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A quick roundup of the news in Telecoms | Week #11

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Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…

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Tel Q Global opts for Cataleya to virtualize its global voice network

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Tel Q Global, a telecom hub for voice and SMS services, has selected Singapore operator Cataleya for its global voice network virtualization. With its superior technology, innovative commercial models and a world-wide footprint, Cataleya will completely virtualize Tel Q Global’s international voice network, resulting in significant cost savings and operational simplicity. According to a statement, Tel Q Global required a switching and BSS service in three global regions to be able to launch their new virtual number services in the shortest possible time. These new solutions include mobile and two-way SMS numbers, and are a highly anticipated addition to the company’s existing portfolio of DID and toll-free numbers. Moreover, the nodes also need to be used as geographic backup sites for each other, should a major disruption occur in any of the hosting centers. Ankit Agarwal, CEO of Tel Q Global, said, “Before we moved to Cataleya, we…

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A quick roundup of the news in Telecoms | Week #10

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Hailo raises $60 million to accelerate the launch of its AI edge chip Israeli startup Hailo has raised further USD 60 million in series B funding for artificial intelligence (AI) chips, bringing its total financing to date to USD 88 million. This round, led by existing investors, was joined by strategic investors including ABB Technology Ventures, NEC Corporation, and London-based Latitude Ventures. Hailo said the new funding will help to roll out its Hailo-8 Deep Learning chip and to reach new markets and industries worldwide. The Hailo-8 could give edge devices far more processing power than before, allowing them to perform AI tasks without having to connect to the cloud. The company was founded in 2017, and its technology is designed for the automotive market, smart cameras, smartphones, drones and AR/VR platforms. Read more at https://tinyurl.com/tbwyjnb Ericsson starts manufacturing of 5G base station in Texas Sweden’s Ericsson, one of the…

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5G next-gen network: key points to consider

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The next-generation wireless technology for digital cellular networks is steadily gaining traction, with significant implementations under way. All of the major carriers are rolling out their 5G networks, targeting large cities that crave super speeds, virtually lag-free connections, extended coverage and other great benefits that are made available by this advanced technology. 5G has already been launched in many different locations around the world, but it is still considered to be in its initial stages. All of the US carriers have now launched some form of 5G cellular network. But what exactly is 5G, how fast is it compared with 4G, what will it bring to VoIP applications, and what are the benefits and drawbacks of this innovative technology? Let’s take a look at 5G in more detail. What is 5G?   5G stands for fifth-generation cellular wireless and is the next generation of telecom networks that entered the…

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A quick roundup of the news in Telecoms | Week #9

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A towering success: Cellnex revenue tops €1bn Cellnex Telecom’s revenue for 2019 exceeded EUR 1 billion with 67.5 percent of total income coming from infrastructure services it provides to operators. The Spanish wireless infrastructure operator currently owns 36,471 operative sites in eight European countries and plans to add 28,000 more as a result of ongoing acquisition deals pending completion. Cellnex has also announced a partnership with Bouygues Telecom to help them deploy their 5G network. The two companies have agreed to create a joint venture (51 percent Cellnex and 49 percent Bouygues Telecom) that will deploy and operate a fiber network connecting infrastructure equipment across France. Read more at https://tinyurl.com/s6fmz4h Google plans to invest $10 billion in US offices and data centers in 2020 Google has unveiled its plans to invest more than USD 10 billion in offices and data centers across the United States in 2020. Google and Alphabet…

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Vonage and Qunifi partner for Microsoft Teams integration

