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Orange has announced the merger of Orange Romania and Orange Romania Communications (OROC), creating a fully integrated telecom operator in the region. This unification combines their mobile and fixed broadband services. In 2021, Orange acquired a 54% stake in OROC, then known as Telekom Romania Communications, and quickly began integrating their operations, including joint commercial offerings and unified customer service channels. The Romanian government approved the full merger last year, allowing Orange to consolidate its control over OROC. Post-merger, Orange Group will own 80% of the combined entity, with the Romanian Ministry of Research, Innovation and Digitalization retaining a 20% share. Mari-Noëlle Jégo-Laveissière, Executive Vice President and CEO of Orange Europe, emphasized the significance of the merger, stating it is a major milestone for Orange, facilitating the delivery of top-tier mobile and fiber services. She expressed gratitude to the teams involved in the transaction and conveyed her best wishes to…

AI and Machine Learning (ML) are transforming VoIP, enhancing communication efficiency and cost-effectiveness. This integration offers features like real-time call quality optimization, personalized user experiences, and advanced IVR systems. AI-powered analytics unlock valuable insights and improve security. The future holds seamless IoT connectivity and a redefined way we connect through VoIP.

BT Group has reported a slight revenue increase to £20.8 billion, a 1% rise from last year, driven by price hikes for broadband customers, robust sales of fibre products in Openreach, and growth in the consumer division. However, the company’s pre-tax profits dropped sharply by 31%, falling to £1.18 billion, despite a 2% rise in adjusted EBITDA, which reached £8.1 billion.

In a significant move to bolster its presence in Europe, Amazon Web Services (AWS) has announced a substantial investment of €7.8 billion into the AWS European Sovereign Cloud project, extending through 2040. This initiative, unveiled last October, aims to establish an autonomous cloud infrastructure within the European Union (EU), operated independently to ensure data sovereignty for European customers.

In a strategic move to accelerate artificial intelligence (AI) adoption across its vast network, Orange has teamed up with Google Cloud to deploy AI solutions closer to its operations and customers. The collaboration, announced at Google’s Cloud Next ’24 event in Las Vegas, aims to leverage Google Distributed Cloud (GDC), a fully managed hardware and software solution.

RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.

In a bold move that underscores its commitment to leading the UK’s fibre optic expansion, CityFibre has acquired Lit Fibre, a smaller but significant player in the market. This strategic acquisition is set to boost CityFibre’s reach by an additional 300,000 premises, signaling a significant step in its quest to become the nation’s third major infrastructure platform, alongside giants like Virgin Media O2 and Openreach.

In a remarkable acknowledgment of its innovative contributions to the retail sector, x-hoppers has been distinguished with two prestigious accolades at the 2024 Merit Awards for Telecom. The company clinched a Gold award in the AI Services category and a Silver in Connecting the Unconnected, solidifying its reputation as a pioneer in leveraging artificial intelligence (AI) to transform the retail experience for both customers and employees.