP telephony is delighted by the excellent results it has achieved at the end of its fiscal year and thanks its sales partners for their tremendous loyalty and support. IP telephony pioneer Snom, has maintained record sales figures and strengthened its market share in the fiscal year 2023. Crucial to Snom’s success has been the cooperation of its sales partners, who have made an active contribution to the brand’s success, despite the global political climate and recessionary trends of the last twelve months. As Snom’s CEO Gernot Sagl shares, the past year has been a challenging one for companies active in the B2B space. As soon as the market restraint triggered by the pandemic subsided, companies then had to deal with soaring operational, energy and fuel costs. All of this in combination created a series of knock-on effects and additional hurdles. For example, some…

Rogers Communications Inc. has announced plans to offer full 5G connections to Toronto’s subway system, including 911 access for all users. The telecom corporation has agreed to buy BAI Canada. BAI has had exclusive rights to establish the Toronto Transit Commission wireless network since 2012. Rogers will now be able to make the investments needed to develop a comprehensive and reliable 5G network for the entire TTC subway system as a result of this transaction. 5G network construction is projected to take about two years. Rogers will collaborate with the TTC on a phased deployment strategy, including network design, architecture, and rollout logistics, for both network enhancements and growth in stations, concourses, and all subway tunnels. Extensive fiber network and radio equipment improvements are required to update the network and boost the cellular capacity of the present 3G and 4G networks. In addition, they are required to improve service…

US carriers to address airline safety concerns over C-band spectrum In an open letter, AT&T, Verizon, T-Mobile US and UScellular agreed to take voluntary steps to allay worries about aviation safety and allow these telecom companies to fully utilize their C-band spectrum. According to the letter, the steps are intended to minimize operational impact on C-Band operations and support full-power deployments across the C-Band spectrum. In the past, airlines have resisted the introduction of C-band spectrum for 5G services due to concerns over interference with aircraft altimeters. To assure the secure coexistence of C-band frequencies and radio altimeters, which are more than 220 MHz apart, the FCC has issued licensing and technical standards. Read the full article. Deutsche Telekom now owns a 50.2% stake in T-Mobile US According to CEO Tim Höttges, Deutsche Telekom now owns 50.2% of T-Mobile US, completing a long-term objective initially stated at the company’s 2021…

Verizon has been awarded a $2.4 billion contract to update the US Federal Aviation Administration’s (FAA’s) telecommunications and information management systems. If all options are exercised, this agreement, which represents fresh business for the corporation, will last 15 years. The deal was awarded under the FAA Enterprise Network Services (FENS) procurement program, which replaces the old FAA Telecommunications Infrastructure (FTI) contract system. Harris Corp., who was previously in possession of the FTI award, lost the contract. In addition to network access for administrative information systems such as email, payroll and online training, Verizon will offer telecommunications, information management services, network connectivity and other capabilities. Also, Verizon will offer services for program management, network engineering, test and evaluation, and network security management. The contract infrastructure will serve as the cornerstone of the Next Generation Air Transportation System. Verizon Business CEO Kyle Malady said: “From dynamic services and bandwidth…

Vodafone Germany to cut 1,300 jobs in realignment efforts Vodafone Germany has revealed intentions to cut 1,300 positions in management, double functions, and areas with no direct customer interaction as part of a realignment and return to growth effort. In addition, the operator intends to establish 400 new customer-facing positions, resulting in a total loss of 900 positions. The decision comes on the heels of a 1.8% year-on-year decline in fiscal Q3 service income due to client losses in Germany, which is likely to be a special focus of cost-cutting efforts. Telecom companies such as BT and Orange Business have also recently announced layoffs. Read the full article. Five9 launches AI Summary tool for contact centers Five9, a cloud contact center service provider, has released Five9 Agent Assist 2.0 with AI Summary, driven by OpenAI’s language model technology. The solution produces summary highlights of client call recordings in seconds, decreasing…

Nokia has released an update to its AVA Energy efficiency software, which now features improved algorithms and power-saving strategies, allowing communication service providers (CSPs) to achieve significant reductions in electricity use in their networks.   The enhanced Nokia AVA Energy efficiency tool’s improved machine learning algorithms will allow CSPs to reduce power usage in their data centers, as well as network base stations, batteries and air conditioning units in telecom networks.   Based on customer testing, Nokia AVA Energy efficiency software can reduce power use by up to 30%, which is an increase of around 10% from the original program. The upgraded solution enables operators to automatically shut down idle and underutilized equipment using algorithms. It also offers the possibility to entirely disconnect gear through remote power control modules.   Businesses use Nokia’s AVA Energy efficiency software to reduce overall energy costs while addressing environmental sustainability issues in their operations.…