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To improve transparency in carbon emissions reporting for business customers, BT has allied with software titan SAP.
Telco Buzz

Navigating Scope 3 Emissions: BT and SAP’s Partnership for Transparency

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In a promising move towards transparency, UK’s BT and software giant SAP have joined forces to test SAP’s Sustainability Data Exchange (SDX) – a novel system that captures, tracks and shares data on obscure, indirect emissions, known as Scope 3. Given the numerous entities and different methodologies involved in disclosure, SDX utilizes carbon data interoperability standards to provide a unified portal for monitoring supply chain emissions data, thus streamlining the gathering and dissemination of precise Scope 3 information.

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Whatsapp
Telecom News

WhatsApp to introduce a new feature to filter out spam calls

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WhatsApp is scheduled to launch a new function called Silence Unknown Callers, which will allow users to filter out spam calls. The function, which can be turned on or off in the settings menu, automatically mutes phone calls from numbers not in the user’s contact list.   Despite the fact that the call will be quiet, the Caller ID will remain visible in both the calls list and the notifications center. This will enable users to determine who was attempting to contact them.   This new addition is intended to fix a problem with WhatsApp’s Communities feature. This feature allows any group member to simply access the phone numbers of other users and begin spamming them. Although banning and reporting calls from unknown numbers can aid in preventing this, Silence Unknown Callers tries to stop the initial wave of spam by excluding calls from these numbers.   The most recent…

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contact pro
Telecom News

Sinch Contact Pro solution gains SAP approval

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Sinch, a cloud communications provider, has announced that its Sinch Contact Pro solution which enables omnichannel customer care at scale, is now available as an SAP Endorsed App on the SAP® Store.   SAP Endorsed Apps are products from SAP’s community of partners that support clients in becoming smarter and better-run businesses. A select group of 30 SAP partners are endorsed by SAP, with Sinch Contact Pro being the sole approved contact center solution. SAP® S/4HANA®, SAP CRM and SAP Service Cloud are all compatible with the Sinch Contact Pro solution.   SAP-endorsed applications are designed to provide value and achieve the desired results rapidly and efficiently. With extra security, in-depth testing and evaluations against benchmark results, these solutions have been rigorously examined and certified by SAP. The fact that this Sinch solution successfully passed all testing demonstrates the value that Sinch Contact Pro offers SAP clients as a cutting-edge…

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Telecom News

WhatsApp announces the roll out of WhatsApp Business API

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The Facebook-owned communications platform WhatsApp has announced the rollout of their WhatsApp Business API, which will enable businesses to manage communications and send notifications and other non-promotional messages, such as appointment reminders, event tickets and more. WhatsApp has emphasized that when using this new platform, the communication must be initiated by customer sending a message or requesting information. Moreover, the communications between the two parties will incorporate end-to-end encryption, despite  traffic passing through an API. There is a cost to this service – the businesses can reply to these messages free of charge within 24 hours, while all the replies sent after this period will be charged at a set price. Another useful feature of WhatsApp Business is that it will soon be possible to use the Facebook Ads Manager to add a “click-to-chat” button on Facebook advertisements, with a direct link to WhatsApp Business chat. WhatsApp Business for Android…

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Telecom News

Group voice and video call features are now available on WhatsApp for Android

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The Beta testers of WhatsApp for Android can now be the first to enjoy the long-awaited voice and video group calling on their mobile devices. These latest features are available on Android Beta versions 2.18.189 and 2.18.192, but first the user has to enroll in the WhatsApp Beta tester program via the Google Play store. Arranging a group voice or video call on WhatsApp is simple; start a call with one person and once the call gets connected, an icon “Add person” appears in top right corner of the screen. On selecting that icon, users will be redirected to a contact list where an additional participant may be selected. Currently, the voice and video group calls only support up to four participants, including the person who initiated the call. The Facebook-owned company’s group calling features were officially announced during the F8 conference this May, and since then only a selected number…

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Telecom News | Week #47: Mavenir and Magenta, Snom's C620 phone, CallTrackingMetrics' LeadReactor, and Apple's unexpected RCS support on iOS.
News Roundup

A quick roundup of the news in Telecoms | Week #47

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Magenta Telekom collaborates with Mavenir, deploying a Cloud-Native IMS solution for advanced voice services like VoLTE and VoWi-Fi, supporting 5G Voice and WebRTC. Snom introduces the C620 DECT conference phone, offering a cordless solution with HD audio quality, wireless microphones, and flexibility for varied environments. CallTrackingMetrics unveils LeadReactor for outbound calling and enhances Zoom integration, optimizing agent productivity. Apple surprises with plans for RCS support on iOS, aiming to improve interoperability between Android and iPhone users,

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Under twelve months ago, a dynamic partnership between mobile chip titan Qualcomm and satellite company Iridium was unveiled.
Market Watch

Qualcomm and Iridium: Dissecting the Satellite-to-Phone Project Shift

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Just under a year ago, the tech world buzzed with anticipation over a new partnership between chip mogul Qualcomm and satellite firm Iridium. The aim? Integrating satellite-to-phone services via Snapdragon Satellite and Iridium’s resources. However, a recent shift in direction caught the industry’s attention. Despite a successful demo, smartphone manufacturers didn’t opt to incorporate this feature, leading Qualcomm to end the agreement. Yet, in the face of disappointment, Iridium remains optimistic, envisaging an industry veering towards greater satellite connectivity. As earthquakes ripple across the telecoms landscape, all eyes await what’s next.

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DIDWW has announced the coverage expansion of its emergency calling services to Chile, Estonia, and the UK.
CPaaS

DIDWW further streamlines Emergency Calling services and expands to Chile, Estonia, and the UK

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DIDWW, a global telecoms provider specializing in top-quality VoIP communication and SIP trunking solutions for businesses and telecom carriers, has announced the coverage expansion of its emergency calling services. With the inclusion of Chile, Estonia, and the UK, the DIDWW SIP service now offers emergency calling capabilities in 29 countries, spanning regions across Europe, Oceania, and the Americas.

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