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Cisco’s new features and capabilities for Webex CX portfolio The revamped Webex Customer Experience (CX) portfolio, which offers a fully integrated platform for collaboration, cloud contact centers, and cloud communications, has received additional features and capabilities from Cisco. The goal of Webex CX is to provide customers with intelligent, proactive, and tailored customer experience capabilities that encourage brand loyalty and adoption. The close integration of Webex Connect and Webex Contact Center to provide a linked customer experience enables a seamless omnichannel experience. Read more at: https://tinyurl.com/2p9xjd2n DSTNY acquires easybell German cloud communications company easybell has been acquired by European corporate communications provider Dstny. Easybell offers Cloud PBX and VoIP communications to B2B customers. They are rapidly expanding and fiercely competitive in the German market because of their entirely digital strategy and well-distributed network of 2,000 partners. They are in a good position to handle the Dstny activities in Germany with…

Nokia has launched an app store geared towards mobile network operators in need of automation, as well as those who can provide such services. This initiative is intended to provide the industry with flexibility as networks grow, creating an excellent method for third-party developers to get in front of operators at a time when software-defined networking capabilities are scarce.   The Altiplano Application Marketplace, which will provide both Nokia and third-party applications, is named after Nokia’s groundbreaking broadband network controller suite. Seven apps were initially made accessible at launch, but it’s anticipated that this number will increase during the next year as more developers join the platform.   The systems are set up according to the Network Support, Network Insights and Network Automation categories.   Network Support applications will be used by operators to maintain, troubleshoot and secure fixed networks through proactive monitoring, performance analysis and issue management.   Network…

French telecoms to reduce their energy use Orange has proposed numerous energy-saving measures in order to address the current energy crisis that is expected to strike Europe this winter. Orange has announced that it will reduce its immediate power use by 5 to 10% for one hour every day. Altice will also assess its mobile network settings and implement power consumption cutbacks based on system traffic. The telecom provider will also phase out less energy-efficient equipment and limit its use of air conditioning when feasible in its data centers. Its offices and businesses will also have tighter controls over air conditioning and lighting usage. Read more at: https://tinyurl.com/2p83c9km Elon Musk decides to buy Twitter after all In the upcoming days, Elon Musk and Twitter may come to a settlement to terminate their legal dispute, paving the way for the richest man in the world to finalize his $44 billion purchase…

T-Mobile gives an AI wildfire detection system access to 5G T-Mobile US, the disaster-focused tech startup Pano AI, and Portland General Electric have collaborated to install a network of 5G-connected cameras near Portland, Oregon. The cameras are linked to an AI detection system that watches for the earliest indications of wildfires so that the emergency services can respond to these possible emergencies more quickly than they would otherwise. Given the horrific wildfires that have ravaged the United States in recent years, systems such as these have the potential to be extremely valuable. Read more at: https://tinyurl.com/yr7xr3ac European telecoms testing holographic calls Together with Matsuko, Telefónica, Orange, Deutsche Telekom and Vodafone are creating a platform that will connect the physical and digital worlds via a mobile connection. The experimental platform takes advantage of 5G connectivity, which has a fast speed, high bandwidth and low latency. The system produces a 2D video…

When choosing the right equipment, it is important to consider the additional criteria that is necessary to meet the changing expectations of professional equipment for mobile workplaces. Among other things, this includes the seamless use of purchased devices anywhere, and the possibility of multi-purpose technology. Snom has been taking this approach in the development of its IP phones for some time now. Through numerous integrations, Snom IP phones have become integral to intelligent office environments. Snom is now extending this strategy to its headsets and conference phones, while its new A330 M/D headset and the new C300 speakerphone contribute to the work-life balance of employees. Snom A330 M/D: Headset with full-band audio and comfort Thanks to state-of-the-art D/A converter technology and optimized speakers, the Snom A330 M/D is a mono- or binaural USB headset that delivers outstanding HD audio quality across the entire human hearing spectrum. The…

