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BT partners with Kyndryl for cloud migration of legacy mainframe apps BT has collaborated with Kyndryl to migrate its mainframe applications that underpin its legacy copper business and broadband cloud offerings. BT Digital, the division in charge of the company’s digital transformation, estimates that by 2026, the transfer will have reduced mainframe operational costs and energy usage by 70%. This will result in estimated annual savings of $23 million. The company’s cloud move will allow it to serve a smaller number of clients who still utilize their copper network and will enable BT to extract more value from the data housed in its older applications. Read more at: https://tinyurl.com/5t48r8hj Orange and Telenet wholesale deal gives hope of VOO acquisition approval Orange had planned to buy a 75% share in the Belgian operator VOO in 2021, but the company struggled to persuade authorities that the transaction would not hurt competition. A…

Mitel, a global business communications provider, has announced that it has entered into exclusive negotiations with Atos to acquire Unify, the Unified Communications and Collaboration (UCC) and Communication and Collaboration Services (CCS) businesses of the Atos group. The proposed purchase would boost Mitel’s organizational scope,  worldwide revenues and  profitability. With a combined client base of more than 75 million users in more than 100 countries and a channel network of more than 5,500 worldwide partners, Mitel and Unify would become a well-established UC leader in the Americas and Europe. As part of the proposed agreement, Mitel would acquire Unify’s voice platforms, collaboration and contact center solutions, device and endpoint portfolio, and related intellectual property. A managed services company with a track record of assisting corporate businesses in digitally transforming their communications environments would also be added by Unify. This expansion is anticipated to further enhance Mitel’s capacity to…

Deutsche Telekom named the most valuable brand in Europe The Brand Finance Global 500 has rated Deutsche Telekom (DT) the most valuable brand in Europe, bringing it up six places to 11th overall. The company ranks second amongst worldwide telecoms, trailing only Verizon and ahead of AT&T. Only Samsung, the Industrial and Commercial Bank of China and TikTok break the US company’s dominance of the top 10 most valuable brands in the world. Read more at: https://tinyurl.com/57u59bbw e& increases stake in Vodafone to 12% In recent years, Vodafone has suffered financial setbacks and investors have pushed the corporation to make adjustments and restore its fortunes. e& (previously Etisalat), one of Vodafone’s investors, has purchased a nearly 10% share in the company for £3.3 billion and has since steadily raised its stake to 12%. The transaction will provide e& with considerable exposure to a global leader in connectivity and digital services,…

Working from home is the new normal, as most of society has recently discovered. However, as this new routine has set in, the problem of achieving a proper work–life balance has also barged through the door. The abrupt transition to remote work has obscured the physical and psychological barrier that existed between home and the workplace.   At first, the opportunity for the workers to work from home was seen as a positive aspect that promotes work-life balance. However, unfavorable indications emerged over time, since family and professional commitments sometimes tug employees in opposite directions. Full article: https://voip.review/2022/02/21/find-work-life-balance-working-home/ The telecom industry is responsible for keeping the globe linked through communications services. There are many aspects of these services that we take for granted, from private calls to business interactions. However, it is only because of the telecom sector that we are able to swiftly connect to individuals all over the…

SkySwitch, a white-label Unified Communications-as-a-Service (UCaaS) provider located in the United States, has added a new robust Contact Center capability to its platform.    SkySwitch is a full-featured, integrated solution for resellers. The company provides MSPs, VARs, telecom agents, interconnect ISPs and WISPs with a cloud-based voice platform that they can brand as their own.   The SkySwitch Contact Center effortlessly interacts with the SkySwitch UCaaS reseller platform, enabling a single billing and no setup fees for partners, while expanding on basic call center operations to provide advanced capabilities.   The SkySwitch Contact Center helps SkySwitch partners fulfill the increasing demand from small and medium-sized businesses for contact center applications. The system offers businesses cutting-edge communication capabilities that integrate real-time call data with SMS, text-to-speech, chat, chatbots and social integration to help these companies make better business decisions.   The SkySwitch Contact Center solution also provides white-label partners with an…

