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The ongoing rivalry between Microsoft and Slack has intensified after the latest complaint filed by Slack Technologies against Microsoft regarding the integration of the Teams app with their ubiquitous Office suite. According to Slack, such bundled products allow companies to gain an unfair advantage over other collaboration tool providers. Following the complaint, the EU antitrust commission has issued a questionnaire for Microsoft competitors (seen by Reuters) asking if the Teams app integration with the Microsoft Office product gives the software giant greater clout. The rival companies have been asked to provide information about their customers who have switched to Teams or the bundled Microsoft Office, along with the percentage of revenue that has been lost as a result.  While it is obvious that the EU commission aims to assess the impact that such integrations have on the products and investments of the workplace collaboration tool providers, it remains…

It has been announced that Evolve IP has increased the worldwide coverage for its Evolved Office UC and Teams Enterprise Voice products. Their program allows the company’s clients to acquire and port local numbers, as well as to have access to international and domestic telephony in 10 more countries.   China, Japan and the Philippines in the Asia Pacific area, as well as Brazil, Mexico and Ecuador in Latin America, are some of the centerpieces of this recent development. Up to this point, Evolve IP has replaced PSTN services in over 40 countries and has inbound/toll-free calling capabilities across more than 50 nations.   Business SMS, Recording & Analytics, Contact Center, Multi-level Auto Attendants, Advanced Hunt Groups, Overhead Paging, Receptionist Clients are just a few of the capabilities that Evolve IP’s communication solutions provide to Microsoft Teams and Cisco Webex Collaboration.   Scott Kinka, Chief Strategy and Innovation Officer at…

Telefonica offers IoT, blockchain and AI technology to support start-ups in Spain, Germany and the UK Telefonica has launched its ‘Activation Programme’, a new initiative designed to help start-ups and SMEs in Spain, Germany and the United Kingdom to accelerate their business via IoT, blockchain and AI technologies. The global telecom giant said it will provide selected start-ups with access to its proprietary technology platforms free of charge for a period of six months. Irene Gomez, director of Connected Open Innovation at Telefonica, said, “Collaboration is more important than ever, which is why at Connected Open Innovation we want to help start-ups scale by giving them access to our technology platforms through the use of APIs, which are free, agile and simple.” Read more at https://tinyurl.com/y7n5f9cp T-Mobile customers can send RCS messages to Android users worldwide T-Mobile US, one of the largest providers of wireless voice and data communications services…

Microsoft has announced that the latest version of Skype for desktops and laptops now offers the option of blurring the background during video calls. This feature works to distinguish and isolate the subject from the surrounding background, and places the focus on the person as the most important component of the scene. This will provide a distraction-free space, and help eliminate any embarrassing moments during video conferencing. This option was first introduced in another Microsoft messaging application, Teams. Last September the company announced their support for the background blur in this collaboration app, introducing new features for the workplace chat platform and Office 365. The blur feature has put Artificial Intelligence (AI) to use, as this advanced technology has been trained to recognize the human form. It is not just the speaker’s face that is in focus, but also their hair, hands and arms, thus creating a smooth…