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Global business communications provider Mitel has teamed up with the top Pan-Arab MSP Kalaam Telecom Group to offer managed services to businesses and governments in the Saudi, Bahrain, and Kuwait areas. Under the arrangement, Kalaam will be able to leverage Mitel’s UCC and Contact Center technology to offer highly secure services on-premise, through a private or public cloud. Under this partnership, consumers and resellers will have more flexibility and options between cloud-based monthly subscription services and on-premises solutions. Clients that choose monthly subscription services will have access to a simple pay-as-you-go strategy and a comprehensive technological stack without having to make significant upfront investments. The demand for cloud communications has increased significantly as a result of the pandemic, according to Feras Zeidan, Country Sales Director for META at Mitel. As a result, businesses can now benefit from their top-notch UCC and contact center solutions in a way that…

News Roundup

A quick roundup of the news in Telecoms | Week #2

By Aiste Kryzanovske January 13, 2023

France invests €750 million in 6G R&D For research and development projects in advanced network generations such as 5G and 6G, France has announced a €750m grant program. In order to produce sovereign solutions, especially with the pandemic and global trade disputes, the country is focusing on virtualization, open interfaces for access networks, edge computing, security, and AI and machine learning integration. The scheme is part of Macron’s France 2030 strategy. It is a €30 billion plan aimed at modernizing the economy and positioning France as a world leader in future network technologies. Read more at: https://tinyurl.com/4jr922dn T-Mobile in talks to acquire MVNO Mint Mobile T-Mobile is apparently in discussions to buy Mint Mobile, a pre-paid mobile virtual network operator (MVNO) backed by Ryan Reynolds. Mint Mobile has grown in popularity since its launch as Mint SIM in 2015. It has been touted as a cheaper alternative to major mobile…

Telecom News

Callroute and Coolwave to automate cloud communications for UCaaS platforms

By Aiste Kryzanovske October 13, 2022

In order to streamline the deployment of cloud telephony services across UCaaS and CCaaS platforms, Callroute, a supplier of cloud voice solutions, has teamed up with Coolwave Communications, a global provider of voice and messaging solutions. Through this collaboration, partners and clients will gain access to secure and excellent voice quality with regionalized points of presence when using Coolwave’s cloud-based, self-service and white-label Cool Operator platform, which streamlines international telephony. Also, end users may use Callroute’s Bring Your Own Carrier (BYOC) feature to quickly connect Coolwave’s worldwide SIP network to UCaaS services like Microsoft Teams. This new agreement also benefits Callroute’s existing partners, opening up previously restricted markets and prospects. Partners will be able to capitalize on this collaboration by providing a quick and easy go-to-market solution, allowing these industry participants to attract new business. Voxnube, a global provider of distributor voice services and solutions to Callroute…

Telecom News

Sangoma has sold its one millionth desk phone

By Aiste Kryzanovske September 20, 2022

Sangoma Technologies Corporation, a supplier of cost-effective Communications as a Service (CaaS) solutions for companies of all sizes, has announced the sale and shipment of the one millionth IP desk phone to Jenne Inc., a long-time Sangoma partner. “We’ve had a long and very successful relationship with Sangoma. And part of that, is the excellence of their ‘all built in-house’ UCaaS solution, which includes tightly integrated desk phones designed for their UC environment. Desk phones continue to be an important part of the overall UC solution set, especially to brick-and-mortar businesses. The achievement of delivering one million phones to the marketplace is impressive and will continue to be a big part of Jenne’s overall success, whether that is in delivering cloud-based or on-premises solutions,” said Dean Jenne, president of sales, Jenne Inc. Sangoma’s IP desk phones are part of an integrated cloud communications solution created and manufactured by…

News Roundup

A quick roundup of the news in Telecoms | Week #23

By Aiste Kryzanovske June 10, 2022

Ofcom has a plan for phone boxes Under new guidelines published by the UK communications regulator, Ofcom, stronger security for public call boxes went into effect. The new guidelines update from Ofcom’s aims to guarantee that strategically located phone boxes are not removed and that they are modified to provide extra services. As a result, phone boxes will be protected against removal if they are still needed by a local community. Millions of UK residents continue to rely on older technologies such as landlines and payphones for connectivity. Read more at: https://tinyurl.com/mryanv67 TIM to cut 1,200 jobs to minimize costs TIM has reportedly secured an agreement with labor unions that will allow the company to cut up to 1,200 positions, allowing TIM to save significantly on domestic personnel expenses. Cuts will be implemented through a voluntary early retirement program, which will be the first step in the Italian incumbent’s larger…

