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GoTo Connect
Telecom News

GoTo Connect now equipped with IT helpdesk functionality

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GoTo, a platform for Unified Communications as a Service (UCaaS) and enterprise IT support, has announced the availability of IT helpdesk capability within GoTo Connect. End users may now submit a ticket from within the GoTo app, enhancing GoTo’s proficiency in IT support and administration and offering a consolidated view geared to help IT managers speed up response time.    Bringing flagship GoTo Resolve capability into GoTo Connect is one of many ways the firm has united its portfolio to maintain its dominance as the only vendor merging communications and IT support in one application.   In addition to putting key support functions inside GoTo Connect, GoTo has made it easier than ever for IT managers to combine their most important support and communication needs with a new GoTo Essentials bundle offering. Since GoTo is the only supplier that includes phones, meetings, messaging, and helpdesk ticketing in one application, customers…

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Softswitch and Billing
Telecom News

Telinta taps Hurricane Electric to provide global connectivity for Telinta’s hosted Softswitch and Billing platform

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Telinta, a global leader in cloud-based softswitch solutions for VoIP service providers, and Hurricane Electric, the world’s largest IPv6-native Internet backbone, announced today that Telinta is adding Hurricane Electric’s IP network to connect its cloud-based TeliCoreTM Softswitch and Billing platform, providing world-class connectivity to Internet Telephony Service Providers (ITSPs). The collaboration is significant and brings together Telinta’s TeliCore platform, the largest hosted softswitch of its type anywhere in the world, with Hurricane Electric’s global IPv6 network, the largest IPv6 backbone in the world. As part of Telinta’s redundant connectivity with multiple Tier-1 carriers, Hurricane Electric will enhance Telinta’s global reach in providing hosted solutions to customers worldwide.  This includes white label solutions for popular VoIP and UCaaS services such as Hosted PBX, SIP Trunks, VoIP calling from brandable Mobile and Desktop softphones, WebRTC, and more. “By leveraging our rich global network, Telinta can further serve the needs of VoIP providers,” said…

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Türk Telekom
Telecom News

Türk Telekom and Korea Telecom enter a strategic agreement

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A strategic relationship between Türk Telekom and Korea Telecom (KT) was launched on Sunday. This initiative will promote cooperation in the areas of media content, private fifth-generation network construction, and collaborative investment in startups. The cementing of this agreement is a conclusion to the two businesses’ nonbinding memorandum of understanding for collaboration inked at the Mobile World Congress in March.   The new agreement, according to KT, would increase consumers’ access to Korean media content offered by KT through Türk Telekom’s internet protocol television and streaming services. Depending on how Turkish viewers react, the agreement also suggests possibilities for expanded bilateral media content sharing and collaborative efforts to produce new media content.   Furthermore, KT has promised to share its private wireless network technology with Türk Telekom in order to establish an enterprise network by 2023. The private network architecture is anticipated to provide business and government clients with wireless…

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Week #31
News Roundup

A quick roundup of the news in Telecoms | Week #31

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Telstra to decommission over 160 5G sites More than 160 5G mobile infrastructure facilities will be shut down by Telstra. The local competition authority expressed worries that the installations were set up to obstruct and stop Optus, a competitor carrier, from deploying 5G services. Months after The Australian Financial Review revealed that Optus had complained to the Australian Competition and Consumer Commission (ACCC) about the sites, Telstra has accepted an enforceable promise to deregister them. Using the mostly untapped 900 MHz range, Telstra is said to have registered 315 new sites in January, mainly in major cities and rural regions. Read more at: https://tinyurl.com/2pnvk38t KDDI to compensate consumers for network outages A month ago, KDDI had its worst network outage ever, rendering voice and internet services unavailable to millions of Japanese consumers for nearly the entire weekend. KDDI statistics show that the outage prevented more than 7.65 million users from…

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Week #30
News Roundup

A quick roundup of the news in Telecoms | Week #30

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Rogers apologizes for the massive service outage Rogers, a Canadian telecommunications company, experienced a widespread outage earlier this month and is now under pressure to guarantee that this does not happen again. The most damaging effect of the outage was how it disrupted crucial communications, and the Canadian government has declared that it now wants all national carriers to find a way of helping each other in such worst-case situations. Rogers has committed to investing at least CA$250 million to physically isolate its wireless and internet networks so as to add an extra layer of stability. There is also a promise to spend CA$10 billion over the next three years to extend and improve Rogers’ network. Read more at: https://tinyurl.com/35dxbj4d Nokia and CityFibre sign a 10-year broadband equipment agreement A 10-year contract for XGS-PON broadband equipment with CityFibre has been announced by Nokia. This arrangement covers the purchase of access…

