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communication skills

6 sure-shot ways to improve your professional communication skills

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Do you ever find yourself in a situation where you know exactly what you want to say, but when the time comes to say it, you just can’t seem to find the right words?    Strong communication skills are important for everyone to master, being extremely valuable in both your personal and professional life. If you’re looking to improve your professional communication skills, then this article is for you! By following these tips, you can start to improve your communication proficiency today. Keep it simple The best approach to start a productive discussion is to speak clearly and concisely. Avoid using long and complicated sentences, and make an effort to express your points clearly. By doing this, you can make sure that your message is understandable and precise. Ambiguity may cause misunderstandings and hinder the clear comprehension of your message. Also, do not use technical or jargon terminology that the…

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Ringover
Telecom News

Ringover launches multi-channel prospecting solution Cadence

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Ringover, a VoIP service provider, has launched Cadence, a multi-channel sales prospecting product for SMEs. Cadence focuses on the three pillars of a compelling sales strategy: work facilitation, prospecting process optimization and team performance enhancement.   Customers like to be engaged through an increasing variety of communication channels, such as social media and email. In order to achieve this, sales agents must continually look across different channels, making it challenging to manage business processes. Cadence is Ringover’s response to solving this significant issue.   Using a simple interface, Cadence completely automates the sales prospecting process. With the help of this application, sales staff can design unique communication sequences for each type of prospect, including calls, emails, SMS messages and LinkedIn messages. This solution entails entering prospect information and determining which channel of communication will be utilized to reach the prospects, and when they will be contacted. This simple, yet efficient…

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SOCOM
Telecom News

Viasat awarded $325 Million SOCOM contract extension

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Viasat, a leading global communications company, has announced that it has been awarded a contract extension worth up to $325 million over a five-year period by the US Special Operations Command (SOCOM). This indefinite delivery, indefinite quantity (IDIQ) contract is an extension of a previous IDIQ contract worth $350 million that was awarded to Viasat in 2017.   Under the terms of the contract, Viasat will continue to provide advanced mission equipment and services, and support to SOCOM forces in order to improve their situational awareness, integration, intelligence, surveillance and reconnaissance (ISR), tactical satellite communications, information assurance and network management capabilities.    This IDIQ contract is intended to be flexible in order to respond to rapid technological advances and the changing mission needs of SOCOM forces. This latest deal allows for the implementation of new concepts of operation (CONOPS) and the achievement of desired mission outcomes through the rapid deployment…

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Peraton
Telecom News

Peraton becomes AWS Premier Tier Services Partner

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Peraton, a provider of satellite and terrestrial communications, network optimization and managed security services, has been promoted to become a Premier Tier Services Partner in the Amazon Web Services (AWS) Partner Network. This designation honors Peraton’s level of quality and dedication to its customers as the world’s premier mission capability integrator and revolutionary enterprise IT supplier.   Peraton is an AWS Managed Service Provider (MSP) Partner, AWS Solution Provider and AWS Partner Network (APN) Member with over 700 AWS certifications. Peraton currently focuses on two service categories and three AWS competencies. With the help of Peraton’s AWS application services, its customers may accelerate their journeys toward digital transformation with the most cutting-edge technology available. The focus of Peraton’s AWS managed services is on the management of a cloud environment that supports the ability to perform work. The three capabilities in which the organization excels are AWS Cloud Migration, AWS DevSecOps…

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InterDigital
Telecom News

InterDigital awarded five EU 6G flagship projects

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InterDigital, a technology research and development company, announced that it has been granted funding to support five Horizon Europe 6G Flagship research projects, each of which is distinctively devoted to empowering innovative technology advancement and exploratory infrastructures in 6G.  InterDigital is one of the most well-known research and development specialists in mobile technology, so their involvement is not a huge surprise. It also gives us an idea of the kind of things Europe thinks are deserving components of the future generation of mobile technology, because being invited to contribute to no less than five projects was deemed a triumph worthy of a special announcement.  The flagship projects entrusted to InterDigital are part of a portfolio of 35 research, innovation, and trial projects selected by the EU’s Smart Networks and Services Joint Undertaking (SNS JU). The SNS JU, co-led by the European Commission and the 6G-IA industry organization, is in…

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Market Trends

Telecoms in the Metaverse. What opportunities lay ahead?

