Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the Omdia Universe: CPaaS Platform Providers 2023/24. The evaluation was based on specific criteria that analyzed Sinch’s strategy, execution, and market presence.
Leading tech research institution Omdia, a division of Informa Tech, has introduced the Channel Partner Strategies Intelligence Service, a market research solution tailored to channel-oriented vendors and tech suppliers. This innovative service aims to expedite growth and provide a comprehensive understanding of the pivotal trends influencing the tech domain. With a special emphasis on the changing technology consumption landscape due to the evolution of managed services, the service also delivers insights into emerging solution providers.
Ericsson is advancing its API strategy by acquiring a stake in LotusFlare, enhancing telecommunications with innovative network API solutions. By addressing challenges developers face, such as procurement complexities and pricing inflexibility, Ericsson aims to streamline processes and unlock revenue potential in the growing API market through LotusFlare’s DNO Cloud platform.
Private 5G is gaining attention as a transformative force in industries like manufacturing, logistics, and public safety where Wi-Fi and public 5G fall short. By supporting high-demand applications and enabling industrial transformation, private 5G offers a competitive edge. Its potential hinges on ecosystems like edge computing and AI integration, paving the way for substantial growth in the telecom market. Despite complexity, its unique benefits and expansive opportunities make it a critical innovation in today’s digital landscape.
The Radio Access Network market continues to thrive in 2025, with key players like Huawei, Ericsson, Nokia, ZTE, and Samsung steering the industry forward. The RAN sector is evolving through artificial intelligence and cloud-native technologies, especially in Asia-Pacific. Stay updated with the latest trends and insights in VoIP solutions.
The telecom industry is transforming with agentic AI, as 41% of Communication Service Providers focus on network management enhancements. This shows a shift from AI’s traditional role in customer service to being integral in operations. CSPs must strategically and responsibly implement AI, ensuring reliable and secure VoIP network management solutions.
In the telecom sector, AI presents both vast opportunities and regulatory challenges. Embedded in network optimization and fraud detection, AI’s growth requires compliance with evolving global regulations, such as those from the EU and South Korea. To adopt AI successfully, telecom operators must prioritize ethical standards, risk management, and strategic regulation adherence.
AT&T’s nationwide 5G RedCap network enhances IoT applications with energy-efficient solutions, transitioning from the decommissioned NB-IoT network. RedCap supports devices like wearables and AR gadgets, marking a shift to cost-effectiveness.
The Global Mobile Suppliers Association (GSA) is championing the development of 5G Reduced Capability, known as RedCap, by forming a focused group. This initiative is crucial for propelling 5G’s ecosystem forward, backed by industry giants like Ericsson, Huawei, Qualcomm, and MediaTek.
Samsung successfully tested 5G RedCap on Hyundai’s private 5G network in Ulsan, marking an industry-first for Industry 4.0. The trial enhances Hyundai’s smart factory initiative, optimizing automation with RedCap-enabled devices.
