The Snapdragon X Plus is an upgraded version of the Snapdragon X Elite, which debuted in October last year. Many of the touted features remain similar, including claims of exceptional performance, extended battery life, and cutting-edge on-device AI capabilities. Qualcomm asserts that the CPU, GPU, and NPU (Neural Processing Unit) collectively offer superior performance and energy efficiency.
In a significant development for the telecommunications industry, Lifecycle Software has unveiled its latest innovation, the Nexus MVNE platform, designed to streamline the process for brands aspiring to launch their own Mobile Virtual Network Operator (MVNO). This groundbreaking platform aims to demystify the traditionally complex and cost-prohibitive journey of becoming a neo telco, offering a fast-track route to market entry.
Avaya, a worldwide technology firm that specializes in cloud communications and workstream collaboration solutions, has teamed up with Merchants, a customer management partner focusing on the business process outsourcing market. Together, the two companies will launch Total Experience, a cloud-based, multi-channel customer experience platform that will better empower local businesses to fulfill the ever-changing demands of their consumers. The Merchants’ and Avaya’s partnership will help companies to provide the Total Experience platform to their consumers through a subscription-based, all-inclusive, easy-to-manage solution. This will allow the two companies to launch new services more quickly and with a lower total cost of ownership and a higher return on investment. Merchants will host a variety of Avaya OneCloud portfolio products and make them available to companies via a cloud-based subscription model, allowing enterprises to acquire the capacity and services they demand on an as-needed basis without incurring large upfront expenses. …
The South Korean tech giant, Samsung Electronics, has announced an effective demonstration of what it terms the world’s first video call on the Amazon Web Services (AWS) cloud platform using Mission Critical Push-to-Talk, Data and Video (MCPTX, also known as Mission Critical Communications), the communications functionality designed specifically for first responders. Based on 3GPP Release 14 specifications, this implementation was enabled by the successful onboarding, integration and deployment on AWS cloud. Wonil Roh, Senior Vice President and Head of Product Strategy, Networks Business at Samsung Electronics, said, “This demonstration showcases how Samsung’s Mission Critical Communications solutions can manage public crises and be readily deployed on public cloud platforms. It also enables us to learn and adapt to the evolving needs of service providers and end-users alike. This brings a new level of broad coverage, scalability and reliability to mission critical service deployments, and we look forward to continuing our journey…
Copenhagen, Denmark-based Dixa has raised USD 36 million in Series B funding for its customer engagement solution, dubbed the “customer friendship” platform. This global customer service tech startup aims to create friendships between brands and their customers and will use this newly injected capital to accelerate the development of its product, expand innovations in data processing and enhance integration with third-party software. This Series B funding round was led by Notion Capital, with the support of existing investors Project A Ventures and SEED Capital. Jos White, General Partner at Notion Capital, stated, “Customer service is one of the largest software categories out there. And yet the market is still operating in transactional silos and not reflecting the world we live in. We think Dixa has what it takes to upend the industry with a platform that works across any channel and brings real-time intelligence to every conversation. We couldn’t…
The global telecom giants are increasingly acknowledging the benefits of blockchain technology. Telefonica, a Spanish multinational telecommunications company, has signed a partnership with IBM, a leader in open-source blockchain solutions, to employ IBM blockchain technology for superior administration of international call traffic. Telefonica expects that the usage of the cloud-based IBM Blockchain Platform will help to improve the traceability of international call data, such as the origin of the call, its destination and duration. They will be able to detect fraud and address other challenges caused by the use of different networks and operators when routing international calls. Operators will have permissioned access to a decentralized platform, and perform real-time tracing of calls to achieve accurate billing processes. “This project is one of our first initiatives to secure real benefits from the adoption of blockchain in our core business. We believe that the new paradigm of process decentralization…
InMobi, a tech company providing marketing solutions to enterprises, has announced the acquisition of the mobile data and advertising company, Pinsight Media. This all-stock deal between Pinsight Media’s previous owner Sprint and InMobi is part of a broader strategic partnership between the two companies, covering devices, data, media and marketing. “Sprint’s partnership with InMobi goes beyond this acquisition. We have been looking for a strategic partner that can deliver the latest digital marketing and mobile advertising technologies, besides having a deep appreciation of regulatory, privacy, and data concerns. This partnership provides Sprint with an innovative partner for driving our marketing success,” commented Rob Roy, the Chief Digital Officer at Sprint. Pinsight Media works with leading US telecoms service providers and advertisers to improve targeted advertising on mobile devices. InMobi will benefit from the deal by bringing the user behavior analysis and marketing strategy insights from Pinsight to the…
RingCentral, the California-based cloud communication and collaboration solution provider, has made a definitive agreement to acquire the cloud digital customer engagement platform, Dimelo. Dimelo is a single management interface enabling communications with customers through a variety of channels, including email, social networks, chat and mobile. This innovative platform is already in use by major companies across a number of industries, including Allianz, AXA, BNP Paribas, ENGIE, Orange and Telenor. “In today’s digital world, engaging with customers over digital channels is crucial to business success. With Dimelo, consumer-facing enterprises can transform how they engage with their customers. Simply put, Dimelo enables companies to vastly improve their customer interactions by delivering world-class integrated experiences across a multitude of digital channels. We’re excited to welcome the Dimelo team to RingCentral,” said the CEO of RingCentral, Vlad Shmunis. The addition of the Dimelo platform will expand the already considerable RingCentral solution…
Singapore’s leading telecommunications company, Singtel, has launched their cutting-edge network automation platform called Liquid Infrastructure. The platform is designed to help enterprises configure their networks, bringing deployment control and agility to the next level. Singtel presents Liquid Infrastructure as the ideal solution to ease the digital transformation process for companies, and at the same time helping to manage their network resources, saving time and money. “With Liquid Infrastructure, Singtel revolutionises the way network services are delivered to enterprises. We have integrated software-based network services to this platform to provide a versatile, robust and scalable solution that delivers critical network services where and when they are needed. By having the control of connectivity in the hands of our customers, we facilitate their transformation to the digital era through a superior and more agile network deployment and management experience,” said the Vice President of Global Products at Singtel’s Group Enterprise,…
The Lithuanian mobile operator BITĖ has launched a new Smart call management service oriented towards its business customers, delivering full PBX services to mobile users. While cloud-based PBX services are now generic, BITĖ’s Smart call management service has fulfilled their specific and innovative requirement that the solution must be delivered over the standard mobile voice network, and should not require data services or the use of an app on the mobile device. The result is a seamless, simple-to-use, fully featured and high availability business voice service, accessible from any mobile device and being operating system agnostic. The solution architecture enables instant deployment of phone system extensions without any action required by the end users (business employees), eliminating the time and effort required by the business IT department and BITĖ’s customer service to configure, manage and support the service. “Phone calls constitute an essential and integral component of all…