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The metaverse, a product of today’s Internet, is being welcomed as the next phase of communications, promising superior online experiences in a shared virtual world. Some have dubbed it as the “Internet on steroids,” since instead of merely reading text and viewing videos, individuals would be able to participate in virtual realms thanks to technology like 3D and artificial intelligence. The metaverse, one of the trendiest tech buzzwords at the moment, promises a future in which the virtual and real worlds are intricately linked. So, what role will telecommunications companies play in this possible future? What is the metaverse? The Metaverse – a combination of “meta” (beyond) and “verse” (universe) – sounds like something out of a science fiction novel. And that is actually the case. The term “Metaverse” first appeared in Neal Stephenson’s 1992 cyberpunk novel Snow Crash. However, the science fiction metaverse and the Metaverse envisioned by Facebook (now…

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MetTel
Telecom News

MetTel signs a contract with US Marine Corps

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MetTel, a global digital transformation and communications provider for medium and large businesses, as well as for federal, state and local government agencies, has announced that the United States Marine Corps Recruiting Command (MCRC) has chosen MetTel for its Nationwide Internet Protocol Network Service, a contract worth more than $58 million.   MetTel’s aim will be to offer the MCRC with a dependable and resilient network infrastructure that can support desktop computers, mobile computing, telephone services, video collaboration services and any other networking and voice services. MCRC’s current Internet service capacity will be upgraded, and the provider plans to deliver Internet Protocol Voice Services and Wi-Fi to almost 1,500 MCRC sites. The MetTel EIS Portal will allow MCRC to monitor and obtain reporting information on services offered over the MetTel network in near real-time.   MetTel has secured contracts with more than a dozen federal departments since 2020, with the…

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A2P SMS
Telecom News

Global A2P SMS market to reach $74.7 billion by 2026

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By 2026, the global market for A2P SMS is expected to be worth $74.7 billion. The rising usage of customer and employee engagement by large and medium-sized businesses around the world is expected to fuel this growth in the global market.   A2P messaging, also known as application-to-person messaging, describes any type of traffic in which a person receives messages from an application. This type of communication is often referred to as professional or enterprise messaging, and  generally consists of one-way messages that do not require a response. Given that over 98% of text messages are opened, A2P messages are very likely to be read, providing businesses with a cost-effective option for improving customer interaction.    A2P SMS is used by a wide range of companies and industries to send messages to customers, including banking notifications, marketing notifications, two-factor authentication SMS authorizations, automated booking confirmations, as well as to deliver…

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ABB
Telecom News

ABB signs a new deal with BT

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BT and ABB, a Swedish–Swiss multinational corporation specializing in robotics, power and automation technology, have announced a collaboration to upgrade the latter’s globally managed communications infrastructure to new levels of performance and flexibility to support the company’s new operating model.   Under this partnership, BT will modernize ABB’s network infrastructure in cooperation with ABB’s Information Systems team to build a sustainable, robust and secure core platform with a highly automated and data-driven managed service. BT will provide an end-to-end, comprehensive, multi-layered cyber security environment to support ABB’s cloud-first goals. The company will install, operate and monitor over 1,100 end-point devices, constantly validating every device, user and application that is connected to the network.   Security is a primary focus as ABB implements its cloud plan, which involves consolidating data centers and sending more apps and data to the cloud. With nearly 600 locations in 60 countries, the communications infrastructure will…

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12 articles for 12 days of Christmas 2021

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With Christmas fast approaching, we would like to present 12 articles to read during the 12 days of Christmas. We hope that this collection of articles will take you on a joyous voyage of telecom business, VoIP, and personal development education. It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever.   Full article: https://voip.review/2021/02/08/importance-nonverbal-communication-virtual-environment/ Most phones today allow users to see the calling party’s phone number before they answer. This feature, called Caller ID or Calling Line Identity (CLI), is a way to let people know who is calling and decide whether they want to answer the call or not. However, callers…

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