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Singapore’s leading telecommunications company, Singtel, has launched their cutting-edge network automation platform called Liquid Infrastructure. The platform is designed to help enterprises configure their networks, bringing deployment control and agility to the next level. Singtel presents Liquid Infrastructure as the ideal solution to ease the digital transformation process for companies, and at the same time helping to manage their network resources, saving time and money. “With Liquid Infrastructure, Singtel revolutionises the way network services are delivered to enterprises. We have integrated software-based network services to this platform to provide a versatile, robust and scalable solution that delivers critical network services where and when they are needed. By having the control of connectivity in the hands of our customers, we facilitate their transformation to the digital era through a superior and more agile network deployment and management experience,” said the Vice President of Global Products at Singtel’s Group Enterprise,…

Grand X, a subsidiary of the leading South Korean mobile operator Kakao, has unveiled the test version of their blockchain platform called Klaytn. At the moment, the testnet version of this service-centered blockchain platform has only been offered to 10 partners of Kakako, along with a publicly available whitepaper to outline the network potential and capabilities. If all goes well, the mainnet version of the network is expected to be launched in the first quarter of 2019. According to the information in Klaytn’s whitepaper, this network focuses on a seamless user experience for all parties, including developers and end users. “The popularization of blockchain requires providing a practical blockchain service for mass adoption thereby validating the value and utility of blockchain technology. To achieve this, Ground X has designed Klaytn that can provide an easy and friendly environment for end users, service providers and developers all at…

The Lithuanian mobile operator BITĖ has launched a new Smart call management service oriented towards its business customers, delivering full PBX services to mobile users. While cloud-based PBX services are now generic, BITĖ’s Smart call management service has fulfilled their specific and innovative requirement that the solution must be delivered over the standard mobile voice network, and should not require data services or the use of an app on the mobile device. The result is a seamless, simple-to-use, fully featured and high availability business voice service, accessible from any mobile device and being operating system agnostic. The solution architecture enables instant deployment of phone system extensions without any action required by the end users (business employees), eliminating the time and effort required by the business IT department and BITĖ’s customer service to configure, manage and support the service. “Phone calls constitute an essential and integral component of all…

“This call may be monitored and recorded for record-keeping, training and quality-assurance purposes,” is a message that probably all of us have heard before when calling a contact center. But once an agent answers the phone, we immediately forget that we are being recorded, after all, we will most likely never hear that call recording. For the Contact Center, on the other hand, that recording is extremely useful. It allows business to collect and analyze a set of data that enables them to improve and optimize their service. However, there is much more to call recording than the eyes can meet. Steve Kaiser, Co-founder and CEO of OrecX Open Source Recording, shows us that it is not only a great feature available thanks to Business VoIP and the Cloud, but a powerful tool to boost your business. Why do businesses use call recording? Businesses are aware that nowadays customer experience…

Deutsche Telekom, the German telecommunications giant, is ramping up its international wholesale services with a focus on the emerging API (Application Programming Interface) ecosystem. The company’s Global Carrier division has introduced a suite of services known as Global Carrier Digital Services, providing wholesale customers with access to a range of APIs to enhance their own offerings.

In a significant move to bolster its presence in Europe, Amazon Web Services (AWS) has announced a substantial investment of €7.8 billion into the AWS European Sovereign Cloud project, extending through 2040. This initiative, unveiled last October, aims to establish an autonomous cloud infrastructure within the European Union (EU), operated independently to ensure data sovereignty for European customers.

In line with its commitment to delivering global connectivity, DIDWW has expanded its SIP trunking services to include local call termination in North Macedonia, Malaysia, and Kenya. As a leading provider of premium quality two-way VoIP and SMS communications, DIDWW strategically enhances its coverage to offer robust telco solutions for businesses around the world.

South Korean telecommunications giant SK Telecom has secured approval from the International Telecommunication Union’s Telecommunication Standardization Sector (ITU-T) for its proposal to standardize technology for AI data centers. This development marks a significant step forward in establishing international norms for AI-related technologies in data centers.