VoIP Solutions

Modernizing business communications with cloud solutions by ORENCloud

By Aiste Kryzanovske May 30, 2022

ORENcloud is a cloud communications company, with a mission to revolutionize communication solutions by assisting businesses gear towards digitization in adopting cloud communications to achieve agility, resilience and modernization. Organizations may benefit from ORENcloud’s hosted unified communications for a variety of reasons, including mobility, accessibility, flexibility, management and affordability. Hosted IPPBX, Contact Center, Ticketing, Helpdesk solution, Microsoft Teams PSTN Integrations, Unified Chat and Chatbots, as well as SIP trunking services are among the telecom’s solutions that help boost corporate efficiency and promote customer-business interactions over multiple channels. The VaaS (Voice-as-a-Service) and CCaaS (Call Center-as-a-Service) solution, enables consumers to acquire a complete set of enterprise-grade communications solutions in a single, easy-to-use package. ORENcloud SIP trunking offers high-quality, multi-codec and multi-connection services, with terminations handled by Tier-1 Local Malaysian as well as international telecoms with virtually unlimited channels. ORENcloud collaborates with these international partners to offer a variety of global…

News Roundup

A quick roundup of the news in Telecoms | Week #16

By Aiste Kryzanovske April 22, 2022

Nokia to deliver additional networking scale and capacity to Microsoft Nokia’s 7250 IXR chassis-based interconnect routers have been selected to serve high-density 400GE applications in Microsoft’s tier-2 network architecture. Nokia will also provide fixed-form-factor platforms for Microsoft’s alternative network applications. The agreement strengthens the two companies’’ long-standing partnership, which has focused on bringing massively scalable, flexible and highly robust networking to the data center. The firms previously collaborated as part of the open-source SONiC effort to develop chassis-based solutions tailored to the needs of high-capacity data centers. Read more at: https://tinyurl.com/bdck5wuw NICE partners with Deutsche Telekom Global Business NICE has partnered with Deutsche Telekom Global Business, a subsidiary of Deutsche Telekom that provides telecommunications and connectivity solutions to organizations across all verticals, including the public sector. As part of this agreement, Deutsche Telekom Global Business will use the NICE CXone CCaaS platform and associated apps in various communications initiatives that…

Telecom News

S-NET Communications and Versa Networks to offer SASE solutions to enterprises

By Aiste Kryzanovske April 19, 2022

S-NET Communications, a provider of cloud-based business communications and networking solutions, and Versa Networks, a supplier of secure access service edge (SASE), have decided to expand their partnership to include Versa SASE as part of S-NET’s managed networking service portfolio, allowing the company to accommodate the secure communications and networking needs of its increasing amount of multi-location enterprise customers. S-NET can now provide an extensive communications and networking solution to its clients by adding Versa SASE to its portfolio of Secure SD-WAN, Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Managed IT services. This allows S-NET to expand its share of the market among multi-location organizations. S-NET Communications is recognized for providing customers with cutting-edge cloud communications and networking solutions that help them develop their businesses faster, as well as committed, individualized customer support that helps them get the most out of their…

Telecom News

Voiceworks and i4IP are now Enreach

By Aiste Kryzanovske April 12, 2022

Enreach, the UCaaS and CCaaS company supported by the independent investment firm Waterland Private Equity, has rebranded Voiceworks and i4IP, two Dutch indirect cloud communications and IT startups, under one name – Enreach. The new branding strengthens Enreach’s market position in the Netherlands and across Europe, and marks a significant step forward in the group’s integration efforts. Voiceworks and i4IP will continue to deliver future-proof, white label cloud communications and IT solutions under the Enreach brand. DSD, CloudLand and Eazit, all Dutch Enreach enterprises, are now labeled as “part of Enreach.” These name changes will serve to increase Enreach’s brand awareness and reputation in the Netherlands and throughout Europe, as well as aid in the integration of the companies. The rebranding of Enreach provides their partners with benefits and prospects for scaling up and receiving support for prospective worldwide aspirations. Enreach’s large footprint in Europe makes it easier…

News Roundup

A quick roundup of the news in Telecoms | Week #7

By Aiste Kryzanovske February 18, 2022

Verizon drives towards its goal of net zero carbon emissions Verizon has used the proceeds from its most recent $1 billion green bond to sign a number of renewable energy purchase agreements (REPAs) in an effort to make its operations more ecologically friendly. These REPAs encompass around 910 megawatts of new renewable energy producing capacity throughout seven states in the USA, with wind turbines accounting for around 51% and solar panels for the remaining 49%. By 2025, the operator claims it will have sourced or generated renewable energy equal to 50% of its annual electricity use. Read more at: https://tinyurl.com/4fzb629n Broadvoice to officially launch GoContact BPO offering At the Call & Contact Center Expo US, Broadvoice, a supplier of hosted voice, unified communications (UC) and SIP Trunking services for businesses, will demonstrate its new contact center solution for the business process outsourcing (BPO) sector. This new offering is the result…