Discover the power of CPaaS in revolutionizing business communications. By embedding automation and multichannel messaging into workflows, organizations can enhance efficiency and engagement. Harnessing AI, CPaaS platforms significantly improve interactions across various channels. Stay ahead with technologies like RCS and conversational intelligence, optimizing communications for a seamless, satisfying experience.
Moflix and NAGRAVISION are establishing a partnership to create an enablement platform for operators in the telco and broadcast media industries. Recognizing the need to extend propositions beyond video the partnership will equip operators with new opportunities through which to diversify their service offerings.
MessageWhiz, a prominent player in the messaging services arena, has officially unveiled the availability of its Communication Platform as a Service (CPaaS) on the Google Cloud Marketplace. This strategic move positions the company at the forefront of modern customer communications, laying the foundation for businesses to cultivate personalized connections with their stakeholders.
In an announcement, Ribbon Communications Inc., a global leader in real-time communications technology and IP optical networking solutions for major service providers, enterprises, and critical infrastructure operators, proudly disclosed its inclusion in Newsweek’s prestigious list of America’s Most Responsible Companies of 2024.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that it will deliver a digital transformation project for Beyond ONE in the growing Latin American market. The newly announced project will see Sinch optimizing Beyond ONE’s digital infrastructure to improve customer experience for its users.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch’s overall Completeness of Vision and Ability to Execute.
Ooma, a prominent player in the realm of smart communications solutions, and Prologis Inc., a leading global logistics real estate firm, have joined forces to bring enhanced telecommunications services to Prologis’ Essentials platform users. This encompassing offering includes the Ooma Office business phone service, tailored to meet the communication and collaboration needs of small and medium-sized enterprises, and the innovative Ooma AirDial® POTS replacement solution.
Belgian telecoms group Proximus’ recent investment catapults it deep into the global Communication Platform-as-a-Service (CPaaS) sphere. By acquiring a majority stake in India’s Route Mobile, the company fortifies its ambitions of becoming a global industry leader. This move isn’t just about ownership, but a mutually beneficial partnership, expected to drive substantial value and facilitate significant market expansion.
Infobip secures leadership position in the CPaaS market for the second year, showcasing commitment to omnichannel communications. Outperforming competitors, IDC lauds Infobip for customer service, functionality, and more. Exciting times ahead with CPaaS X solution launch in May 2023.
Sinch excels as a Leader in IDC MarketScape’s CPaaS Vendor Assessment, commended for its global coverage, robust portfolio, and regulatory expertise. The innovative provider enhances digital customer experience with its comprehensive messaging, voice, and email offerings.
