Infobip secures leadership position in the CPaaS market for the second year, showcasing commitment to omnichannel communications. Outperforming competitors, IDC lauds Infobip for customer service, functionality, and more. Exciting times ahead with CPaaS X solution launch in May 2023.
The virtual event platform market’s potential $40 billion valuation by 2032 signals increasing digitalization in businesses worldwide. As unified communications services grow in popularity, so does the demand for virtual and hybrid event solutions for various industries.
Ericsson and MediaTek set a new 5G upload speed record of 440 Mbps, enhancing user experiences for video conferences, streamers, and gamers. The groundbreaking achievement utilized Uplink Carrier Aggregation and promises improved network performance in various applications.
Europe’s 5G networks showcase impressive download speeds, potentially positioning them as a viable alternative to fixed wireless access (FWA) connectivity. With Norway and Spain leading the way, 5G is maturing into a justifiable investment, rivaling broadband and low Earth orbit satellite services in several European countries.
Dish Network’s potential deal with Amazon may revolutionize its mobile business and offer a competitive edge against leading operators. The partnership, expected to be unveiled soon, could enhance retail exposure and propel Dish’s postpaid market growth, despite challenges with device compatibility and network deployment costs.
Nvidia’s groundbreaking Grace Hopper superchip, now in full production, aims to revolutionize generative AI applications and transform various industries, from telecommunications to automotive. Merging advanced CPU and GPU capabilities, it offers improved infrastructure while addressing Open RAN architecture debates.
The race for AI dominance intensifies, while AI experts and public figures urge mitigating risks, through CAIS’s ‘Statement on AI Risk’. However, the statement’s clarity and usefulness are questioned, as transparency and collaboration face geopolitical challenges.
Mutare Inc., the leading provider of voice threat defense solutions, has announced a new partnership with Five9, a renowned Intelligent CX Platform provider. As part of this collaboration, Mutare’s Voice Traffic Filter is now available on the Five9 CX Marketplace. This integration offers contact centers a seamless solution to combat unwanted phone calls by combining Mutare’s powerful voice defense technology with the Five9 Intelligent CX Cloud Contact Center. The Five9 Intelligent CX platform handles billions of call minutes annually and offers a range of features such as digital engagement, analytics, workflow automation, workforce optimization, and practical AI. These capabilities aim to enhance customer experiences, empower contact center agents, and drive tangible business outcomes. Alongside their dedicated personnel and strong customer relationships, this integrated solution sets Five9 apart in delivering exceptional CX. Chuck French, Mutare’s Chief Growth Officer, emphasized the significance of the telephone as a critical component of a world-class…
Sinch excels as a Leader in IDC MarketScape’s CPaaS Vendor Assessment, commended for its global coverage, robust portfolio, and regulatory expertise. The innovative provider enhances digital customer experience with its comprehensive messaging, voice, and email offerings.
BT’s Immersive Spaces solution, developed with virtual training specialist Immersive Interactive, uses cutting-edge technology to turn walls and floors into interactive surfaces displaying cloud-stored experiences. Compatible with VR, AR, and XR, the technology holds promise in revolutionizing training and development across various industries.
