Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch’s overall Completeness of Vision and Ability to Execute.
The UK’s groundbreaking Online Safety Bill, focused on child protection and adult control, has recently been approved by Parliament. Despite optimism for its ‘game-changing’ potential, critics argue of potential privacy encroachments and inherent ambiguities.
Lyntia and AI tech start-up Vyntelligence are collaborating to transform Spain’s fibre network deployment, aiming to improve service quality and customer experience. This partnership embraces digitalisation, creating an interactive platform between Lyntia, fibre deployment partners, auditors, and contractors, thus speeding up the delivery of high-quality services. The joint venture has already accelerated customer quality control processes by a significant 33%, offering a glimpse into the future of fibre connectivity.
T-Mobile US’s reported negotiations with Tillman FiberCo to utilize their fiber-to-the-premises (FTTP) infrastructure could significantly shape the retail fiber market. T-Mobile previously expressed interest in the fiber broadband sector, and partnering with Tillman could mitigate potential expenses of such endeavor. This potential venture aligns with Tillman’s recent strategic alliance with Northleaf Capital Partners, pooling $200 million for the FTTP rollout. While coverage plans remain unclear, this project is likely substantial and may lead to T-Mobile formally stepping into the fiber broadband landscape.
Avaya, a global leader in customer experience solutions, today announced its participation at the 2023 edition of GITEX Global, where the company will illustrate how organisations can choose their own journey to delivering AI-powered customer experiences.
Telecom operators tapping into satellite partnerships could see a tremendous financial boost, as Juniper Research predicts a revenue uplift of US$17 billion from 2024 to 2030. With reliable geostationary orbit satellites from operators like SES and Intelsat, these partnerships promise dependable connectivity and advanced billing infrastructure to a broad customer base. Significant advancements are expected within the satellite-based 5G network landscape, transforming coverage, throughput, and resilience.
Vodafone Idea recently dismissed rumors of a possible acquisition by a U.S. telecoms giant, causing industry analysts to prod for the hidden undertones. Some speculate that Vodafone’s denial opens the door for unnamed contenders, as the company strives toward recovery. This intrigue has elevated share prices, indicating a potential deal. Yet, the evidence behind these speculations remains elusive. Stay with us for more revelations.
Navigating the ‘Right First Time’ operations in FTTP networks, especially in a highly competitive UK landscape, can be challenging. The advent of computed vision presents a transformative solution, using machine learning to detect anomalies and streamline operations. This technology raises the bar for operational standards, while reducing time, cost and errors, driving forward the future of FTTP operations in the UK.
Calix, Inc. sets a new benchmark in the telecommunications landscape with its innovative solution, Calix SmartBiz™, now reaching the UK market. This transformative service specifically facilitates the 5.5 million SMEs across the UK, providing alternative service providers a fresh approach to offer customised, comprehensive solutions including managed Wi-Fi and enhanced network security services.
A surprising surge in UK home broadband speeds reveals unexpected players in the game, with cable services outpacing full fibre. Yet, amid the rise of lightning-fast download speeds, the upload band still sees full fibre reigning supreme. Noticeably, cable packages prove their worth even under the gruelling test of peak hours. Nevertheless, experts advise not to overlook service quality when choosing broadband. A glimpse into the changing landscape of broadband services shows an intriguing volatility that leaves room for industry alterations and subscriber adaptation.
