MessageBird acquires 2 companies The cloud messaging platform, MessageBird, has announced the acquisition of two companies that will increase its customer engagement portfolio. The goal of MessageBird is to improve communications between companies and their customers. Their multi-channel technology aims to give customers the opportunity to communicate with the business in a way they like, rather than limiting the business to the currently-preferred method. Buying 24sessions and Hull provides MessageBird with even more possibilities. The company believes that consumers prefer to use messaging rather than voice calls and are proposing that businesses use this method of communication to cater to customers. Read more at: https://tinyurl.com/9nedkjns ETSI published TR 103 639 for timeslicing The European Telecommunications Standards Institute (ETSI), known for its universally accepted standards such as UMTS, 4G and TETRA, has published TR 103 639. The technical report describes a system and metrics for timeslice measurement methodologies for assessing the…
Ever since VoIP disrupted the telecom sector, things have never been the same. In today’s fast track world everyone is familiar with this technology. Maybe not by name, but certainly with the use of it. By using VoIP with a capable Internet connection, you can call anyone, anywhere in the world, without paying your network service provider for the call. Starting to sound familiar, right? Today, VoIP is the dominant force in telecoms and continues to grow in influence. VoIP is becoming more and more valued by the companies requiring communications, which basically includes every company in existence today. It is predicted that the VoIP market will grow by 12% between 2019 and 2025. All thanks to its low cost, decentralization and extensive capacity. It is clear that VoIP is adapting to the cosmopolitan era that Immanuel Kant philosophized about. It is clear – VoIP advancement continues to strengthen its…
Telefonica announces creation of a new Brazilian fibre company Telefonica has announced the establishment of a new Brazilian fiber company called FiBrasil. The company will be a joint venture between the operator and the Canadian Pension Fund CDPQ (Caisse de Dépôt et Placement du Québec). Telefonica’s 50% stake will be divided equally between Telefonica Brasil (Vevo) and the Group’s infrastructure division Telefónica Infra. FiBrasil will initially install and operate fiber optic networks in several medium-sized cities throughout Brazil outside São Paulo. Telefonica itself will be the key manager of the company. Read more at: https://tinyurl.com/53vt7s3k Samsung beats 5G speed record again Korean technology giant Samsung claims to have set a new 5G speed record. During the test, 5.23 Gbps was achieved on a single device, with the testing being performed under laboratory conditions using commercial equipment. These details are crucial when it comes to the 5G speed record, as Samsung…
The SoftBank Group’s subsidiary Z Holdings has announced that after completing a merger with the popular messaging app Line, it will invest $4.7 billion into the venture and hire 5,000 artificial intelligence engineers over the next five years. The merger of the two Japanese companies has been in the works since 2019, but was delayed by issues related to Covid-19. The main business areas of the company will be communication and social media, electronic and mobile commerce, along with online search and advertising. With the launch of their new services and collaborations with companies such as for online advertising, the joint establishment aims to generate $18.7 billion in revenue and $2 billion in operating profit in the fiscal year 2023. Softbank Corp. and Naver Corp., the South Korean IT giant and major shareholder of Line, will each contribute 50 percent of capital required for the new intermediate holding…
The French international IT services and consulting company Atos has announced the first release of Unify Office (UO) in the UK. This initiative is a combined effort with RingCentral, a global provider of cloud communications, collaboration, video conferencing and contact center solutions. This announcement follows a similar US rollout earlier in January. Unify Office is a cloud team collaboration and communications service provided by Atos Unify together with RingCentral. Unify Office delivers all features required by present-day team members, in one place, on any device, and from anywhere. Unify Office enables businesses to easily communicate and collaborate with best-of-class voice, video and team messaging functionalities. This can be done from anywhere and using any device by means of a single enterprise solution. By using Unified Office, customers can move from traditional on-premises telephony systems to Unify Office under RingCentral at their own pace, while continuing to use…
