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The EU’s first annual State of the Digital Decade report highlights an urgent call to action for increased investment to meet its 2030 technology targets. The report underlines the significance of collective efforts by member states to successfully navigate the prevalent digital transformation. The document illuminates areas such as 5G deployment, which has been slower than expected, and inadequate fiber network coverage, among others. Simultaneously, it draws attention to other essential aspects, like digital sovereignty and the digitalization of businesses, suggesting an additional investment of at least €200 billion may be necessary. Issues such as these could hamper the bloc’s ambition to double its share in the semiconductor sector by 2030.

Google Chrome’s desktop version is set for a Material You design update. Apple hints at traditional smart glasses development through a recent patent, complementing their Vision Pro headset. Verizon introduces a versatile Mobile Onsite Network-as-a-Service for enterprises, offering private networks, edge compute, SD-Wan, and satellite connectivity. Meanwhile, Google unveils its Pixel 8 series and teases the Pixel Watch 2 ahead of an October 4th launch event.

GoTo introduces over 30 new features GoTo has revealed over 30 new features across its IT management, support, and unified communications solutions. The new features include GoTo Resolve and Zendesk connectivity for remote support sessions and automated session tracking. Also, Rescue and Google Translate integration, GoTo Customer Engagement, and OpenAI’s ChatGPT integration to produce custom content. Other additions include enhanced call statistics, a centralized security dashboard, and customized surveys. The new features are intended to help consumers and IT teams save time and money while boosting productivity, usability, and the customer experience. Read the full article. Virsae and Hammer team up for a 360-degree cloud contact center experience Virsae and Hammer have collaborated to introduce Outside In – Inside Out, a 360-degree consumer and agent experience solution for contact centers. The service delivers a unified view across on-premise, cloud-based, and hybrid infrastructures, allowing network readiness evaluations, customer journey discovery and…

Deutsche Telekom has selected Google Cloud for its first cloud-native trials in network and data analytics. The operator expanded its partnership with Google Cloud to develop a collaborative roadmap for the telecoms sector by bringing the power of the cloud closer to mobile and connected devices at the network’s edge.   The initial phase of this extended Deutsche Telekom and Google Cloud relationship will focus on core network services, network analytics and customer experience analytics.   Deutsche Telekom and Google Cloud will jointly test a range of network services in Austria, including 5G standalone and remote packet gateway operations, using Google Cloud and Google Distributed Cloud Edge. In order to leverage data-driven operations and automated workflows with open, Kubernetes-based solutions provided by Google Cloud, Deutsche Telekom will explore a number of use cases including anomaly detection, performance counters and trace data.   The operator will be able to better manage…

Call center software firm Aircall receives $120 million funding Aircall, a provider of cloud-based phone and contact center systems, has completed a $120 million Series D funding round led by Goldman Sachs Asset Management. The startup develops a cloud-based phone system for call centers, support lines and sales teams, and offers integration with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems. This funding will help the company to develop new products for integration with third-party tools, and in particular, industry-specific integrations. Aircall plans new offices in London and Berlin, as well as new hires in the company’s existing offices based in New York, Paris, Sydney and Madrid. Read more at: https://tinyurl.com/ruc4n8u5 Telenor and Axiata seal $15 Billion deal to merge Malaysian telecoms units Malaysian telecoms company Axiata Group Bhd. and Norway’s Telenor ASA have signed a definitive agreement to combine their mobile operations in Malaysia,…

New security features for Google Workspace and Google Drive Google has unveiled new security tools that include client-side encryption for Workspace and several enhanced data protection features in the platform’s Drive service. The tech giant said there will be new trust rules and labels for Drive to classify files and apply controls based on their sensitivity levels. These added security features are the result of several factors, including Google’s “security first” philosophy, the rapid increase in remote work environments due to the pandemic, and the company’s experience with its BeyondCorp zero trust security model. In addition, Google is also increasing phishing and malware protection in Workspace. Read more at: https://tinyurl.com/ygc7yhw7 Facebook partners with Internet service providers D-VoiS and Netplus Facebook has announced new partnerships in India with Internet service providers (ISPs) D-VoiS and Netplus. These ISPs will use Facebook Connectivity’s Express Wi-Fi platform to provide public Wi-Fi hotspots in various…

Verizon buys Zoom rival BlueJeans for less than $500 million Verizon Business has announced a deal to purchase enterprise-grade video conferencing platform BlueJeans, thereby expanding Verizon’s unified communications portfolio and improving its service for business customers. This acquisition shows that the company is also trying to capitalize on the current trend of remote employees making extensive use of online services such as Zoom, Slack and Microsoft during the pandemic. BlueJeans has more than 15,000 customers, including Facebook, IBM-owned Red Hat, ADP, Zillow and LinkedIn. The deal is worth USD 500 million and is expected to close in the second quarter of 2020. Read more at https://tinyurl.com/yd9qtfhg Apple’s new iPhone SE is surprisingly powerful for $399 Apple is launching iPhone SE 2020, the second generation of its cheapest smartphone in the iPhone lineup, priced at just USD 399. The iPhone SE runs on Apple’s latest A13 Bionic chip that enables great battery…

BEREC says COVID-19 won’t break the internet The Body of European Regulators for Electronic Communications (BEREC) has announced that the increase in Internet usage across the continent is more or less stabilizing and that networks have been able to withstand the pressure. BEREC said that national regulatory authorities (NRAs) have reported “a stabilization in the overall traffic, but some NRAs still observe an increase of the overall traffic.” Some operators have expanded their network’s capacity to cope with the steady growth of traffic. According to the organization, “operators, which did not take any such measure, are still closely monitoring their network’s capacity to check if an upgrade is necessary.” Read more at https://tinyurl.com/rxmg53l Vodafone slashes costs of core network functions across Europe using VMware’s telco cloud The UK-based telecoms operator Vodafone has completed the deployment of a single digital network architecture across all of its 21 European business markets, using…