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Telecom News

Meta fined €265m over GDPR breach

By Aiste Kryzanovske November 30, 2022

Meta was fined €265 million by Irish regulators on Monday. This is the company’s latest penalty for violating rigorous European Union data privacy regulations. According to the Data Protection Commission (DPC), Meta Platforms Inc. violated parts of the EU’s General Data Protection Regulation (GDPR), which require technological and organizational measures to secure user data. The authority began looking into press reports that user data for more than 533 million people was discovered to have been leaked online last year. This information was detected on a website for hackers, and includes names, Facebook IDs, phone numbers, residences, birthdates and email addresses of individuals from more than 100 different countries. The DPC investigation discovered that Meta’s Facebook Search, Facebook Messenger Contact Importer and Instagram Contact Importer capabilities did not adhere to GDPR rules between May 25, 2018 and September 19, 2019. According to Meta, the information was “scraped”…

News Roundup

A quick roundup of the news in Telecoms | Week #38

By Aiste Kryzanovske September 23, 2022

T-Mobile gives an AI wildfire detection system access to 5G T-Mobile US, the disaster-focused tech startup Pano AI, and Portland General Electric have collaborated to install a network of 5G-connected cameras near Portland, Oregon. The cameras are linked to an AI detection system that watches for the earliest indications of wildfires so that the emergency services can respond to these possible emergencies more quickly than they would otherwise. Given the horrific wildfires that have ravaged the United States in recent years, systems such as these have the potential to be extremely valuable. Read more at: https://tinyurl.com/yr7xr3ac European telecoms testing holographic calls Together with Matsuko, Telefónica, Orange, Deutsche Telekom and Vodafone are creating a platform that will connect the physical and digital worlds via a mobile connection. The experimental platform takes advantage of 5G connectivity, which has a fast speed, high bandwidth and low latency. The system produces a 2D video…

Telecom News

Movius and Theta Lake announce partnership to scale mobile communications

By Aiste Kryzanovske July 28, 2022

Theta Lake, a provider of contemporary communication compliance and security solutions, and Movius, a provider of work-from-anywhere solutions for mobile voice, text and WhatsApp, have formed a partnership to help heavily regulated industry sectors scale secure and compliant mobile communications effectively and increase productivity levels. The combined solution of Movius and Theta Lake offers sophisticated mobile voice and messaging features, as well as integrated compliance capture, archiving and monitoring, all in a single, non-disruptive system that includes voice and electronic communications. Movius’ MultiLine technology provides a second, dedicated business line to any cellular device, allowing customers to securely divide their professional and personal communications while using a single device. The Movius AI-powered program also connects with major messaging applications such as WhatsApp, WeChat and Microsoft Teams, as well as prominent CRM platforms such as Salesforce. Theta Lake provides a cloud-first solution to facilitate archiving, securit, and compliance…

Expert answers to the most common VoIP questions

By Aiste Kryzanovske April 4, 2022

A growing number of businesses are taking advantage of VoIP technology as a method of improving their telecommunications network. As a consequence of the rapid growth of VoIP technology and the resulting queries, we have compiled a list of the most frequently asked VoIP questions. So, without further ado, let us address them. What is VoIP? To make calls, Voice over Internet Protocol (VoIP) technology uses a broadband Internet connection rather than a traditional telephone line. With VoIP systems, you can use an app to make calls directly from your computer, IP phone or smartphone. This service can be delivered via a cloud system or an on-premises solution. Who was the inventor of VoIP? Many individuals think that the Israeli businessman Alon Cohen invented VoIP technology in 1995 and released it to the public the following year. However, according to sources, an African-American woman named Dr. Marian R. Croak is…

