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Telecom News

Dialpad raises $100M in Series E funding

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Dialpad, the US-based business VoIP, video and contact-center service provider has announced $100 million in E Series financing. The funding phase was led by OMERS Growth Equity, Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. As claimed by the company, its value now exceeds $1.2 billion, based on  the $245 million that it has raised up till now. The new funding will focus on Dialpad innovations and support expanded market strategies. The $1.2 billion evaluation comes as no surprise, as the demand in the market is growing. The company says its annual revenue figure now exceeds $100 million. In addition, Dialpad has recently focused on its artificial intelligence solutions. In 2018, the company launched its VoiceAI service and now provides many AI solutions as part of its voice intelligence service. The services include automated note taking, real-time transcription and voice analytics. Moreover, the news…

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quick roundup
Telecom News

A quick roundup of the news in Telecoms | Week #39

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Germany to retire its 3G network Deutsche Telekom, Telefonica Deutschland and Vodafone Germany have announced the dates of their 3G network service withdrawal. Deutsche Telekom announced that it will aim to shut down 3G networks by the summer of 2021, while the Vodafone Germany target date was announced to be a few months earlier. Similarly, Telefonica Deutschland has stated that it would like to switch off its 3G technology by the end of 2021. This means that Germany will be essentially dependent on LTE and 5G in just over a year. Deutsche Telekom says the coverage gaps left after the 3G shutdown will be filled by 4G. Read more at: https://tinyurl.com/y48ot9p5 Rogers Communications expanding 5G services On September 22, the Canadian communications and media company Rogers Communications announced the launch of 5G technology in five new cities. The Ericsson-powered operator has the largest 5G network in Canada. According to the…

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Roundup week 34
Telecom News

A quick roundup of the news in Telecoms | Week #34

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DartPoints collaborates with LOGIX for interconnection services in Texas DartPoints and LOGIX are partnering to provide Texas with interconnection. LOGIX’s network will interconnect with DartPoints’ facilities throughout Texas, resulting in enhanced regional connectivity between each endpoint, and providing one-stop access to more than 150 regional, national and international data centers and global websites. With this collaboration between the two companies, DartPoints’ customers will gain access to LOGIX’s extensive fibre network, and get greater access to edge interconnection points. Read more at https://tinyurl.com/y6gy8xwh Voxox and Passage Telecom are launching a cloud phone Voxox, an innovator in cloud communications solutions, and Passage Telecom, Nigeria’s leading ISP, have announced their partnership. Passage Telecom will now offer Voxox Cloud Phone services in Nigeria, which will be  hosted from Voxox’s US and European data centers. This is the first deployment of Voxox Cloud Phone on the African continent, while Passage Telecom currently only serves Nigerian…

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Market Trends

Telecom sector in the midst of Covid-19

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The outbreak of the Covid-19 pandemic has impacted industries and businesses all across the globe and has brought the world economy to a halt, with millions of people placed under lockdown. With most of society working and studying from home, the need for technology has increased considerably, and the significant rise in the use of digital tools during social distancing has put the telecommunications sector at the forefront in facilitating the situation. What kind of impact has Covid-19 had on the telecom sector? Now that the global supply chain has been thrown into chaos and the work-from-home concept has become the “new normal“, the need of remote communication has risen significantly so as to ensure business continuity. The telecommunication sector is witnessing significantly higher demands, as they play a key role in facilitating the connectivity required by customers implementing these essential digital tools . Rise of demand for Telco services…

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Telecom News

A quick roundup of the news in Telecoms | Week #11

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Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…

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Telecom News

DIDWW opens the first telephony museum in the Baltic States

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The highly anticipated DIDWW telephony museum is now open to the general public in the Northern European city of Siauliai, Lithuania. The region’s premiere telephony museum is located in a restored cultural heritage building, a former treasury house (built in 1907-1908), and the project was made possible with the generous support of Lina Zaboras, CEO of DIDWW. Being passionate about telephone communications and guided by a strong vision to present the history of telephony to the general public, DIDWW has cherished the idea of a museum for many years, and this goal has finally come to fruition. Having assembled an extensive collection of exhibits and other artifacts related to the history of telephony in Lithuania and the world, DIDWW has opened this unique museum, featuring innovative, educational and historical exhibits. The museum’s collection is comprised of more than 200 pieces, reflecting over 200 years of telephony history. The…

