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Artificial intelligence is exerting its influence on almost every sector, including telecommunications. This technology has begun to add impressive new dimensions to many industries, accelerating the digital transformation. According to Tractica, annual investment in telecommunications AI software is expected to grow to more than $11.2 billion in 2025.   The telecommunications industry is at the heart of technological growth and digital transformation. The industry is huge, with 54 telecommunications companies being listed on the Forbes Global 2000 list, accounting for more than $3.4 trillion in assets and almost $1.5 trillion in income in 2020.   The potential of AI in the telecom industry is immense. By taking advantage of this technology, organizations can create supplementary revenue streams using business niches they had not even thought could be profitable. As the demand for higher quality telecom services and a better customer experience grows, service providers need to look for smarter, more…

When a new technology or opportunity is created, it is up to industry verticals to decide how, when, and where to exploit its potential. Communication service providers (CSPs) will find it challenging  to adopt and implement technology such as blockchain. We have already discussed the benefits and possibilities of blockchain for telecommunication providers. While the benefits of implementing blockchain in the telecommunications business are clear, putting the theory into practice may not come easily. It is important that Communication Service Providers (CSPs) work in synergy, looking beyond obvious solutions if they are to take full advantage of the potentially huge advantages distributed ledger technology can offer. The following advice is based on the onerous experience of early adopters of blockchain. Telecommunications companies can substantially improve their services by sharing or joining forces with each other. It is vital that these companies work together to manage information and…

NetNumber, the US-based provider of centralized signaling and routing controller (CSRC) solutions, and Voipfuture, the developer of edge technology for monitoring and analyzing voice quality in IP networks, have announced the launch of a fully-automated and intelligent routing system for voice services. This is the industry’s first intelligent platform to conduct traffic analysis for media and signaling, and transform quality information into routing actions. According to the announcement, the system will provide domestic telecommunications companies and international carriers with the capability to automatically reroute traffic in real-time in case of media quality deterioration. The rerouting and route recovery decisions will be based on the specified policies of the communication service providers (CSP). It is stated that the availability of automatic rerouting capabilities allows CSPs to improve quality by choosing more efficient downstream carriers, thereby attracting additional traffic from customers as well as OTTs and optimizing termination costs. Moreover, valuable traffic can receive…