TELUS International and Five9 launch an advanced AI-powered Contact Center as a Service platform. Phonism integrates with Cisco’s Webex, providing cost-effective device management and streamlining collaboration. Viking Electronics endorses Ooma AirDial as a reliable POTS replacement, emphasizing wireless turnkey solutions. Cresta unveils AI enhancements for contact centers, driven by Large Language Models, promising unprecedented performance and productivity.
Ooma, Inc., a leading smart communications platform for businesses and consumers, has successfully acquired 2600Hz, Inc. The acquisition, valued at approximately $33 million in cash, closed on October 20, 2023. This strategic move is set to enhance Ooma’s business solutions and expand its market reach.
Ooma, a prominent player in the realm of smart communications solutions, and Prologis Inc., a leading global logistics real estate firm, have joined forces to bring enhanced telecommunications services to Prologis’ Essentials platform users. This encompassing offering includes the Ooma Office business phone service, tailored to meet the communication and collaboration needs of small and medium-sized enterprises, and the innovative Ooma AirDial® POTS replacement solution.
Ooma, Inc., the innovative communications platform for both consumers and businesses, has unveiled a suite of dynamic enhancements to its Ooma Office business communications service. The new additions, encompassing online bookings, streamlined messaging, and enhanced team collaboration, aim to amplify business efficiency and client interactions.
Ooma Office enhances productivity for small-to-medium-sized businesses with new advanced features, such as Call Screening, Distinctive Ringtones, and more. Offering efficient tools to manage calls, texts, faxes, and videoconferences at no extra cost.
T-Mobile to acquire Mint Mobile for up to $1.35bn T-Mobile stated on Wednesday that it intends to purchase Ka’ena Corporation and its subsidiaries, including Mint Mobile, for up to $1.35 billion in cash and stock. The acquisition also includes wireless provider Ultra Mobile and wholesaler Plum. T- Mobile’s decision to pay a premium for the acquisition is thought to have been influenced by Ryan Reynolds, who fronts most of Mint Mobile’s marketing and holds an ownership stake in the company. According to CEO Mike Sievert, Mint Mobile’s innovative marketing approach, led by Reynolds, will be adapted to other sectors of T-Mobile. Reynolds is required to remain with the company for an unspecified amount of time under the terms of the agreement. Read the full article. Meta Platforms to layoff an additional 10,000 employees Meta Platforms is laying off 10,000 employees as part of its continued attempts to improve its financial…
Lumen to sell its Latin American business Lumen Technologies has signed an agreement to sell its Latin American business to infrastructure investment company Stonepeak for $2.7 billion. This deal comes from Lumen’s goal of freeing up more cash for its future growth plan. This transaction is expected to be completed in the first half of 2022. After the sale has been completed, Lumen’s Latin American division will become an independent subsidiary of Stonepeak, continuing with the current management team. Despite the sale, Lumen will not sever ties with the subsidiary, as the operator plans to maintain a strategic relationship with the new company. Read more at: https://tinyurl.com/4728y9f Verizon signs a deal with US Air National Guard Verizon’s Public Sector business entered into a second agreement with the US Department of Defense (DoD). The latest $78.8 million contract is to help the Air National Guard (ANG) modernize their network services. Under…
A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…
Vodafone launches standalone 5G services in Germany Vodafone has announced the launch of its standalone 5G services in Germany. Vodafone Germany, working with Ericsson, Qualcomm, and Oppo, has upgraded around 1000 mobile sites in the 3.5 GHz range, switching them to an independent 5G core network that no longer relies on 4G. Vodafone claims that “latency times of 10 to 15 milliseconds are possible – that’s as fast as the human nervous system.” This initiative will deliver the SA 5G experience to 170 cities and municipalities, including major cities such as Berlin, Frankfurt, Hamburg, Munich and Düsseldorf. Read more at: https://tinyurl.com/5dvhudhr Nokia to supply China Mobile with software-defined networking technology Nokia gained a major cloud win when China Mobile chose the vendor to supply software-defined network (SDN) technology for its public cloud service expansion. As part of the transaction, Nokia will provide its Nuage Networks Virtualized Cloud Services, that include…
