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Telecom News

A quick roundup of the news in Telecoms | Week #35

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Verizon to enable spam call filtering by default on select Android phones Verizon has begun auto-enrolling eligible customers in its free Call Filter service, thus automatically protecting Android users through spam-detection and blocking of high-risk calls. The Federal Communications Commission’s recent ruling has given phone carriers more authority to block spam calls, and Verizon is taking advantage of it to better protect customers. The Call Filter app will automatically block calls from any numbers reported as fraudulent and forward them to voicemail. Read more at: https://tinyurl.com/y5ctqelq Google and Dell team up on the first Chromebooks made for business Dell Technologies Inc. and Google LLC have announced the launch of their jointly developed laptops – the Dell Latitude 5300 2-in-1 Chromebook Enterprise and Dell Latitude 5400 Chromebook Enterprise. These two laptops are based on existing Dell’s Latitude models, except they run Chrome OS and offer extra security and organisational features.…

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Telecom News

A quick roundup of the news in Telecoms | Week #34

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VvAA Groep B.V to transform service experience and performance with Vonage’s NewVoiceMedia solution Vonage’s NewVoiceMedia contact centre platform has been chosen by Dutch insurance provider VvAA to enhance its members’ customer experience. After conducting a market evaluation, the company implemented Vonage’s NVM solution for its Salesforce integration and rich functionality. VvAA Groep’s advisors will have immediate access to entire history of customers interactions, also, inbound calls will be dynamically managed and routed, improving handling time and customer satisfaction. Read more at: https://tinyurl.com/y5l2maho Telenor completes acquisition of majority stake in DNA Norwegian telecommunications company Telenor Group has completed the acquisition of Finland’s third-largest mobile operator DNA. Telenor has acquired 54 percent of the shares in DNA for EUR 20.90 each in cash, or a total of EUR 1.5 billion after the deal approval by DNA shareholders, Finda Telecoms and PHP Holding, and Finland’s Ministry of Economic Affairs and Employment. Helsinki-based…

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Telecom News

A quick roundup of the news in Telecoms | Week #33

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Angola Cables and rest of Angolan telecoms industry to be privatised Angola’s official journal, the Diario da Republica has announced that under the Privatisation Programme, the Angolan government is to sell stakes in 195 companies. The telecommunication companies that will be included in the Privatisation Programme are Unitel (in which MSTelecom has a 20% stake), MS Telecom itself, Net One, Multitel, Angola Telecom, TV Cabo Angola, Angola Cables, Angolan postal company ENCTA, Angola Comunicacoes e Sistemas (ACS) and telephone directory company ELTA. Read more at: https://tinyurl.com/y5aw5r9y Google Accounts now let Android web users authenticate themselves with their fingerprint Google now allows Android phone users to sign into some of its services without a password. The users will verify their identity with a fingerprint only, which makes authentication more secure and easier. This feature is built by using open authentication standards FIDO2, FIDO CTAP and WebAuthn.   Read more at: https://tinyurl.com/yy272mwn Verizon…

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Telecom News

SSE Enterprise Telecoms and Jisc ink a deal for UK’s backbone network

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SSE Enterprise Telecoms, a UK-wide high capacity network and connectivity provider, has announced a new critical network contract with Jisc, a digital technology supplier for the education and research sector in the UK. The agreement includes the launch of the Janet South network and an extension of the UK Backbone network partnership, providing data-intensive research centres access to significant bandwidth and speeds of up to 100 Gbps. Colin Sempill, Managing Director, SSE Enterprise Telecoms, said: “Through utilising our expansive network and industry expertise, Jisc has been able to provide vital connectivity to some of the UK’s most critical education and research facilities. Thanks to our high capacity, low latency services these institutions can collaborate across the UK and the globe.” “We’re very excited to announce the launch of the Janet South Network partnership and further extension of the UK backbone network, which will keep vital institutions producing ground-breaking…

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Europol survey – Telecoms fraud is on the rise

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Europol, the European Union’s police agency, has published a report stating that telecoms fraud is costing over 29 billion Euros every year. The survey on cyber-telecom crime was conducted by Europol’s European cybercrime center (EC3) and cyber security specialist Trend Micro. This report underlines that telecom fraud is becoming a low-risk alternative to traditional financial crime, and due to the reduced cost and increased availability of hacking equipment, this type of fraud is on the rise. According to Europol, the most common methods of telecom fraud are vishing, where people are persuaded to disclose personal details, Wangiri, where people are tricked into calling back to expensive numbers, and international revenue sharing fraud (IRSF) that is claimed to be “the most damaging fraud scheme to date”. Describing IRSF, Europol stated: “It involves transferring monetary value from one carrier to another, based on the inter-carrier trust between telecom operators. Patient fraudsters…

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Telecom News

New real-time Oculeus service fights telecoms fraud

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Oculeus, an innovative telecommunications software provider from Germany, has announced the launch of a cloud-based fraud protection service. The new solution, branded with the name Oculeus-Protect, is designed to meet the growing needs for security in the enterprise telecoms industry. The new fraud protection service is supported by the company’s regional cloud environment, and is currently available throughout Europe, and North and South America. The software provider defines the new service as “a real-time telecoms fraud protection service that provides enterprises an intelligent and automated framework to efficiently prevent false charges resulting from unauthorized usage of enterprise telecommunication channels by cybercriminals and other perpetrators of telecom fraud”. They claim that the software is able of block fraudulent telecommunications traffic within milliseconds, and have positioned the service to be totally independent of user’s telecommunications service provider. “There is a clear and definite need for our new telecoms fraud protection service,”…

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Vodafone – the first in telecoms to launch a Digital Human

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Vodafone New Zealand recently announced it will be the first telecommunications company to launch an Intelligent Digital Human in cooperation with a Kiwi company, FaceMe. While the identity of the Digital Human should be revealed within the next two months, it is already clear that the AI-based assistant will be of great benefit in improving the self-service experience for Vodafone’s customers, and allow staff to devote time working with more complex customer demands. “Great customer experience happens through meaningful conversations.  FaceMe has evolved AI technology to create Intelligent Digital Humans that are human-like in their appearance and interaction. Thanks to machine learning, they are capable of continuously learning how to anticipate our customers’ needs and better serve them,” explained Vodafone’s director of Customer Operations, Helen van Orton. Orton emphasized that this initiative is not a replacement for front-line customer service, but will rather aid in maximizing staff…

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Sinch launched its RCS Business Enablement service—a solution designed to help telecoms launch, operate, and monetize RCS for Business.
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Sinch Launches Comprehensive RCS Business Enablement Service for Mobile Operators

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Sinch has launched its RCS Business Enablement service, offering telecoms an end-to-end solution to easily launch, operate, and monetize RCS for Business. With features like automated billing, real-time analytics, fraud detection, and global sales support, Sinch simplifies RCS adoption while ensuring security, compliance, and seamless customer engagement.

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