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The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…

In 2020, Apple is anticipated to release its first 5G-enabled iPhone powered by chipsets from Qualcomm and Samsung, according to a report from reliable supply chain analyst Ming-Chi Kuo of  TF International Securities. Following Intel’s announcement earlier this month about exiting the 5G modem chip market for iPhones, Apple had to turn to Qualcomm to ensure the supply of a 5G modem chip. The tech-giant is also looking for a second supplier and, in all probability, this will be Samsung. “We expect Apple will likely adopt 5G baseband chips made by Qualcomm (focus on mmWave markets) and Samsung (focus on Sub-6GHz markets) for lowering supply risk, reducing costs and having better bargaining power,” said the analyst Ming-Chi Kuo. Kuo believes that the introduction of a 5G-enabled iPhone could create a wave of upgrades and purchases, especially for the high-end models. “We are positive on the high-end iPhone models’ replacement…

The South Korean tech giant Samsung Electronics has unveiled the full specifications of its upcoming Galaxy Fold, getting ready for its first ever foldable smartphone launch in the global market in the upcoming weeks. The company first displayed the phone during MWC Barcelona 2019, but only inside a glass enclosure at its booth. Now, Samsung has shared an infographic that reveals the full specifications for this foldable handset. The Galaxy Fold features a 4.6-inch cover display and, when unfolded, the device turns into a 7.3-inch Infinity Flex Display-based tablet PC with an aspect ratio of 4.2:3 and pixel density of 399. The smartphone weighs only 263 grams and is 6.9 mm thick when opened and 15-17 mm thick when folded, depending on its position. As stated by the company, the larger screen is designed to offer a new approach to multitasking, with users being able to watch videos and…

Huawei and its VR OpenLab business partners introduced the Dual-G Cloud VR Initiative at the 16th Huawei Global Analyst Summit (HAS). The companies contributing to this initiative include Nvidia, BOE, Cyber Cloud, Letin VR, Skyworth VR, Pico, DPVR, iQIY, and Growlib, and together they will promote continuous innovation in the industry and accelerate the large-scale commercial use of Cloud VR. Under this initiative, Huawei’s iLab and X Labs will function as incubation centers to cooperate with platform, content, and terminal service providers, as well as chip and screen vendors. The participants will have the opportunity to build Gigaband and 5G Cloud VR business products and explore possibilities regarding gigabit home broadband and 5G. Richard Jin, President of the Huawei Transmission and Access Product Line, said, “With joint promotion by industry partners and global operators, the Cloud VR industry is booming. Thanks to the extensive collaboration of all parties…

NTT Communications Corporation (NTT Com), the ICT solutions and international communications business within the NTT Group, is promoting the expansion and development of its European data center platform with the launch of their Amsterdam 1 Data Center (AMS1). The group’s first data center in the Netherlands has been opened by NTT Com’s subsidiary E-Shelter, which provides secure environments for housing and connectivity of IT and network systems. Tetsuya Shoji, President and CEO of NTT Com, said in his official opening speech: “I am delighted to open our latest state-of-the-art data center campus located in Amsterdam, one of the key internet hubs in Europe”. The carrier-neutral E-Shelter’s AMS1 data center will have a capacity of up to 40 MW IT load spread over a 16,000 square meter campus and, as NTT’s 21st data center in Europe, will leverage more than 400 MVA power capacity across the continent, with plans…

Cherry Servers is one of the leading hosting companies in Europe since 2001. As IT market grows and changes constantly, demand for new services and infrastructure development is crucial. “After 2 and a half years of hard work and development, I can proudly say that we have finally launched our Bare Metal Cloud”, – says Artūras Lazejevas, CEO of Cherry Servers. “Before starting to pursue a new venture, we always ask ourselves if there’s a strong business case behind it. As of Bare Metal Cloud we found out that there are many customers who need to have cloud-like elasticity on bare metal machines, but want to avoid vendor lock-in that is so prevalent among hyperscale providers. We remove the redundant virtualization layer, while adding security and decreasing complexity of the infrastructure, which results in greater performance. With specialized infrastructure and hardware level control our customers get raw compute power that allows…

Google Cloud has responded to its customers’ requests for the ability to use open-source technology easily in a cloud-native manner. At Google Cloud Next 2019, the company announced strategic partnerships with seven “leading open source-centric companies” working on data management and analytics. The products from Confluent, DataStax, Elastic, InfluxData, MongoDB, Neo4j and Redis Labs will be integrated into the Google Cloud Platform (GCP) and offered as managed services. According to Google, this new project will deliver a seamless user experience in management, billing and support and will simultaneously provide the ability to easily leverage these open-source technologies in Google’s cloud. In addition, the tech giant will cooperate with its partners to build integration with native GCP services like Stackdriver for monitoring and logging, and IAM for user and security policy management. Manvinder Singh, the head of infrastructure partnerships at Google Cloud, said in a press briefing: “As you…

Most progressive and forward-thinking companies employ advanced technologies when trying to find new ways to strengthen commercial relationships and reinforce their business processes to promote growth. In today’s global digital world, telephony has become much more than just communications – it promotes innovation, efficiency, flexibility and integration. While more and more companies are seeking to adopt modern, cost-effective communication technology such as VoIP (Voice over Internet protocol), the task of communicating with customers and taking care of their needs is often accomplished using advanced and high-tech CRM (customer relationship management) solutions. VoIP-CRM integrations allow cloud VoIP providers to connect their customer’s CRM accounts with the implemented business phone systems, and exchange data between the two platforms. Let’s analyze the benefits of CRM and phone system integration, and the smart communication models for business that offer the combination of VoIP and CRM. The concept of VoIP-CRM integration In general, CRM…

The Global mobile Suppliers Association (GSA) has launched the first database in the telecommunications industry to track worldwide 5G devices. This new 5G device tracking and reporting facility, which forms part of the GSA Analyser for Mobile Broadband Devices (GAMBoD) database, “represents an important milestone for the 5G ecosystem as it moves from service trials and prototype user equipment to commercially available services and devices”. In its first survey, 5G Device Ecosystem Report, dated March 2019, the GSA identified a total of 23 vendors that have confirmed the upcoming availability of 5G devices, with 33 different devices available, including regional variants. There were 7 publicized 5G device form factors, namely phones, hotspots, indoor CPE, outdoor CPE, modules, Snap-On dongles, adapters and USB terminals. On a per form factor basis, the report identified 12 phones (plus regional variants), 5 hotspots (plus regional variants), 8 CPE devices (indoor and outdoor),…

Europol, the European Union’s police agency, has published a report stating that telecoms fraud is costing over 29 billion Euros every year. The survey on cyber-telecom crime was conducted by Europol’s European cybercrime center (EC3) and cyber security specialist Trend Micro. This report underlines that telecom fraud is becoming a low-risk alternative to traditional financial crime, and due to the reduced cost and increased availability of hacking equipment, this type of fraud is on the rise. According to Europol, the most common methods of telecom fraud are vishing, where people are persuaded to disclose personal details, Wangiri, where people are tricked into calling back to expensive numbers, and international revenue sharing fraud (IRSF) that is claimed to be “the most damaging fraud scheme to date”. Describing IRSF, Europol stated: “It involves transferring monetary value from one carrier to another, based on the inter-carrier trust between telecom operators. Patient fraudsters…