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News Roundup

A quick roundup of the news in Telecoms | Week #28

By Aiste Kryzanovske July 15, 2022

Startup Nothing debuts with its first smartphone Phone 1 Nothing’s first phone, the Nothing Phone 1, was finally launched this week. The Nothing Phone 1 is one of the most intriguing newcomers to the smartphone market in recent years. Carl Pei, a former OnePlus co-founder, established the startup less than two years ago. The company has showcased several of the Phone 1’s most important features in the weeks building up to the launch event, including the inclusion of a Qualcomm Snapdragon 778G Plus CPU and the Android-based Nothing OS software. Read more at: https://tinyurl.com/yc2bmksu Nokia will lead German 6G project Nokia has announced that it will lead 6G-ANNA, a German government-funded 6G lighthouse project, that began on July 1, 2022. Nokia will lead and drive 6G research and standardization in collaboration with the 29 partners, including industry members, subject matter experts, start-ups, research organizations, and universities in Germany. The project…

VoIP Fundamentals

Top 10 VoIP providers in 2022

By Aiste Kryzanovske July 11, 2022

If you ask anyone who is familiar with VoIP systems, they’d probably tell you that choosing the right service provider can indeed be a difficult task. The VoIP market includes numerous service providers, each of them claiming to be the best. It’s easy to get frustrated with the selection process when seeking a service provider, and it’s challenging to compare features, benefits and customer support quality on offer. Therefore, we’ve done the legwork, and all you have to do is read our findings. So, there you have it – our top 10 picks for the best VoIP systems in 2022. RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized…

News Roundup

A quick roundup of the news in Telecoms | Week #26

By Vilija Simkiene July 1, 2022

UK telecoms sector agrees to help customers in need The UK government and operators have approved a new deal to help customers who are struggling to pay their broadband and mobile bills. Andrew Glover, chair of the Internet Service Providers’ Association (ISPA), stated, “The telecoms sector knows that people are facing real challenges with the cost-of-living crisis. Our members are determined to do what they can to help their customers through this period and, together with the government, we will work to raise greater awareness of the support available.” Among other measures, telcos have agreed to allow vulnerable customers to switch to cheaper tariffs without charge or penalty, or adjust their plans to make payments more manageable. Read more at https://tinyurl.com/msjxsp2f Sinch achieves HIPAA compliance for its voice, fax and UCaaS services Sinch has announced that it has successfully achieved third-party validation of its compliance with the Health Insurance Portability…

Telecom News

Telinta and DIDWW team up to deliver a white label hosted PBX solution for VoIP service providers

By Aiste Kryzanovske June 28, 2022

Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, and DIDWW, a leading provider of premium quality VoIP communications and two-way SIP trunking services, today announced an integrated solution for Hosted PBX. phone.systemsTM is a fully-featured, cloud-based virtual PBX solution from DIDWW, integrated with Telinta’s softswitch and billing platform. The solution is specifically designed to interconnect with any service provider for VoIP Origination and Termination, and requires no special hardware to purchase and maintain. The white label solution includes: An intuitive drag-and-drop user interface, where configurations are instantly activated as they are graphically assembled. Highly scalable options to meet the needs of any size business customer, from simple home-based businesses to complex multi-location enterprises. Popular PBX features such as Call Queuing, Ring Groups, IVR, Voicemail, Conference Calling, Call Recording, Fax via G711u and T.38 codecs, Attended and Unattended Call Transfers, and…

News Roundup

A quick roundup of the news in Telecoms | Week #25

By Vilija Simkiene June 23, 2022

Vodafone signs a multi-year agreement with Oracle Vodafone and Oracle have announced an agreement to modernize their European IT infrastructure and accelerate its transition to the cloud. The companies will migrate a broad range of systems to dedicated, fully managed regions of Oracle Cloud Infrastructure (OCI) that will be deployed in Vodafone’s main data centers that are managing its European IT and network operations. According to Scott Petty, Chief Digital & IT Officer, Vodafone, the flexibility offered by OCI enables the company to build a robust cloud platform in their data centers. This advancement will also provide the operational agility and scalability required to support the growth and diversification of the Vodafone business. Read more at https://tinyurl.com/ye27dmsv Telinta taps DIDWW to deliver a white label hosted PBX solution Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, has announced a collaboration with DIDWW,…

