Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the Omdia Universe: CPaaS Platform Providers 2023/24. The evaluation was based on specific criteria that analyzed Sinch’s strategy, execution, and market presence.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch’s overall Completeness of Vision and Ability to Execute.
Infobip secures leadership position in the CPaaS market for the second year, showcasing commitment to omnichannel communications. Outperforming competitors, IDC lauds Infobip for customer service, functionality, and more. Exciting times ahead with CPaaS X solution launch in May 2023.
Sinch excels as a Leader in IDC MarketScape’s CPaaS Vendor Assessment, commended for its global coverage, robust portfolio, and regulatory expertise. The innovative provider enhances digital customer experience with its comprehensive messaging, voice, and email offerings.
CPaaS (Communications platform as a service) is a great tool for enterprises looking to enhance their business communications systems, improve the efficiency of customer interactions and generate better opportunities for expanding into new international markets. DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, has added more functionalities to its API, thereby expanding its CPaaS solution. These advancements will help businesses stay ahead of the curve in dynamic markets and satisfy their growing needs for technological innovations. The products and services offered by DIDWW enable companies of any size to implement innovative communications solutions and optimize their business operations. Over the years, this telecom service provider has developed a wide range of products and APIs for Voice and SMS communications, allowing to power feature-rich services that satisfy the exacting needs of the enterprise. The latest enhancements to the DIDWW API include seamless outbound SIP trunk…
MATRIXX Software, Celfocus, and Qeema have launched Jawwy 2.0 to improve customer experience and reduce costs. NTT Ltd. plans to open its first data center campus in the Paris region as part of a $10 billion global expansion. Crexendo and TELCLOUD launched a POTS Replacement platform to offer cost-effective, reliable alternatives for critical services. Hero Digital revamped Calix.com, enhancing user experience and performance. Consumer advocacy groups urge the FCC for stricter regulations to protect against SIM swap and port-out scams.
In a significant move towards enhancing developer access to advanced network capabilities, Ericsson’s Vonage has teamed up with telecommunications giant Verizon. This collaboration, formalized through a memorandum of understanding, aims to integrate Verizon’s network APIs (Application Programming Interfaces) into the Vonage platform. This integration is expected to foster deeper consumer engagement and loyalty by enabling enterprises to offer a more seamless and enriched customer experience across various stages of the customer journey.
Stage X won South Korea’s fourth mobile operator spot with a $322 million bid for 5G spectrum. Yellow.ai and Infobip have partnered to enhance global customer support through AI-driven voice automation and conversational experiences.
Breezeline invests in a 525-mile fiber network to boost internet for 45,000 homes and businesses in New Hampshire. DARPA, in partnership with Nokia’s Bell Labs and others, aims to develop a sustainable Moon base with a robust telecom network to support future Mars expeditions.
As global voice wholesale authority, 42Com, aligns with industry powerhouse Vladimir Smal to propel AVISO Messaging into operation, the duo’s intent to foster the messaging sphere with undeniable excellence is evident. Recognizing the indomitable role of reliable communication, AVISO Messaging emerges as a beacon, espousing a fraud-free environment and assuring growth. Its onward journey emphasizes diversification, with plans to introduce WhatsApp, RCS, and voice messaging solutions into its expanse. AVISO’s pledge to deliver quality, security, and competitive pricing signifies a renovation of industry standards. As a guardian in this arena, AVISO Messaging is poised to redefine trusted communication solutions.