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Telefónica
Telecom News

Telefónica sells 45% stake in Spanish rural fiber unit Bluevia

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Spain’s Telefónica has announced that it will sell a portion of its rural fiber network to a group led by France’s Credit Agricole and Vauban for roughly 1 billion euros.    According to a statement released by Telefónica, the financial group and the investment firm will buy a 45 percent stake in Bluevia, a provider of rural fiber, with a total valuation of 2.5 billion euros. Telefónica also stated that it anticipates the deal to be finalized by year’s end, subject to regulatory approvals.   Bluevia is a platform for managing and deploying fiber networks in underserved rural parts of Spain in collaboration with networks administered by third-party operators. The transaction takes place less than a month after Telefónica established their dedicated neutral wholesale FTTH provider, which is primarily focused on connecting areas comprising Spain’s lowest population densities.   As a neutral wholesaler, Bluevia will establish a fiber network in…

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Week #29
News Roundup

A quick roundup of the news in Telecoms | Week #29

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Google and Oracle experience data center outages due to UK heatwave Following a record-breaking heat wave that blasted Britain on Tuesday, data centers used by Google and Oracle Corp. have both failed. Both businesses attributed the disruptions to “cooling systems” issues. Both Google and Oracle have shut down equipment, causing interruptions to their cloud services, in order to prevent irreparable damage to physical components and thereby creating a lengthy outage. On Tuesday, when the outages started to spread through London, temperatures in the UK reached 40 degrees Celsius (104 degrees Fahrenheit). Read more at: https://tinyurl.com/3t2xm2a5 FBI and Verizon Network enter $400 million contract Verizon and the FBI have signed a new $400 million deal, with the telecoms giant assisting to increase the data bandwidth for the law enforcement organization. New features include a worldwide Virtual Private Network and faster data transmission rates using 4G and 5G wireless connectivity within the…

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Ericsson
Telecom News

Ericsson gains clearance for Vonage purchase

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Ericsson has announced that the Committee on Foreign Investment in the United States (CFIUS) has approved its $6.2 billion acquisition of Vonage Holdings. The transaction is scheduled to close by Thursday, July 21.   The Swedish vendor’s most significant purchase to date is that of Vonage. This acquisition is a crucial component of Ericsson’s strategy, which calls for creating a market-leading service for businesses.   Both the company’s boards and shareholders have approved the $6.2 billion all-cash transaction, but the deal was briefly put on hold while the Committee on Foreign Investments in the United States (CFIUS) looked at it. Following the transaction’s announcement, Ericsson became involved in a controversy in February involving payments to the Islamic State militant organization in Iraq. This incident led to investigations by various U.S. authorities, raising concerns that the deal would be in jeopardy.   In spite of Ericsson’s offer price of $21 per…

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Week #28
News Roundup

A quick roundup of the news in Telecoms | Week #28

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Startup Nothing debuts with its first smartphone Phone 1 Nothing’s first phone, the Nothing Phone 1, was finally launched this week. The Nothing Phone 1 is one of the most intriguing newcomers to the smartphone market in recent years. Carl Pei, a former OnePlus co-founder, established the startup less than two years ago. The company has showcased several of the Phone 1’s most important features in the weeks building up to the launch event, including the inclusion of a Qualcomm Snapdragon 778G Plus CPU and the Android-based Nothing OS software. Read more at: https://tinyurl.com/yc2bmksu Nokia will lead German 6G project Nokia has announced that it will lead 6G-ANNA, a German government-funded 6G lighthouse project, that began on July 1, 2022. Nokia will lead and drive 6G research and standardization in collaboration with the 29 partners, including industry members, subject matter experts, start-ups, research organizations, and universities in Germany. The project…

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Deutsche Telekom
Telecom News

Deutsche Telekom and Google Cloud expand their partnership

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Deutsche Telekom has selected Google Cloud for its first cloud-native trials in network and data analytics. The operator expanded its partnership with Google Cloud to develop a collaborative roadmap for the telecoms sector by bringing the power of the cloud closer to mobile and connected devices at the network’s edge.   The initial phase of this extended Deutsche Telekom and Google Cloud relationship will focus on core network services, network analytics and customer experience analytics.   Deutsche Telekom and Google Cloud will jointly test a range of network services in Austria, including 5G standalone and remote packet gateway operations, using Google Cloud and Google Distributed Cloud Edge. In order to leverage data-driven operations and automated workflows with open, Kubernetes-based solutions provided by Google Cloud, Deutsche Telekom will explore a number of use cases including anomaly detection, performance counters and trace data.   The operator will be able to better manage…

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