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Market Watch

Assessing Gartner’s Forecast: The Impact of GenAI on Cloud Spending

By Kamile Bigenyte November 16, 2023

Gartner forecasts a huge 20.4% increase in public cloud services expenditure by 2024, hitting an astounding $679 billion. This surge in spending could be primarily driven by business needs and innovative technologies like generative AI. Interestingly, all cloud market segments Gartner monitors are set to grow, with Infrastructure-as-a-service (IaaS) leading the pack at 26.6%. That said, as the cloud market evolves in response to business outcomes, non-technical issues such as cost, privacy, and sustainability are crucial considerations for an effective GenAI deployment.

Telco Buzz

Vodafone and Accenture Alliance: Revolutionizing Telecom with AI

By Kamile Bigenyte November 16, 2023

Vodafone aims to bolster its shared operations with Accenture’s expertise, creating a strategic alliance that places emphasis on growth, customer service, and efficiency. Key investments into Vodafone’s in-house IT and networking unit “Vodafone Intelligent Solutions” (VOIS) will leverage Accenture’s proficiency in digital solutions and artificial intelligence. The partnership remains dependent on forthcoming definitive agreements, with hopes of conclusion by Spring next year.

VoIP Fundamentals

Top 10 best SIP trunking providers

By Aiste Kryzanovske November 13, 2023

With a myriad of options available, choosing the right SIP trunking provider can be daunting. That’s why we’ve compiled a comprehensive list of the top 10 best SIP trunking providers. This article provides an overview of key features, reliability, scalability, customer support, and pricing models. It gives you the necessary information to make an informed decision to transform your business communication infrastructure with this information.

5G

Harnessing Antenna Innovation for Efficient 5.5G Realization

By Kamile Bigenyte November 13, 2023

An enthusiastic exploration of advancing telecommunication technologies, particularly 5G and its bigger sibling, 5.5G, was recently exhibited by Huawei’s Antenna Business Unit President, Eric Zhao. Eric emphasizes how competent R&D pursuits are imperative to propel antenna performance, a critical aspect in 5.5G proliferation. He highlights the enhancement of user experience, operational efficiency and service extension as key objectives. Moreover, Huawei’s strides in working towards the goals of unrestricted deployment, zero signal loss, and ‘zero touch’ O&M demonstrate their ambition. Yet, the journey towards these ambitious targets is far from over.

News Roundup

A quick roundup of the news in Telecoms | Week #45

By Aiste Kryzanovske November 10, 2023

TELUS International and Five9 launch an advanced AI-powered Contact Center as a Service platform. Phonism integrates with Cisco’s Webex, providing cost-effective device management and streamlining collaboration. Viking Electronics endorses Ooma AirDial as a reliable POTS replacement, emphasizing wireless turnkey solutions. Cresta unveils AI enhancements for contact centers, driven by Large Language Models, promising unprecedented performance and productivity.

Security

Balancing Online Safety with Freedom: Examining Ofcom’s New Duties

By Aiste Kryzanovske November 10, 2023

Under the Online Safety Act, UK’s telecoms regulator Ofcom, gears up to reinforce online safety, focusing on protecting vulnerable users, especially children. Their proposed laws call for tech firms’ accountability, ensuring a thorough content governance to curb harmful material. They seek stakeholder feedback on their initial codes against illegal harms online, marking the end of harmful content and the dawn of user safety.

VoIP Fundamentals

What is BYOC?

By Aiste Kryzanovske November 6, 2023

BYOC, or Bring Your Own Carrier, is a cost-effective approach for businesses seeking greater control over their VoIP services. This comprehensive guide explains the concept, advantages, and considerations of BYOC in VoIP. It offers insights into cost savings, global coverage, control, and flexibility, helping businesses make informed decisions to optimize their voice services while cutting costs.

Broadband

Exploring JioSpaceFiber: Revolutionizing Remote India Connectivity

By Kamile Bigenyte November 3, 2023

Reliance Jio’s introduction of JioSpaceFiber, a satellite broadband service, has rocked the telecom landscape. Offering gigabit speed connectivity even in remote Indian locations, this innovation brings affordable online engagement to all. Leveraging SES’ medium Earth orbit satellites, the joint venture holds the potential to transform India’s digital reach. Yet, this ambition is not without competition.

Security

Navigating The Fine Balance: UK’s Online Safety Act Analysis

By Aiste Kryzanovske October 30, 2023

The UK’s newly-sealed Online Safety Act transforms Ofcom into a powerful Internet watchdog. However, its journey has sparked both acclaim and apprehensions concerning children’s online protection and potential privacy infringements, respectively. Crucially, the legislation’s implementation might take a couple of years.

People & Interviews

Inside Sinch’s MessageMedia Acquisition with Kate Gerwe

By Aiste Kryzanovske October 23, 2023

In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.