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Deutsche Telekom will move 18 million users to the cloud Deutsche Telekom has announced that 18 million of its fixed voice customers will soon have their services moved to a new cloud-based telephony platform. The company currently has a next-generation IP multimedia subsystem (NIMS) deployed in telco’s data centers throughout Germany. The platform promises to deliver services faster and more efficiently by automatically allocating voice capacity on the network as needed. The deployment of cloud telephony is a logical next step in Deutsche Telekom’s all-IP strategy, which the company has been pursuing for years. Read more at: https://tinyurl.com/y3oxa9wq ClearlyIP releases a new mobile softphone Telecommunications company ClearlyIP has released “Clearly Anywhere”, a mobile softphone that provides easy mobile integration into FreePBX-based systems. This application is designed for Android and iOS devices, allowing system administrators to quickly set up, configure, and deploy cross functional software that clients closely incorporate with an…

Work from home: Can the telecoms industry take the strain? Many businesses opt for remote working due to the ongoing coronavirus crisis, and this has led to a dramatic increase in the use of online services. The additional pressure is proving problematic for the telecoms industry in Spain, which has reported a 40 percent increase in data consumption and a 50 percent increase in mobile phone usage. Movistar (Telefonica), Orange, Vodafone, Masmovil, and Euskaltel have issued a joint statement in anticipation of the national lockdown, urging customers to take “intelligent and responsible use of the network and the resources it provides us.” Meanwhile, BT, the UK’s largest telecom provider, said that its network can handle it. Read more at https://tinyurl.com/sm8bms7 Vodafone unveils five-point plan to combat COVID-19 Vodafone has put forward a five-point plan to maintain network services and assist governments across Europe in controlling the outbreak of coronavirus. The five…

Embracing AI-driven predictive maintenance in operations helps minimize downtime and enhance equipment life. Microsoft Teams plays a pivotal role, offering a digital command center that unifies data and facilitates real-time decision-making. This innovative approach optimizes VoIP communications among engineers, ensuring informed choices and transforming industrial efficiency.

The UK’s digital transformation sees fibre broadband access soaring, now reaching over 80% of premises. This leap, aligned with the government’s gigabit broadband goal for 2032, is not just about installation but also about encouraging usage. VoIP services can thrive on this modern infrastructure, offering households competitive choices and innovative options.

BT is making significant strides in cost-saving initiatives, primarily through the strategic deployment of AI across its operations. This adoption is transforming BT’s efficiency, particularly in its BT Consumer division, by automating processes like customer care and marketing. As AI reshapes BT, the focus remains on maintaining service quality amid workforce reductions.

In the evolving landscape of contact center security, BT’s innovative collaboration with Pindrop tackles the surge in voice fraud and deepfake threats head-on. By integrating advanced voice authentication and AI-powered security into their communications network, BT enhances VoIP systems, simultaneously safeguarding enterprises and improving customer trust. As fraudulent tactics become more sophisticated, leveraging technologies like Phoneprinting and behavioral analytics within VoIP solutions becomes essential. The synergy between BT and Pindrop exemplifies how state-of-the-art VoIP security solutions not only protect but also streamline operations in a digital-first era, paving the way for secure, efficient communication channels.

In the ever-evolving landscape of artificial intelligence, S&P Global Ratings highlights a surge in hyperscaler investments despite financial bubble concerns. Companies like Microsoft and Oracle lead the charge, racing for advanced AI capabilities. Interestingly, enterprise IT investments rise as firms aim to boost productivity without expanding their workforce.

Discover how Vodacom’s CEO, Shameel Joosub, is steering the company towards growth by leveraging VoIP innovation and strategic M&A. Emphasizing partnerships in fiber infrastructure and data centers, these efforts promise to enhance regional connectivity. Explore the potential impact of Vodacom’s strategic moves in the rapidly evolving telecommunications industry.

Zoom’s bold announcement to establish a UK data centre by early 2026 represents a significant stride in VoIP innovation. Aimed at meeting local data residency needs and appealing to sectors like healthcare and financial services, this facility strengthens Zoom’s position in offering secure, compliant VoIP services, diversifying from video conferencing to advanced AI-first collaboration solutions.