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GoTo Connect
Telecom News

GoTo Connect now equipped with IT helpdesk functionality

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GoTo, a platform for Unified Communications as a Service (UCaaS) and enterprise IT support, has announced the availability of IT helpdesk capability within GoTo Connect. End users may now submit a ticket from within the GoTo app, enhancing GoTo’s proficiency in IT support and administration and offering a consolidated view geared to help IT managers speed up response time.    Bringing flagship GoTo Resolve capability into GoTo Connect is one of many ways the firm has united its portfolio to maintain its dominance as the only vendor merging communications and IT support in one application.   In addition to putting key support functions inside GoTo Connect, GoTo has made it easier than ever for IT managers to combine their most important support and communication needs with a new GoTo Essentials bundle offering. Since GoTo is the only supplier that includes phones, meetings, messaging, and helpdesk ticketing in one application, customers…

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FC Bayern
Telecom News

Deutsche Telekom and FC Bayern extend it’s over 20 year-long partnership

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The excellent 20-year collaboration between FC Bayern and Deutsche Telekom (DT) has been extended to 2027. The two partners will keep delighting German record champions’ supporters with cutting-edge services and deals.   Although no specifics were provided, the German duo said that the agreement would increase the appeal of the telecom operator’s brand and foster technical advancement in the game.   With this relationship, DT hopes to keep fans interested in its products and services while also gaining access to unique material that it would presumably show on its FC Bayern.tv channel on MagentaTV subscription platforms. The telecoms corporation has been the primary sponsor of the Allianz Arena since 2002, appearing on jerseys and advertising boards among other things. The concurrent development of both brands into major global players has been accompanied by a number of collaborative projects and innovations.   Oliver Kahn, FC Bayern CEO, commented: “We’re very happy…

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Softswitch and Billing
Telecom News

Telinta taps Hurricane Electric to provide global connectivity for Telinta’s hosted Softswitch and Billing platform

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Telinta, a global leader in cloud-based softswitch solutions for VoIP service providers, and Hurricane Electric, the world’s largest IPv6-native Internet backbone, announced today that Telinta is adding Hurricane Electric’s IP network to connect its cloud-based TeliCoreTM Softswitch and Billing platform, providing world-class connectivity to Internet Telephony Service Providers (ITSPs). The collaboration is significant and brings together Telinta’s TeliCore platform, the largest hosted softswitch of its type anywhere in the world, with Hurricane Electric’s global IPv6 network, the largest IPv6 backbone in the world. As part of Telinta’s redundant connectivity with multiple Tier-1 carriers, Hurricane Electric will enhance Telinta’s global reach in providing hosted solutions to customers worldwide.  This includes white label solutions for popular VoIP and UCaaS services such as Hosted PBX, SIP Trunks, VoIP calling from brandable Mobile and Desktop softphones, WebRTC, and more. “By leveraging our rich global network, Telinta can further serve the needs of VoIP providers,” said…

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Week #32
News Roundup

A quick roundup of the news in Telecoms | Week #32

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CMA probes ViaSat acquisition of Inmarsat The Competition and Markets Authority (CMA) of the UK has said that it is starting its own investigation into ViaSat’s acquisition of Inmarsat. The two operators had initially expressed their expectations that the transaction would conclude in the middle of 2022, with input from different regulatory organizations. By October 5, the CMA is anticipated to decide if a thorough probe into this transaction is necessary. The merged corporation will initially operate a fleet of 19 satellites in various orbits and spectrum regions, with ten more in the works. Read more at: https://tinyurl.com/y8zcwwtz FCC stops subsidies for SpaceX Starlink The FCC has refused to approve the Starlink proposal, stating that it was uncertain if the technology could reach the advertised speeds in its current state. The regulator highlighted that Ookla’s most recent projections indicated a reduction in the speeds Starlink may offer in 2022. According…

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Türk Telekom
Telecom News

Türk Telekom and Korea Telecom enter a strategic agreement

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A strategic relationship between Türk Telekom and Korea Telecom (KT) was launched on Sunday. This initiative will promote cooperation in the areas of media content, private fifth-generation network construction, and collaborative investment in startups. The cementing of this agreement is a conclusion to the two businesses’ nonbinding memorandum of understanding for collaboration inked at the Mobile World Congress in March.   The new agreement, according to KT, would increase consumers’ access to Korean media content offered by KT through Türk Telekom’s internet protocol television and streaming services. Depending on how Turkish viewers react, the agreement also suggests possibilities for expanded bilateral media content sharing and collaborative efforts to produce new media content.   Furthermore, KT has promised to share its private wireless network technology with Türk Telekom in order to establish an enterprise network by 2023. The private network architecture is anticipated to provide business and government clients with wireless…

