Dell invests €2 million in Ireland’s Open Telecom Ecosystem Lab, aiming to collaborate with EMEA telecom firms on 5G and 6G innovations, boosting smart manufacturing and digital cities while promoting opportunities in network infrastructure.
Amid global economic transformation, network technologies hold vital importance as businesses prioritize cost-saving cloud computing and greener power consumption. Focusing on enhancing customer experiences impacts the development of the metaverse, enabling smart cities and new monetization opportunities. Connectivity, as a critical component, drives sustainable growth across industries.
South Korea’s Ministry of Science and ICT revokes SK Telecom’s 5G license in the 28 GHz band due to unmet rollout requirements, mirroring the fate of rivals KT Corp and LG U+ last year. This leaves South Korea without high-band 5G, as other countries advance in the mmWave ecosystem.
EQT’s acquisition of a 60% stake in a new company formed to own and operate Wind Tre’s fixed and mobile network assets promises innovation and growth for the Italian telecoms sector. While the deal is still awaiting regulatory approval, it highlights a broader trend in infrastructure monetization and strategic partnerships, paving the way for sustainable market competition.
MTN Considers Axian Telecom Bid MTN is considering a bid from Axian Telecom for its operating units in West Africa, specifically Guinea-Bissau, Guinea-Conakry, and Liberia. The potential deal is aligned with MTN’s ongoing efforts to reshape its portfolio, and the three units collectively account for 6.1 million of MTN’s customers and contributed to 0.7% of EBITDA. MTN’s first quarter financial results reported an 8.6% EBITDA growth and revenues of ZAR52.8 billion ($2.8 billion), a 15.6% YoY increase. With discussions with Axian Telecom still at an early stage, any announcement on a final agreement might not be expected soon. Read the full article. Deutsche Telekom Sees Q1 Success Deutsche Telekom (DT) has raised its earnings guidance for 2023 to around €40.9bn, up from its previous forecast of €40.8bn. This follows strong Q1 results, with the group’s US business T-Mobile US a key driver behind the raised forecast, having recently raised its…
Italian telecom giant TIM’s nine-year Power Purchase Agreement with ERG demonstrates a commitment to eco-friendly energy, sourcing 34% of its energy needs through PPAs, and targeting Net Zero emissions by 2040.
Windstream Enterprise migrates VoIP platform to Microsoft Azure for Operators Windstream Enterprise has switched its VoIP technology to Microsoft’s Azure for Operators clustered Call Feature Server. This enables increased dependability, access to additional communications, and integrated data and voice capabilities for Dynamic IP and Unified Communications clients. Windstream Enterprise is making investments to improve its cloud-based communications services, including this update. The cooperation with Microsoft broadens the company’s Dynamic IP solution, a VoIP platform that supports numerous call pathways and enables clients to exploit their current network infrastructure with flexible bandwidth. To help reduce unforeseen downtime, the system provides numerous layers of redundancy. Read the full article. 22 US telecoms face fines over failure to deliver rural broadband, says FCC The Federal Communications Commission (FCC) of the United States proposed fining 22 telecom companies for failing to deliver on the Rural Digital Opportunity Fund (RDOF), a project targeted at increasing…
Reinvent Telecom, a private-labeled unified communications provider, has announced the introduction of MyCloud Contact Center, its Contact Center-as-a-Service (CCaaS) platform. The cloud-based solution is intended for small and medium-sized enterprises (SMBs), and it will be priced accordingly. The platform will integrate voice, email, and webchat into a single workflow for agents. It will offer interactive voice response, skills-based routing, queue callback, supervisor control, contact center agent client, Salesforce CRM integration, screen pop, real-time wallboards, and historical reporting. Contact center technologies have traditionally targeted large and midmarket organizations, but Reinvent Telecom saw that SMBs also required multichannel contact center solutions to improve their customer experience. MyCloud Contact Center was created to fulfill this demand, allowing Reinvent’s reseller partners to provide enterprise-level contact center features to SMB clients at a low cost. Delivering CCaaS will aid Reinvent Telecom reseller partners in remaining competitive in the market as feature parity in UCaaS platforms…
GoTo introduces over 30 new features GoTo has revealed over 30 new features across its IT management, support, and unified communications solutions. The new features include GoTo Resolve and Zendesk connectivity for remote support sessions and automated session tracking. Also, Rescue and Google Translate integration, GoTo Customer Engagement, and OpenAI’s ChatGPT integration to produce custom content. Other additions include enhanced call statistics, a centralized security dashboard, and customized surveys. The new features are intended to help consumers and IT teams save time and money while boosting productivity, usability, and the customer experience. Read the full article. Virsae and Hammer team up for a 360-degree cloud contact center experience Virsae and Hammer have collaborated to introduce Outside In – Inside Out, a 360-degree consumer and agent experience solution for contact centers. The service delivers a unified view across on-premise, cloud-based, and hybrid infrastructures, allowing network readiness evaluations, customer journey discovery and…
We’ve come a long way since mankind first used smoke signals to communicate, and even farther since cavemen drew pictures on walls. Today, we’re living in a world where we can communicate with anyone, anywhere in the world. Telecommunications has changed dramatically throughout the years. Let’s look at how it grew from its humble origins to what it is now. Rock carvings Petroglyphs are more commonly found than pictographs, and these images were created by carving, engraving or scratching the rock’s surface. Often, these images were important forms of pre-symbol writing and were used in the earliest forms of communication and signage. The oldest art in this particular category is the Bhimbetka Petroglyphs Cupules, in the Auditorium cave situated at Bhimbetka in India, that date back to the Acheulean period, which began between 1.7 million and 1.5 million years ago. Cave paintings Some of the earliest forms of communication are…