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Telecom News

A quick roundup of the news in Telecoms | Week #5

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Ribbon launches Next Generation Intelligent Edge portfolio to accelerate enterprise migration to cloud services The US technology company Ribbon Communications has introduced its Next Generation Intelligent Edge portfolio that includes the new EdgeMarc 6000, the latest iteration of Ribbon’s modular platform for voice and data functions. The cloud solutions provider said that its products portfolio securely connects and enhances enterprise voice and data applications, including Microsoft Teams, while delivering service assurance, advanced analytics, security, policy and routing capabilities for cloud communications applications. Ribbon’s Next Generation Intelligent Edge portfolio delivers a comprehensive enterprise edge offering to service providers and enterprises. Read more at https://tinyurl.com/uz95gdj Early 5G smartphone market all about Samsung and Huawei According to the latest Strategy Analytics (SA) report, the demand for 5G smartphones turned out to be much higher than expected and reached 19 million units sold in 2019. Almost three-quarters of such deliveries were made by Huawei and…

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Telecom News

A quick roundup of the news in Telecoms | Week #44

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Ofcom announces another 5G spectrum auction for the UK in spring 2020 Britain’s telecommunications regulator Ofcom has confirmed that it plans to hold an auction for low and mid band 5G spectrum in the spring of 2020. In a statement, Ofcom said that the auction will include companies bidding for spectrum in two different frequency bands: 80 MHz in the 700 MHz band and 120 MHz in the 3.6-3.8 GHz band. However, the UK telecoms watchdog has not yet confirmed when it will auction the high band, mmWave spectrum that will allow mobile operators to offer the truly transformative speeds of 1Gbps and above. Read more at: https://tinyurl.com/y6tx6ecz Microsoft furthers $5 billion IoT plan with new Azure features Microsoft launches new functionalities to simplify the customer journey and deliver highly secured IoT products over its Azure platforms. The company said that the expansion of IoT devices is enabling enterprises to bring cloud intelligence to…

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Review of top 10 VoIP phone systems for small-to-medium size business

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The current telecommunications market is abundant with a variety of business phone systems carefully designed to improve day-to-day communications and handle the complex needs of various organizations. Among the different existing types of telephone systems appropriate for use by small-to-medium size businesses, VoIP-related phone solutions are currently the most common and are growing in popularity. VoIP phone systems operate using broadband Internet connections and generally include quick and easy installation, cost effective pricing, high scalability and advanced features with options to cater to any entity size, ranging from a small business to a multi-service enterprise. A comprehensive VoIP solution should include a range of voice functions needed by the organization, and support both external and internal communications as required. Finding the most suitable phone system may be overwhelming, so for those currently on the lookout, here are the top ten VoIP phone systems to investigate. Nextiva VoIP Software…

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Telecom News

RingCentral signs a deal to acquire Dimelo

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RingCentral, the California-based cloud communication and collaboration solution provider, has made a definitive agreement to acquire the cloud digital customer engagement platform, Dimelo. Dimelo is a single management interface enabling communications with customers through a variety of channels, including email, social networks, chat and mobile. This innovative platform is already in use by major companies across a number of industries, including Allianz, AXA, BNP Paribas, ENGIE, Orange and Telenor. “In today’s digital world, engaging with customers over digital channels is crucial to business success. With Dimelo, consumer-facing enterprises can transform how they engage with their customers. Simply put, Dimelo enables companies to vastly improve their customer interactions by delivering world-class integrated experiences across a multitude of digital channels. We’re excited to welcome the Dimelo team to RingCentral,” said the CEO of RingCentral, Vlad Shmunis. The addition of the Dimelo platform will expand the already considerable RingCentral solution…

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