Meta was fined €265 million by Irish regulators on Monday. This is the company’s latest penalty for violating rigorous European Union data privacy regulations.    According to the Data Protection Commission (DPC), Meta Platforms Inc. violated parts of the EU’s General Data Protection Regulation (GDPR), which require technological and organizational measures to secure user data.   The authority began looking into press reports that user data for more than 533 million people was discovered to have been leaked online last year. This information was detected on a website for hackers, and includes names, Facebook IDs, phone numbers, residences, birthdates and email addresses of individuals from more than 100 different countries.   The DPC investigation discovered that Meta’s Facebook Search, Facebook Messenger Contact Importer and Instagram Contact Importer capabilities did not adhere to GDPR rules between May 25, 2018 and September 19, 2019.   According to Meta, the information was “scraped”…

The launch of two new offerings, Spectrum Business Connect with RingCentral and Spectrum Enterprise Unified Communications with RingCentral, has been announced as a result of a strategic partnership between Charter Communications, a provider of broadband connectivity, and RingCentral, a global provider of enterprise cloud communications solutions.   By integrating RingCentral MVPTM with Charter’s Spectrum high-speed internet and network solutions, these new offerings will give SMB and enterprise clients of Spectrum access to a robust, secured and user-friendly communications platform that will allow them to be productive from any location. Additionally, Charter’s clients will benefit from RingCentral’s AI-powered upgrades such as Advanced Meeting Insights and advanced analytics, which will help them modernize and optimize their communications and optimize their business growth and operations.   More than 90% of Spectrum markets currently have access to Spectrum Business Connect with RingCentral, the solution’s exclusive UCaaS provider. In the upcoming months, this service will…

Vonage to repay $100 million to customers Vonage has been fined by the US Federal Trade Commission for making it too difficult for customers to quit their VoIP services. A proposed court judgment forces Vonage to repay clients affected by its actions in the amount of $100 million. The penalty payment will be sent to the FTC, which has committed to distributing the relevant funds to all customers who are identified as being eligible for compensation. Read more at: https://tinyurl.com/4zxxaevh Arelion adds a new route for flexible trans-Atlantic traffic Arelion has announced the addition of a new flexible, high-capacity transmission route to its network. With the inclusion of this new route, Arelion’s clients will benefit from enhanced customizable routing diversity solutions for trans-Atlantic traffic that meet their specific requirements through a single, scalable end-to-end solution. This route will provide EU terrestrial extensions to client endpoints, as well as a US…

Symbio Holdings, a supplier of communications software, has announced the release of Carrier Infrastructure as a Service (CIaaS), a unified carrier-grade product suite created to enhance the experience of wholesale customers.   With CIaaS, domestic service providers may access the same features as top carriers without having to make significant infrastructure expenditures to provide dependable, high-quality voice conversations. Furthermore, CIaaS is backed by carrier-grade customer assistance and expertise delivered locally by in-country customer care teams to worldwide clients for international call routing and other services. Symbio can assist service providers in navigating and understanding unique national licensing and regulatory hurdles.   Leveraging Symbio’s large voice network, the solution offers the physical infrastructure and virtual components required to deliver high-quality communications services in Australia, New Zealand, Singapore, and other countries. Using Symbio’s cloud-based technology stack, Symbio’s CIaaS solution makes it simpler for communications service providers of all sizes to start and…

Inmarsat, a major supplier of international mobile satellite communications services, and Viasat, a worldwide communications company, have announced that the Australian Government’s Foreign Investment Review Board (FIRB) has stated that it has no concerns about the intended merger of the two companies.   The proposed deal has already received numerous important regulatory approvals, most notably from the Committee on Foreign Investment in the United States and from the UK Government under the National Security and Investment Act. The most recent permission for the deal is the FIRB’s clearance of Viasat’s proposed acquisition of Inmarsat under the Foreign Acquisitions and Takeovers Act of 1975. Australia is a large market where the two businesses have substantial consumer and commercial ties.   Inmarsat and Viasat announced that they will merge their two businesses to become a new global communications powerhouse in November 2021. The transaction is expected to be completed in the second…