Telecom News

Sinch teams up with Treasure Data on personalized omnichannel touchpoints

By Aiste Kryzanovske March 22, 2022

Treasure Data, an enterprise customer data platform (CDP), and Sinch, a worldwide supplier of cloud communications, have established a strategic alliance to enable more tailored and engaging dialogues with customers across multiple channels. The collaboration aims to meet the demands of businesses who want to connect their consumers more effectively through mobile channels utilizing real-time data. Treasure Data’s smart CDP creates a complete, holistic view of a customer by securely stitching together key data sources that are normally segregated, such as CRM, marketing automation, point-of-sale, and social media. Through the CDP, service agents may gain insight into all aspects of the customer experience, which can then be accessible across numerous communication channels provided by Sinch’s multi-channel communication platform. Email, text, phone calls, and mobile messaging apps like WhatsApp, iMessage, Telegram, and others are included. Rick van Esch, Vice President of SaaS Business at Sinch, commented: “We are seeing…

Telecom News

A quick roundup of the news in Telecoms | Week #28

By Aiste Kryzanovske July 16, 2021

GCI to expand capacity for rural areas GCI, an Alaskan service provider, has signed a $150 million contract with Intelsat to increase the telecommunications service capacity in rural areas. GCI has been providing geosynchronous (GEO) satellite communications for 35 years to supply the state with data, video and voice services. The latest transaction gives GCI continued access to C-band and Ku-band capacities, which are already a part of GCI’s satellite services portfolio, and also provides new access to state-wide Ka-band capacity. Furthermore, Intelsat will provide the multi-satellite solution through a new and improved managed station platform and C- Ku- and Ka-bands networks. Read more at: https://tinyurl.com/w52yht6u South Sudan launches Digitel Network South Sudan has announced the launch of Digitel Network, the country’s first telecommunications company, which was introduced to celebrate 10 years of independence of the country. South Sudan has so far had the services of only two international mobile…

Telecom News

Infobip launches customer engagement platform Moments

By Aiste Kryzanovske September 10, 2020

The international IT and telecommunications company Infobip announced the launch of its new omnichannel customer engagement platform, Moments. Infobip provides a global cloud communications platform that enables companies to create a connected customer experience at all stages of platform usage. The new Moments platform will allow brands to better understand and reach the modern consumer in the digital age. It also promises to provide a sense of human touch to digital communications by supporting personalized messaging and creating smart automated trips through a nationwide omnichannel customer engagement hub. The service is designed to create a sincere connection between people through relevant content obtained from important customer information analysis, including their interests and activities. Moments uses Infobip’s first mobile telecommunications legacy to allow marketers to build long-term relationships through its extensive portfolio of channels, which include WhatsApp, Facebook Messenger, Viber, Line and other chat apps, as well as SMS,…

Telecom News

Over the Top connectivity, private LTE and 5G networks

By Vilija Simkiene July 30, 2020

Contributed by Maor Efrati, CTO at monogoto My generation grew up in the early days of the internet and global connectivity. The only truly global network was the phone network. Any content or other service was provided by a local operator. We saw the internet as a global network but mostly as a way to share and access information. A huge revolution parallel to the WWW was the OTT ‘over the top’. It’s not an information revolution but a brand new business model for a whole new set of companies to become a service provider without a physical connection to the consumer. OTT has revolutionized the way many businesses operate. In the early 2000s, operators and service providers generated most of their income from all kinds of content: TV, Voice, SMS, Ringtones, Stickers, etc. The internet brought a new wave of companies, technically new service providers, companies that…

Telecom News

RingLeader offers free service on its CrowdVoice Americas platform

By Vilija Simkiene May 12, 2020

The US-based RingLeader, Inc., a leading internet phone service provider specializing in SIP trunking communications technology, has extended free subscription to its North American calling services. The company is pledging 25,000 months of free service on its CrowdVoice Americas platform that offers secure mobile social communications in Mexico, Canada and the United States. Amid the COVID-19 pandemic, RingLeader is committed to helping families, small businesses and organizations that need reliable and affordable means to stay connected. The company will provide free messaging and VoIP services to each user, including unlimited inbound international calling and 500 minutes of free outbound calling per month, where services are available. Moreover, new customers will also be allocated a US phone number and an international phone number in Canada or Mexico, ensuring high-quality calls between the CrowdVoice app and landlines. RingLeader’s CEO Neil Darling said, “COVID-19 is severely impacting families around the world…

Telecom News

A quick roundup of the news in Telecoms | Week #11

By Vilija Simkiene March 12, 2020

Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…