Telecom News

Dialpad launches a predictive engine dubbed Ai CSAT

By Aiste Kryzanovske June 9, 2022

Dialpad has launched Ai CSAT, a technology that evaluates each and every contact center interaction and forecasts customer satisfaction (CSAT) in real time. Dialpad’s Ai CSAT solution seeks to assist businesses in their desire to move away from post-call surveys, which can generate customer weariness and are sometimes seen as relationship deterrents. As a major component of the Dialpad TrueCaaS platform, Ai CSAT will enable insight into 100% of conversations and evaluate each client call. Organizations will be able to gain actionable data using AI and the customer satisfaction (CSAT) score, resulting in a superior customer experience. The purpose of AI CSAT is to enable a customer-centric strategy in which businesses may compile a comprehensive image of their consumers without bothering those customers with human feedback or surveys. This strategy will improve customer service by providing an accurate average CSAT score for each client and decreasing uncertainty and…

Telecom News

Nokia, DOCOMO, Fujitsu, NEC and NTT to conduct 6G experimental trials

By Aiste Kryzanovske June 7, 2022

Nokia, DOCOMO, Fujitsu, NEC, and NTT have established a collaboration to design and develop critical 6G technologies. In proof-of-concept (POC) experiments, next-generation mobile technologies will be focused on the sub-terahertz band and AI-enabled interfaces. The partnership will concentrate on two proof-of-concepts for upcoming 6G technologies: an AI native air interface and sub-THz radio access. These seek to prove that an AI-based 6G air interface outperforms a traditional air interface in terms of performance, and that high-data-rate beamformed access can be obtained in a high frequency band at 140 GHz. Nokia thinks that 6G will not only improve on existing technologies and systems, but will also expand and revolutionize the capabilities of a network. It will bring together the human, physical, and computer realms in order to unleash the full human potential. Nokia has identified six important technologies that will be critical components of future 6G networks in order…

News Roundup

A quick roundup of the news in Telecoms | Week #21

By Aiste Kryzanovske May 27, 2022

As sanctions bite, Russia’s MTS begins to discount cell phones MTS, Russia’s largest operator, reported a 76.2 % year-on-year drop in Q1 net profit, blaming the results largely on rising interest rates caused by Western sanctions. Russia boosted local interest rates to 20% in the early days of the conflict before lowering them twice, leaving rates around 14% today. MTS has resorted to selling used and discounted smartphones, and is planning to sell its tower assets, in keeping with the current trend of monetizing passive assets located throughout Europe and beyond. Read more at: https://tinyurl.com/c65t43kb Verizon warns of record rise in ransomware According to Verizon Business, the number of ransomware attacks on enterprises has increased by 13% year-on-year, resulting in a rise exceeding that of the previous five years combined. Ransomware was involved in some manner in one-quarter of the cases investigated, with desktop-sharing software and email being the two…

News Roundup

A quick roundup of the news in Telecoms | Week #20

By Aiste Kryzanovske May 20, 2022

Orange expands its phone recycling program Orange, a French telecommunications company, is extending its “Re” program, which offers phone recycling, refurbishing, repairs and returns. Customers may drop off phones that are no longer in use at the store, and Orange says any income earned from recycling these old devices will be donated to the Emmaüs International network. The telecom company has stated that the initiative would be expanded to the rest of its European areas, which include Moldova, Slovakia, Romania and Spain. Read more at: https://tinyurl.com/yckkrmss Exoprise launches new monitoring solution for collaboration apps Exoprise, a Digital Experience Monitoring (DEM) service provider, has introduced the latest version of its Service Watch Desktop (SWD) platform. This product helps IT teams to successfully identify problems and forecast performance deterioration when using enterprise collaboration platforms like Microsoft Teams, Zoom, WebEx and Google Meet. Businesses may drastically reduce MTTR and total troubleshooting time by…

News Roundup

A quick roundup of the news in Telecoms | Week #19

By Aiste Kryzanovske May 13, 2022

RingPlan making phone automation possible With the addition of business automation to its range of services, RingPlan, a Southern California VoIP provider, is transforming the way people use their phones. VoIP phone services, video conferencing, business text messaging, and digital fax services are all part of the RingPlan platform. The newly-introduced RingPlan Sidecar is a user-configurable library of functions that may be used to construct unique automation sequences. Users may create up to 48 unique sequences that they can call up at any moment to execute a range of time-saving activities. Read more at: https://tinyurl.com/2ztxhz9d DT partners SKT to bring metaverse to Germany SK Telecom (SKT) and Deutsche Telekom (DT) have formed a collaboration to provide Ifland, South Korea’s metaverse platform, to German users. The partnership will see the two conduct a live platform trial by the end of the year. According to reports, the test will feature the building…