Tele2 and Nokia to provide SA 5G core network Tele2 has partnered with Nokia to provide its domestic market with a standalone (SA) 5G core network prior to the country’s spectrum auction, which prohibits operators from using ZTE or Huawei infrastructure. Nokia’s triumph over Ericsson’s comes as the company undergoes a comprehensive restructuring in order to focus on key business areas and get back in the global 5G retail market. The operators stated that the contract also covers the installation of the SA 5G core and the facilities for the transmission of voice-over-5G in Latvia, Lithuania and Estonia. The deployment of the infrastructure is expected to start later in 2021. Read more at: https://tinyurl.com/y5pxfu4l Telefónica has agreed to sell its tower portfolio The Spanish telecommunication giant Telefónica has come to the decision to sell its tower portfolio in Europe and Latin America to passive infrastructure specialist American Tower for €7.7…
With Christmas just around the corner, we want to share with you 12 articles to read for the 12 days of Christmas. The best gift you can give to yourself is personal growth and autodidacticism. We hope this collection of articles will help you in the journey of self-education about VoIP and the Telecom sector. Finding the best VoIP phone systems for your business is an important task, especially if you plan to compete with more experienced industry participants or to expand business internationally. When choosing a VoIP phone for your office, it is essential to select one that best fits your company. Now it is a great time to move from a traditional service provider to a VoIP solution, considering the new technologies and advances in VoIP business phone systems. Full article: https://voip.review/2020/11/23/how-to-set-up-voip-for-your-office/ Maintaining an edge over competition, staying on track with ever-shifting customer needs and seeing steady revenue…
TIM, Telefonica and Claro take over Brazil’s Oi mobile assets in $3.2 billion bid On Monday, TIM Participacoes, Telefonica Brasil SA and America Movil SAB de CV’s Claro won an auction to acquire the mobile operations of Brazil’s Oi SA with a joint bid of $3.23 billion. According to the announcement, TIM will be taking over 40% of Oi’s customers (around 14.5 million people), more than half of the company’s spectrum allocation (49 MHz), and 49% of its mobile sites (around 7,200 locations). As a result, it paid the largest portion of the bid, around $1.44 billion. For $1.08 billion, Telefonica is gaining 10.5 million customers, 43 MHz of spectrum, and 2,700 mobile sites. Claro’s $710 million gained the company around 11.6 million customers and 4,700 mobile sites, but no spectrum. TIM, Telefonica and Claro have also offered Oi a long-term contract to rent its telecom infrastructure. Read more at…
Zoom and Lumen advance their partnership The telecommunications company Lumen is already a partner of Zoom, but Lumen has recently announced that it has advanced the partnership further to introduce Zoom delivered by Lumen. Zoom delivered by Lumen combines the embedded network security capabilities of Lumen with Zoom’s integrated security features to actively protect businesses using their combined services. Shaun Andrews, CMO at Lumen, said: “We’re happy to take this partnership a step further by combining our platforms and our strengths to create Zoom delivered by Lumen. Together, we will help keep families, businesses, schools and hospitals securely connected to the world, and thriving in the fourth industrial revolution.” Read more at: https://tinyurl.com/y4luab48 BT to deploy their global network cloud next year BT has been working on their BT Network Cloud for some time now, since deciding to focus on this cloud-native platform. BT has Network Cloud nodes in the…
Vonage, a global provider of VoIP business communications, has been selected by global appliance maker Fisher & Paykel to promote customer service communications to their clientele in Australia, New Zealand, Singapore, United Kingdom and the US. The company now uses Vonage’s messaging API to offer customers on-the-spot support notifications for maintenance via SMS. The API also helps businesses improve post-sales, especially regarding the way customers can provide feedback when services have been completed, so that the company can continually improve their services. In addition, the Vonage Messages API, built into the Fisher & Paykel platform, provides automatic and instant SMS confirmations and reminders for all technician appointments. This platform also includes self-service links for customers to easily cancel or reschedule an appointment. Fisher & Paykel Appliances EVP Marketing and Customer Experience, Rudi Khoury, commented: “Today’s customers want to be responded to instantly. They want regular updates from businesses…