In order to extend mobile service to isolated rural regions, the Belgian communications operator BICS has inked a deal with the satellite-direct-to-phone telecoms business Lynk.    This agreement will make it possible for mobile network operators (MNOs) to provide services to subscribers in rural areas in North America, the Caribbean, Latin America, South-East Asia, and a number of rural African regions.   BICS focuses on cloud, mobility and IoT, while offering digital communications on a worldwide scale. The company also collaborates with MNOs and mobile virtual network operators (MVNOs). This collaboration aims to solve the problem of remote locations that currently lack any form of mobile connectivity.   BICS will use its network to connect the cell carriers with the Lynk satellite constellation. Lynk’s solution enables conventional roaming partner integration without requiring that the mobile operators’ networks undergo hardware or software upgrades, thereby expanding coverage to outlying regions, islands, and…

Starlink experienced a worldwide outage On August 30, the Starlink broadband satellite service experienced a three-hour disruption before returning to operation. Users in the United States, New Zealand, Mexico, and the Netherlands rushed to Twitter and Reddit to complain about service failures and interruptions. The satellite company made no comments on the reason for the outage and service delays. Read more at: https://tinyurl.com/yv7zk2yc Ameren will use Ericsson to power its private communications network Ericsson has stated that it will provide its Radio Access Network (RAN) and help power Ameren’s private communications network. This is the outcome of a recent infrastructure and service collaboration deal between Ericsson and Ameren that was signed for a period of ten years. As there won’t be any more external suppliers looking after the data and information on the network, Ameren will also have a higher degree of cybersecurity. Read more at: https://tinyurl.com/2s3vs4jd Sony reveals new…

T-Mobile is collaborating with SpaceX to expand its network coverage. Last week, the two businesses announced that they will collaborate to provide extensive cellular access, including full coverage in most parts of the United States.   The collaboration seeks to beam down connectivity using SpaceX’s fleet of low Earth orbit satellites for the benefit of T-Mobile customers. With this initiative, T-Mobile consumers should be able to connect to the SpaceX satellites through a new network, transmitted from Starlink’s satellites utilizing T-Mobile’s midband spectrum across the country. SpaceX currently provides home internet access globally through its Starlink program.   Even though T-Mobile hasn’t yet provided details on the network’s deployment, the company claims that this collaboration should provide nearly complete coverage almost anywhere in the US. The two companies intend to provide this service in order to replace the use of satellite phones in off-the-grid locations such as national parks or…

Lumen asset sale to Brightspeed has been approved The FCC has authorized Brightspeed’s acquisition of Lumen Technologies’ incumbent local exchange carrier (ILEC) operations in 20 states. The transaction with Apollo-managed funds is scheduled to occur early in the fourth quarter, subject to other standard closing conditions. The business intends to extend its fiber optics network, bringing fast, dependable internet and Wi-Fi to communities across the 20-state area it is purchasing. Read more at: https://tinyurl.com/2p8uymya UCaaS market to grow 15.3% from 2022 to 2031 The global Unified Communication-as-a-Service (UCaaS) market was estimated to be worth US$ 44.88 billion in 2021. During the projection period, from 2022 to 2031, the worldwide market is expected to grow at a CAGR of 15.3%. The proliferation of low-cost smartphones, expanding internet coverage, and greater use of digital platforms that enable remote work are all going to benefit the worldwide UCaaS industry. Because the pricing model…

CMA probes ViaSat acquisition of Inmarsat The Competition and Markets Authority (CMA) of the UK has said that it is starting its own investigation into ViaSat’s acquisition of Inmarsat. The two operators had initially expressed their expectations that the transaction would conclude in the middle of 2022, with input from different regulatory organizations. By October 5, the CMA is anticipated to decide if a thorough probe into this transaction is necessary. The merged corporation will initially operate a fleet of 19 satellites in various orbits and spectrum regions, with ten more in the works. Read more at: https://tinyurl.com/y8zcwwtz FCC stops subsidies for SpaceX Starlink The FCC has refused to approve the Starlink proposal, stating that it was uncertain if the technology could reach the advertised speeds in its current state. The regulator highlighted that Ookla’s most recent projections indicated a reduction in the speeds Starlink may offer in 2022. According…