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Telecom News

Microsoft launches Azure Communications Services

By Aiste Kryzanovske September 24, 2020

Microsoft is expanding in the communications market with the introduction of their Azure Communication Services. This new service is a fully managed communication platform for integrating calls, chats and SMS into business organizations and their applications. Azure Communication Services allows users to develop new communication solutions or integrate them into existing applications, avoiding high costs, complexity, or time wastage. Voice and video calling, as well as chat services will be available immediately, while SMS and phone numbers will be released in October. Over the past few years, Microsoft has gained a wealth of experience in this area, thanks to the large success of their Teams service. Azure Communication Services also uses the same secure platform that runs Microsoft Teams and is built natively on Azure. Scott Van Vliet, corporate vice president for Intelligent Communication at the company, commented: “Azure Communication Services is built natively on top of…

Telecom News

Microsoft introduces Business Voice phone systems in Canada and the UK

By Vilija Simkiene November 7, 2019

Microsoft has announced the launch of a new phone system for business customers, Microsoft 365 Business Voice, which is now available in Canada and the UK. This phone system combines calling, chats, meetings, calendar and e-mail functions. The solution also deploys Microsoft artificial intelligence (AI) technology to automatically transcribe voicemail, translate chat messages, and add captions to meetings in real time. According to the announcement, Microsoft 365 Business Voice is a cloud-based system that has been designed as a complete cooperation package for enterprises with up to 300 users. The phone system integrates with Office 365 and uses Microsoft Teams in order to function across computers, desk phones and smartphones, allowing customers to make calls from anywhere. “Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,” Microsoft stated in a blog post. “That’s why we built Microsoft 365 Business Voice, a…

AI

Zoom’s ZoomMate – Revolutionizing Enterprise AI Integration and Action

By Gintare Jakonia June 2, 2026

Zoom introduces ZoomMate, an AI-powered work surface revolutionizing VoIP communications. Seamlessly integrating enterprise search, automation, and AI content creation, ZoomMate enhances business meetings with platforms like Microsoft Teams. This strategic move positions Zoom uniquely amid VoIP competitors, emphasizing decision-centric meeting insights over traditional document-driven approaches.

Gadgets

Jabra Unveils Sleek PanaCast U30 Video Bar for BYOD Spaces

By Gintare Jakonia May 20, 2026

Jabra’s PanaCast U30 is revolutionizing small meeting spaces with its cutting-edge USB video bar designed for flawless BYOD video collaboration. Designed for rooms up to six people, this plug-and-play solution ensures seamless integration with platforms like Microsoft Teams or Zoom. Featuring a 120-degree wide-angle view, Intelligent Zoom, and six integrated microphones, the PanaCast U30 transforms compact areas into powerful, efficient meeting zones, perfect for businesses aiming to optimize hybrid work models.

AI

Crestron’s AI-Driven Solutions Revolutionize Meeting Room Collaboration

By Gintare Jakonia May 1, 2026

Enhancing enterprise collaboration with advanced technology is crucial. Crestron’s initiatives outline a blueprint to transform meeting rooms into AI-enabled collaboration hubs. With Collab Compute solutions, Crestron integrates powerful processing to handle AI tasks, ensuring seamless VoIP communication and elevating platforms like Microsoft Teams and Zoom. This approach redefines modern meeting spaces.

UCaaS

CallTower Advances Enterprise Communication with eSIM and Security Upgrades

By Gintare Jakonia April 13, 2026

CallTower introduces innovative VoIP solutions, enhancing enterprise mobility and security. By partnering with Microsoft Teams and Webex, CallTower offers complimentary eSIM access, eliminating physical SIM cards for seamless VoIP communication. Their advanced spam blocking, powered by Mutare, utilizes real-time intelligence to safeguard VoIP interactions, ensuring secure, interruption-free communication in today’s digital landscape.

UCaaS

UniVoIP Partners with BridgePointe to Transform VoIP Solutions

By Gintare Jakonia April 9, 2026

UniVoIP has partnered with BridgePointe Technologies to revolutionize voice call management through Microsoft Teams. This collaboration streamlines enterprise communications by ditching complex legacy systems in favor of cloud communications. By integrating UniVoIP’s native architecture, businesses can achieve efficient VoIP solutions, enhancing productivity and reducing costs without third-party complications.

AI

Salesforce’s Slack Transformation Ignites Agentic Enterprise Era

By Gintare Jakonia April 3, 2026

Salesforce is redefining Slack beyond a messaging app into a vital component of the “Agentic Enterprise” with over 30 new features. The revamped Slackbot leverages AI for seamless integrations, boosting productivity by interfacing across ecosystems. By embedding AI in workflows, Salesforce aims to transform business operations, challenging competitors like Microsoft Teams.

Market Trends

Transforming School Communication – Integrate PA with UC Platforms

By Gintare Jakonia March 31, 2026

Schools are revolutionizing communication by integrating PA systems with UC platforms to enhance safety and connectivity, especially for mobile teaching staff. By linking PA systems with VoIP solutions like Microsoft Teams and Zoom, educators ensure seamless announcements and emergency alerts, facilitating two-way communication critical during emergencies regardless of location.

AI

AI Live Translation Transforms Global Unified Communications

By Gintare Jakonia March 19, 2026

In today’s digitally connected world, AI-powered live translation in Unified Communications is transforming interactions, allowing participants to engage seamlessly regardless of language barriers. Platforms like Microsoft Teams, Zoom, and Slack have integrated real-time translation to foster inclusive virtual environments. This advancement revolutionizes communication, enabling quicker responses and meaningful contributions.