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People & Interviews

Inside Sinch’s MessageMedia Acquisition with Kate Gerwe

By Aiste Kryzanovske October 23, 2023

In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.

5G

Vodafone and Arm’s Alliance: Reinventing Open RAN for 5G Era

By Aiste Kryzanovske October 11, 2023

In an exciting move, Vodafone and Arm have united to innovate within the telecom industry, developing an adaptable platform with Arm-based processors ideal for Open RAN base stations. Their collaborative effort showcases both parties’ commitment in enriching the competitive Open RAN landscape, offering robust computational power for 5G services and improved energy efficiency. In addition, illustrious companies like SynaXG, Ampere Computing, and Fujitsu are lending their expertise to test and validate this technology. The joint venture also presents opportunities for Vodafone to reach its net-zero targets.

Market Trends

The future of VoIP: trends and predictions

By Aiste Kryzanovske October 9, 2023

VoIP continues its growth trajectory, serving both businesses and individuals for internet-based calls and messaging. Predictions for the next decade include 5G integration, AI-driven enhancements, IoT synergy, and mobile VoIP expansion. VoIP adoption will increase globally, cybersecurity investments will rise, and it will be integral to customer-centric strategies. Ultimately, VoIP may replace PSTN, undergo infrastructure improvements, and remain promising with 5G and AI advancements.

5G

5G Revolution: Advancements, Vertical Markets, and Network X Insights

By Aiste Kryzanovske October 3, 2023

Strengthened by two pivotal elements, technical prowess and spectrum liberalization advancements, 5G cellular technology emerges as a game-changer. Its reliable performance makes it a preferred choice, enriching private 5G networks globally; a feat powered by QCT and its OmniPOD solution. In the telecommunications horizon stands ‘Network X’, a groundbreaking initiative merging wireline and cloud under the 5G umbrella. Slated for October 2023 in Paris, it aims to propel progress in product innovation and network modernization. Indeed, the 5G revolution is unmissable for businesses and individuals alike, with platforms like Network X offering invaluable insights.

5G

Exploring 5G Charging: Strategies, Features, and Prioritization

By Aiste Kryzanovske October 3, 2023

The emergence of 5G has ushered in a profound transformation in the telecom industry’s approach to charging, surpassing former phased shifts in monetization. It’s crucial for CSPs to establish a flexible charging system in tune with the fast-paced evolution of services, extending from 3G, 4G to fixed-line and 5G. Essential features of an effective charging mechanism certainly include flexibility, but also scalability and adaptability, to incorporate a range of services and adapt to continuous changes in service offerings. Network X, a standout telecom event, dedicates itself to exploring these issues and equipping attendees with strategic knowledge.

VoIP Fundamentals

What is CNAM?

By Aiste Kryzanovske October 2, 2023

CNAM, or Caller Name Delivery, goes beyond Caller ID by revealing the caller’s name associated with their phone number. It enhances call identification, trustworthiness, and streamlines communication. Users can quickly recognize callers and identify potential spam calls, making it invaluable in various communication platforms. Check with your service provider to embrace CNAM’s power.

CPaaS

conXhub teams up with DIDWW to offer next-level VoIP communications

By Aiste Kryzanovske September 28, 2023

conXhub, a leading provider of cloud-based communication and collaboration platforms, has entered into a strategic partnership with DIDWW, a global telecom operator offering premium quality VoIP communications, two-way SIP trunking and SMS services for businesses and telecom carriers. Through the alliance with DIDWW, conXhub aims to extend its global reach, ensuring high quality voice services for unparalleled customer experience.

Telecom News

Ericsson’s Advancements in Open RAN and Cloud RAN Technology

By Aiste Kryzanovske September 28, 2023

Swedish telecom giant, Ericsson, is making strides in harnessing the virtues of Open and Cloud RAN through a series of noteworthy offerings and trailblazing collaborations. Recent ventures with Telefónica on joint Cloud RAN trials underline a shared vision for a dynamic, open network architecture. This exploration goes beyond mainstream, incorporating automation and intelligent orchestration, with potential benefits to macro networks and enterprise applications alike. Ericsson’s commitment to open standards is further emphasized through successful deployment of radio hardware ready for next-gen open fronthaul technology and an intriguing pledge to offer an expansive Open RAN portfolio by next year.

News Roundup

A quick roundup of the news in Telecoms | Week #38

By Aiste Kryzanovske September 22, 2023

IONOS and Vodia have teamed up to provide a seamless cloud communications solution. Singaporean SMBs face a surge in cyberattacks, urging them to implement basic cybersecurity measures. Microsoft is launching a significant Windows 11 update featuring AI-driven Windows Copilot and enhanced features. Evolve IP focuses on making the future of work better through cutting-edge cloud collaboration technologies and emphasizes sustainability with fully carbon-neutral EMEA offices.

CPaaS

Sinch named a Leader in the first Gartner® Magic Quadrant™ for CPaaS Recognized for Completeness of Vision and Ability to Execute

By Aiste Kryzanovske September 21, 2023

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch’s overall Completeness of Vision and Ability to Execute.