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Telecom News

Twilio invests $750 million into Syniverse

By Aiste Kryzanovske May 19, 2022

Twilio, a customer engagement platform used by hundreds of thousands of businesses around the world, and Syniverse, a communications technology provider to leading carriers and enterprises, have announced that their strategic partnership has been finalized, with Twilio investing $750 million in common equity in Syniverse and the companies expanding their strategic and commercial partnership. In February 2022, Syniverse opted to abandon its intention for a $2.85 billion reverse acquisition that would have resulted in the business being listed on the New York Stock Exchange (NYSE). Syniverse will remain as being majority-owned by the Carlyle private equity firm, with Twilio’s $750 million investment serving as a source of additional funding. Twilio was originally mentioned in February as a possible alternative to the Syniverse NYSE IPO. With the completion of this deal, Twilio has become a large minority owner of Syniverse, while Carlyle retains the controlling share. Syniverse obtained $1.025…

Telecom News

Voximplant’s video and audio meetings now integratable

By Aiste Kryzanovske April 27, 2022

Businesses and developers can now integrate a full-scale video conferencing offering by Voximplant, an intelligent cloud communications platform provider, directly into their apps and workflows. End users may interact more closely and discuss their projects with less context switching now that top–tier video and audio sessions are incorporated into their familiar services. Voximplant’s video conferencing, according to the company, can be set up in less than 10 minutes. The standard Voximplant package features three alternative user interface layouts, as well as add-ons such as reactions and raise hand options. The Voximplant conferencing platform can accommodate up to 50 active participants, stream to up to 100 viewers with just one presenter, and record sessions. Furthermore, all communications are encrypted using WebRTC, making this solution highly secure and HIPAA-compliant. Voximplant offers phone, video and message conversations within the app. Customers may utilize this platform for a range of use cases,…

News Roundup

A quick roundup of the news in Telecoms | Week #16

By Aiste Kryzanovske April 22, 2022

Nokia to deliver additional networking scale and capacity to Microsoft Nokia’s 7250 IXR chassis-based interconnect routers have been selected to serve high-density 400GE applications in Microsoft’s tier-2 network architecture. Nokia will also provide fixed-form-factor platforms for Microsoft’s alternative network applications. The agreement strengthens the two companies’’ long-standing partnership, which has focused on bringing massively scalable, flexible and highly robust networking to the data center. The firms previously collaborated as part of the open-source SONiC effort to develop chassis-based solutions tailored to the needs of high-capacity data centers. Read more at: https://tinyurl.com/bdck5wuw NICE partners with Deutsche Telekom Global Business NICE has partnered with Deutsche Telekom Global Business, a subsidiary of Deutsche Telekom that provides telecommunications and connectivity solutions to organizations across all verticals, including the public sector. As part of this agreement, Deutsche Telekom Global Business will use the NICE CXone CCaaS platform and associated apps in various communications initiatives that…

Expert answers to the most common VoIP questions

By Aiste Kryzanovske April 4, 2022

A growing number of businesses are taking advantage of VoIP technology as a method of improving their telecommunications network. As a consequence of the rapid growth of VoIP technology and the resulting queries, we have compiled a list of the most frequently asked VoIP questions. So, without further ado, let us address them. What is VoIP? To make calls, Voice over Internet Protocol (VoIP) technology uses a broadband Internet connection rather than a traditional telephone line. With VoIP systems, you can use an app to make calls directly from your computer, IP phone or smartphone. This service can be delivered via a cloud system or an on-premises solution. Who was the inventor of VoIP? Many individuals think that the Israeli businessman Alon Cohen invented VoIP technology in 1995 and released it to the public the following year. However, according to sources, an African-American woman named Dr. Marian R. Croak is…

VoIP Solutions

Business call automation with Predictive Dialer by Bridgei2p

By Aiste Kryzanovske March 14, 2022

A predictive dialer is call automation software that allows salespeople to dial many numbers at the same time. Predictive dialing connects a company rep to a caller as soon as they answer, optimizing a sales person’s time to connect with and close actual prospects. With a predictive dialer, there is no delay between calls, so agents can greatly increase the number of conversations they have with actual leads on a daily basis. Bridgei2p is a VoIP (Voice Over IP) solution provider with the goal of providing industry-leading VoIP technology to a variety of industrial verticals. The company specializes in offering unique customer-specific solutions that are based on in-depth research into individual customer demands, including their predictive dialer. Bridgei2p’s predictive dialer will not only increase efficiency, but also help a business save money while also increasing earnings. It’s one of the most sophisticated and modern phone systems available. The…