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PRAGMA
Telecom News

Pragma upgrades its iPECS cloud UCaaS platform

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Pragma has announced enhancements to its iPECS Cloud 5.0 UCaaS platform, which will broaden the product offering for channel partners. The iPECS Cloud platform upgrade adds a number of new capabilities to iPECS ONE and iPECS, Analytics and iPECS Cloud.   iPECS Cloud 5.0 includes enhancements to the iPECS ONE collaboration service as well as connectivity with Microsoft Productivity tools. Device integration for Android and iOS mobile users, as well as call recording and compliance tools have been added to iPECS ONE to improve the user experience and provide administrators and compliance teams with added confidence in controlling their voice interactions.   Pragma claims that the most recent version satisfies their shared commitment to enhancing customer experience with Ericsson-LG. Pragma continues to provide UCaaS tools and features through its alliance with Ericsson-LG, assisting their fast-growing reseller channel in dominating the industry.   IPECS Analytics is the offering’s focal point for…

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TalkTalk
Telecom News

TalkTalk enters agreement to buy SSE Phone & Broadband

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After reaching a deal last week, TalkTalk is prepared to purchase SSE Phone & Broadband. All existing SSE customers and the company’s staff will switch to TalkTalk in the upcoming months after the purchase has been finalized.   This sale will allow Ovo Energy to concentrate on its core energy business, which the company acknowledges is a difficult position right now. For TalkTalk, the focus is on gaining economies of scale.   The services delivered to customers won’t change right away, according to OVO, and TalkTalk confirmed that this is also true for the terms and conditions that apply to those customers until their current contract expires.   These developments have come in the wake of rumors that Virgin Media O2 is considering acquiring TalkTalk, which was returned to private ownership under Tosca IOM in a £1.1 billion transaction late last year. According to reports, the firm might be valued…

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technology addiction

Is addiction to technology something we should worry about?

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The advent of the Internet, as well as the widespread usage of smartphones, tablets and personal computers, has made it harder to have a healthy relationship with technology. Could you turn off your phone and not use the Internet for 24 hours if you wanted to? How about 48 hours or even a week? The answer to this question is frequently a resounding “no”, and we all understand why this is the case. Technology is becoming more pervasive and indispensable in both our professional and personal lives. Staying connected on social media, taking part in video conferences at work, and replying to emails may all contribute to a “always on” mindset. We may feel as though we are losing out on important information if we are not constantly connected to technology. However, research suggests that excessive use of the Internet and internet-enabled gadgets can lead to a technological addiction, which…

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Week #31
News Roundup

A quick roundup of the news in Telecoms | Week #31

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Telstra to decommission over 160 5G sites More than 160 5G mobile infrastructure facilities will be shut down by Telstra. The local competition authority expressed worries that the installations were set up to obstruct and stop Optus, a competitor carrier, from deploying 5G services. Months after The Australian Financial Review revealed that Optus had complained to the Australian Competition and Consumer Commission (ACCC) about the sites, Telstra has accepted an enforceable promise to deregister them. Using the mostly untapped 900 MHz range, Telstra is said to have registered 315 new sites in January, mainly in major cities and rural regions. Read more at: https://tinyurl.com/2pnvk38t KDDI to compensate consumers for network outages A month ago, KDDI had its worst network outage ever, rendering voice and internet services unavailable to millions of Japanese consumers for nearly the entire weekend. KDDI statistics show that the outage prevented more than 7.65 million users from…

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Singtel
Telecom News

Singtel invests $100M to boost Innov8

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Singtel has announced an additional US$100 million investment in Singtel Innov8, its corporate venture arm, in order to cultivate businesses with technology matched with the telco’s own priorities. The funds will also diversify their investments across regional and global markets.   The most recent cash infusion brings the Singapore carrier’s total investment in Innov8, which was founded in 2010, to $350 million. According to a statement released by Singtel on Tuesday, the VC arm has since invested in more than 95 companies, and has enjoyed 35 exits, four of which were unicorns.   Innov8 made investments in companies that match the group’s commercial interests, which include 5G, artificial intelligence (AI), sustainability, cybersecurity, the digital economy, and other cutting-edge technologies. The company uses an evergreen fund model of operation, reinvesting profits from portfolio sales into new assets. With this additional funding, Innov8 will diversify its investment portfolio even more, adding ventures…

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