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The leading VoIP and unified communications (UC) services provider Vonage and a cloud-native UC integration management company Qunifi have joined forces to provide a fully integrated Microsoft Teams calling feature for Vonage Business Communications customers. Based in the UK,  Qunifi operates the Call2Teams Microsoft Office 365 voice integration service that connects Microsoft Teams to any PBX or SIP trunk within minutes, enabling businesses to make and receive calls on any device using the Microsoft Teams application. Mark Herbert, Qunifi co-founder and CEO, said, “Customers are excited about using Microsoft Teams as a unified collaboration environment, but up to now, adding the Teams phone calling feature has been perceived as disruptive or costly. We have worked with Vonage to create a simple, per-user add-on to the Vonage Business Communications service, allowing customers to get all the benefits of Microsoft Teams while using the Vonage services they already have.” “Call2Teams is…

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DIDWW opens the first telephony museum in the Baltic States

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The highly anticipated DIDWW telephony museum is now open to the general public in the Northern European city of Siauliai, Lithuania. The region’s premiere telephony museum is located in a restored cultural heritage building, a former treasury house (built in 1907-1908), and the project was made possible with the generous support of Lina Zaboras, CEO of DIDWW. Being passionate about telephone communications and guided by a strong vision to present the history of telephony to the general public, DIDWW has cherished the idea of a museum for many years, and this goal has finally come to fruition. Having assembled an extensive collection of exhibits and other artifacts related to the history of telephony in Lithuania and the world, DIDWW has opened this unique museum, featuring innovative, educational and historical exhibits. The museum’s collection is comprised of more than 200 pieces, reflecting over 200 years of telephony history. The…

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A quick roundup of the news in Telecoms | Week #6

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Apple unifies its app stores by extending the universal purchase option to Mac apps Apple has added the ability for its app developers to sell their cross-platform apps as one universal purchase, including apps that run on macOS. Consumers will just pay once for an app that works across devices such as iPhone, iPad, Apple TV and/or Mac. Developers can choose to create a new app for these platforms using a single app record in the App Store Connect or add platforms to their existing app record. In preparation for the changes, the App Store categories will be unified across the iOS App Store and Mac App Store, to make the apps more discoverable. Apple said that support for universal purchase will launch in March 2020. Read more at https://tinyurl.com/txqz6al Israeli B2B blockchain startup Clear banks $13m in series A funding Blockchain settlement startup Clear has raised USD 13 million in a Series A round.…

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Colt expands its voice footprint to four new countries

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The UK-based Colt Technology Services, a provider of network, voice, data center and managed cloud services, has announced the expansion of its voice offering to four new countries, namely Australia, Bulgaria, Croatia and Hungary. As part of this global voice rollout, Colt has stated that Singapore, Slovakia, Canada and the US will now benefit from enhanced voice functionalities as well. This expansion is part of Colt’s commitment to remove the barriers businesses face when trying to strengthen their global presence. “Colt’s product portfolio has been continually evolving to enable enterprises’ digital transformations, allowing more customer control and supporting their growth,” said Rajiv Datta, Chief Operating Officer at Colt. “The continued expansion of our global Voice proposition provides customers with one supplier globally, which has 100% regulatory compliance and allows them to control their services easily through an online portal.” The announcement also indicates that when using Colt’s global voice…

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A quick roundup of the news in Telecoms | Week #5

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Ribbon launches Next Generation Intelligent Edge portfolio to accelerate enterprise migration to cloud services The US technology company Ribbon Communications has introduced its Next Generation Intelligent Edge portfolio that includes the new EdgeMarc 6000, the latest iteration of Ribbon’s modular platform for voice and data functions. The cloud solutions provider said that its products portfolio securely connects and enhances enterprise voice and data applications, including Microsoft Teams, while delivering service assurance, advanced analytics, security, policy and routing capabilities for cloud communications applications. Ribbon’s Next Generation Intelligent Edge portfolio delivers a comprehensive enterprise edge offering to service providers and enterprises. Read more at https://tinyurl.com/uz95gdj Early 5G smartphone market all about Samsung and Huawei According to the latest Strategy Analytics (SA) report, the demand for 5G smartphones turned out to be much higher than expected and reached 19 million units sold in 2019. Almost three-quarters of such deliveries were made by Huawei and…

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