Telecom News

Infosys teams up with Telenor

By Aiste Kryzanovske March 8, 2022

Telenor Norway, Telenor’s fully owned largest Norwegian supplier of telecommunications and digital services, has revealed its partnership with Infosys, a multinational information technology company that provides next-generation business consulting, information technology and outsourcing services. The main focus of this initiative is to rapidly transform Telenor’s finance and supply chain operational processes. To assist the transition from a traditional ERP system and improve company agility and operational efficiency, Infosys created a standardized Oracle Cloud enterprise resource planning solution. This product includes modules such as Record to Report (R2R), Acquire to Retire (A2R), Procure to Pay (P2P) and Order to Cash (O2C), and was deployed in ten Telenor businesses in a record time of nine months. Infosys was chosen for the ERP transition because of the company’s innovative and standardized services, reusable assets, qualified employees, and the capacity to deploy quickly. The newly implemented ERP platform will help Telenor Norway…

News Roundup

A quick roundup of the news in Telecoms | Week #9

By Aiste Kryzanovske March 4, 2022

Telefonica partners with Meta A new agreement between Meta and Telefonica has been inked to create a Metaverse Innovation Hub in Madrid. Local startups and developers will have access to a 5G laboratory inside the Hub, where they will be able to use a metaverse end-to-end testbed using Meta and Telefonica’s networks and equipment. The hub’s goal is to test innovative network topologies, use cases and devices in order to speed metaverse network and device readiness. Participants will have access to Telefonica’s open innovation ecosystem, as well as the Innovation and Talent Hub Resources and Meta’s engineering capabilities. Read more at: https://tinyurl.com/mf2jbjxu Turkcell partners with Ribbon and Odine Ribbon Communications has teamed up with Odine, a virtualized and containerized infrastructure and solution integrator, to provide Turkcell, a Turkish integrated telecommunications and technology services provider, with next-generation voice interconnect services. Ribbon’s SBC SWe, which delivers the features and capabilities of appliance-based…

Telecom News

Alcatel-Lucent launches OmniPCX® Enterprise Purple

By Aiste Kryzanovske November 11, 2021

Alcatel-Lucent Enterprise, a supplier of communications, cloud and networking solutions, has released Alcatel-Lucent OmniPCX® Enterprise Purple, a digital-age communications platform. This solution provides a new communications experience for businesses of all sizes, allowing them to design the future of work and the digital workplace to suit the desires of their workers and customers . OmniPCX Enterprise Purple is built on SIP and offers a wide range of enterprise collaboration features while preserving the maximum security. This platform enables the incorporation of real-time communications into corporate processes and applications, decreases latency with intelligent objects, boosts company productivity, and promotes an excellent customer experience. The solution is built to connect to the cloud, allowing businesses to adopt new strategies such as hybrid cloud while preserving their infrastructure. OmniPCX Enterprise Purple allows a modern omnichannel experience for customer service and contact center teams, based on the future hybrid cloud CCaaS service…

Market Trends

Technology trends of the decade

By Aiste Kryzanovske November 8, 2021

Over the past decade, there have been so many advancements that it is difficult to keep up with all the technological breakthroughs. This journey has been thrilling and every invention delivers new technology at a rapid pace. It is critical to look to the future for clues as to where technology will take the society next. And this decade is shaping up to be one of significant technological leaps, as businesses prepare for the large-scale integration of advanced technologies. Here are the top technological trends that are taking the world by storm. Blockchain A blockchain, in its most basic form, is a shared, digital record that cannot be changed once a transaction has been recorded and confirmed. In other words, blockchain technology makes it nearly impossible to falsify a transaction. When you hear the term blockchain, the first thing that usually springs to mind is cryptocurrency; however, there is more…

Telecom News

RETN enhances its presence in the Nordic and Baltic regions

By Aiste Kryzanovske October 20, 2021

RETN, an independent Eurasian supplier of IP transit and corporate communications services, has expanded its network and footprint in the Nordic and Baltic countries. The company offers communication services over its Eurasian network with short lead times, excellent uptimes and numerous levels of redundancy. RETN continues to expand throughout Europe and Asia and aims to provide the finest customer service and the highest SLA for fast, secure and reliable connectivity. RETN has now established a new office in Finland, demonstrating the company’s long-term network presence and dedication to the area. Finland’s RETN backbone network presently combines six international DWDM lines and serves as a network transport center, linking the Baltic and Nordic areas to Russia and Asia. The RETN Group already has branches in Latvia, Estonia and Sweden. RETN is also expanding its network by launching the Rezekne – Daugavpils – Vilnius DWDM line, which is one of…