Infobip’s Peerless Network, now operational in Mobile, Montgomery, Asheville, Wytheville, and Bluefield, is expanding its voice expertise in North America. Acquired by Infobip in 2022, Peerless Network offers on-net voice services to a wider customer base, maintaining high-quality services and competitive pricing in the market.
UK’s Voxnube and Silicon Valley’s Altigen partner to offer comprehensive Microsoft Teams solutions, while Verizon raises rates on 2018 unlimited plans. Samsung introduces One UI 6 Beta for Galaxy S23 Series, featuring improved user-friendliness. MarCloud Consulting joins forces with Sinch for enhanced global marketing growth.
Leading communications and networking provider, Alcatel-Lucent Enterprise (ALE), has introduced Rainbow™ Hub in the UK, an innovative cloud-based Unified Communications as a Service (UCaaS) solution. This cutting-edge offering combines the power of Unified Communications (UC) and Private Branch Exchange (PBX) solutions into a single, fully cloud-based service. By embracing Rainbow Hub, businesses can say goodbye to the hassle of physical PBX systems, freeing up resources that can be directed towards critical operations and value-added initiatives.
The leading fixed-line operator and virtual number provider can remove the complexity from ordering, provisioning and managing its wholesale and enterprise number portfolio using Telesmart.io’s integrated inventory management portal. Telesmart.io, an expert in digital transformation across global number and messaging services, has been selected by HGC Global Communications Limited (HGC), a fully-fledged ICT service provider and network operator with extensive global coverage, for its virtual numbers inventory management solution in its quest towards automation and improved customer satisfaction. Using Telesmart.io’s cloud-based platform, HGC gains end-end automation of numbering orders, provisioning, routing and porting. As an API-driven platform, HGC can fully integrate Telesmart.io capabilities into its existing systems and begin serving customers through it instantly. HGC is able to seamlessly integrate a range of modules and features for specific customer needs while also directly benefiting from the growing opportunity in the virtual number business. “HGC needs agility, and we provide that, to turn order requests into live traffic in under 10 seconds. We’re streamlining the end-to-end service experience, meaning HGC can continue serving their global customers with…
Vonage secures a Top Customer Sentiment Award for Contact Center as a Service from Metrigy, tied for the highest overall score among 27 providers. Praise includes technical features, reliability, integrations, and AI capabilities, highlighting Vonage’s innovative approach to customer engagement.
Nextiva introduces NexConnect, an innovative marketing enablement platform for its partner community, offering numerous automation activities and customizable content. This game-changing solution aims to streamline partners’ go-to-market strategies, elevating their success in the competitive VoIP landscape.
With over 10.9 billion mobile connections globally, integrating text messaging into business communications strategies has become a must for brands. Recognizing this growing demand, Telgorithm has made it their mission to provide messaging API solutions designed exclusively for independent SaaS vendors, to help their customers tap into the increasing adoption of text messaging for customer communications. What is Telgorithm? Telgorithm is a cloud communications enablement API platform that provides SaaS companies with compliance-based SMS & MMS solutions. It was developed by telecom industry veterans with the goal of delivering automated and reliable A2P text messaging API solutions that assist businesses to navigate the ever-changing A2P messaging market while simultaneously scaling their operations. Telgorithm’s solution is reliable, effective, and simple to implement, making it an ideal choice for software vendors seeking to assist their customers in improving consumer engagement. The platform automates the entire journey of registration, onboarding, rate limit management,…
Sinch, a cloud communications provider, has announced a partnership with Synoptek, a business and digital transformation advisory company, to offer professional and managed services for Microsoft Teams Phone System. The services will be integrated with Operator Connect or Direct Routing. The alliance was formed in response to the rising demand from business clients for expert services to supplement their personnel for managing the deployment, installation, and maintenance of the Microsoft Teams Phone System as well as connecting to the Public Switched Telephone Network (PSTN). Sinch is a Microsoft Operator Connect partner that assists organizations in integrating voice services into Teams via Operator Connect, allowing them to make calls to anyone, anywhere, over the PSTN. Professional and managed services help businesses complete this digital transition more quickly and efficiently. Sinch offers a carrier-grade voice network and is the largest Tier 1 network in the United States, providing reliable service to companies…
Telgorithm launches a new product feature dubbed Time Routing Telgorithm, an A2P text messaging API provider, has introduced Time Routing, a novel product feature that enables enterprises to better manage queued A2P messages. Businesses may use this tool to plan communications in advance, cancel them, or “expire” queued messages that are no longer required owing to time constraints on a per campaign basis. In particular, for high-volume and time-sensitive SMS/MMS initiatives, this capability enables enterprises to better manage A2P communications and save expenses. In addition to Telgorithm’s current Smart Queueing and Message Prioritization functionalities, Time Routing is provided with the API at no additional cost. Read the full article. Sinch announces strategic collaboration with Salesforce Sinch, a cloud communications supplier, has established a strategic partnership with Salesforce. Sinch will be a critical provider for Salesforce’s worldwide SMS delivery operations and will supply Salesforce and its global client base with enterprise-grade…
US carriers to address airline safety concerns over C-band spectrum In an open letter, AT&T, Verizon, T-Mobile US and UScellular agreed to take voluntary steps to allay worries about aviation safety and allow these telecom companies to fully utilize their C-band spectrum. According to the letter, the steps are intended to minimize operational impact on C-Band operations and support full-power deployments across the C-Band spectrum. In the past, airlines have resisted the introduction of C-band spectrum for 5G services due to concerns over interference with aircraft altimeters. To assure the secure coexistence of C-band frequencies and radio altimeters, which are more than 220 MHz apart, the FCC has issued licensing and technical standards. Read the full article. Deutsche Telekom now owns a 50.2% stake in T-Mobile US According to CEO Tim Höttges, Deutsche Telekom now owns 50.2% of T-Mobile US, completing a long-term objective initially stated at the company’s 2021…
