In a promising move towards transparency, UK’s BT and software giant SAP have joined forces to test SAP’s Sustainability Data Exchange (SDX) – a novel system that captures, tracks and shares data on obscure, indirect emissions, known as Scope 3. Given the numerous entities and different methodologies involved in disclosure, SDX utilizes carbon data interoperability standards to provide a unified portal for monitoring supply chain emissions data, thus streamlining the gathering and dissemination of precise Scope 3 information.
NTT DoCoMo, a leading Japanese mobile operator, has initiated a bold move to deepen its collaboration with data gathering giant, Intage Holdings, through a lucrative public tender offer. Attempting to leverage sharper client insights, the ambitious endeavor seeks to enhance marketing abilities and enrich customer experience. Could this pave the way to innovative solutions for societal issues?
Google Chrome’s desktop version is set for a Material You design update. Apple hints at traditional smart glasses development through a recent patent, complementing their Vision Pro headset. Verizon introduces a versatile Mobile Onsite Network-as-a-Service for enterprises, offering private networks, edge compute, SD-Wan, and satellite connectivity. Meanwhile, Google unveils its Pixel 8 series and teases the Pixel Watch 2 ahead of an October 4th launch event.
Enreach, a leading force in Europe’s rapidly growing converged contact solutions sector, has unveiled a groundbreaking analysis exploring the fusion of automation and AI-driven tools within customer service realms. Titled “The Emergence of Automation and AI for Customer Service,” this illuminating report is the brainchild of renowned industry analyst Blair Pleasant, the President of COMMFusion, a respected US-based market research and consulting firm.
Content Guru, a global leader in cloud contact center and customer experience (CX) technology, has unveiled a groundbreaking addition to its storm® platform. In a significant move, the company has integrated Google Business Messages, a digital communication channel, into its repertoire. This integration empowers customers to engage with brands via various Google entry points, including Google Search, Google Maps, and Google Ads.
The Online Safety Bill emerges as a tool for platform owners to tackle illicit content. Yet, penalties attached to non-compliance may be a hefty burden. The proposed “spy clause” infamously mandates the scanning of private user content, leading to vocal debates around privacy and the technology needed to enforce this clause. Amidst strong sentiments about potential surveillance, the UK government remains unwavering, resulting in possible market exits by platforms such as WhatsApp. With the telecom industry on the brink of substantial readjustments, the importance of staying informed is evident.
In a major technological achievement, over half of UK homes now enjoy full fibre broadband access, marking a significant increase from the beginning of this year. This growth reflects the collective effort of both large infrastructure operators and smaller, regional organisations. Surprisingly though, coverage varies across regions, with Northern Ireland leading while Scotland slightly lags behind. Even more exciting progress has been observed in access to Gigabit-capable broadband.
VMO2, a leading UK telecom company, is saying goodbye to 3G services by 2025, focusing on the advancement of 4G and 5G capacities. Though this marks the end of an era, it opens doors for superior technology and remarkable energy efficiencies. What does this imply for consumers and the future of mobile connectivity? Let’s explore.
As the world navigates towards an AI-integrated future, the call for reliable connectivity has amplified. The UK’s telecom market, a beacon of global standing, is pivoting towards this demand. Its thrust for seamless connectivity is stimulated by the push for efficient network management and shared infrastructure. Spearheading this transformation is the UK’s transition to fibre optics, aided by the strategic decision to sunset the Public Switched Telephone Network by 2025.
Google has unveiled new regulations requiring political advertisers to conspicuously disclose their use of AI in campaign ads, effective this November. These rules apply to any political advertisements featuring “synthetic content” depicting realistic-looking individuals or events generated by AI. This move comes in response to the rising prevalence of digitally manipulated political ads. Google insists that these AI-enhanced ads must include a clear and noticeable disclaimer.
