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A quick roundup of the news in Telecoms | Week #40

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Microsoft surprises with new foldable Surface Duo phone running Android Microsoft has unveiled a new dual-screen Android smartphone, the Surface Duo. The folding phone features two 5.6-inch displays that can rotate 360 degrees, which allows it to be fully unfolded as a miniature 8.3-inch tablet. The Surface Duo can run two different apps at the same time, and one of the displays can be used as a game controller or keyboard. Microsoft has incorporated elements of Windows 10X, a new operating system meant for hybrid devices. The company said that the Surface Duo will launch in late 2020, in time for the holiday season. Read more at: https://tinyurl.com/y66mjttm Telefonica Deutschland deploys Infinera DRX for 5G network modernisation Telefonica Deutschland has chosen the Infinera DRX Series to upgrade its national mobile transport network. The Infinera DRX Series is a portfolio of disaggregated routers that combines a carrier-class white box portfolio with Infinera…

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Telecom News

Cloud infrastructure services market revenue is soaring, Canalys reports

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According to the most recent report from Canalys Cloud Channels Analysis, the worldwide spending on cloud infrastructure services has increased by more than one third (37.6%) year-on-year, soaring to USD 26.3 billion in the second quarter of 2019. The ranking of the leading cloud service providers remains unchanged, with Amazon Web Services (AWS) dominating at 36.1 percent growth, with revenue of over USD 8.3 billion, and a total market share of 31.5 percent. Microsoft Azure comes second with its sales growing by 63.6 percent to just under USD 5 billion, increasing its marketing share to 18.1 percent. In third place is Google Cloud with a 9.5 percent market share, followed by Alibaba Cloud in the fourth position. In total, cloud infrastructure revenue grew by USD 7.2 billion compared to a year ago, and the current expansion marks “the biggest ever quarterly increase in terms of value, highlighting the continued robust…

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Telecom News

Samsung’s Galaxy Fold – a cutting-edge handset with unfolding issues

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The South Korean tech giant Samsung Electronics has unveiled the full specifications of its upcoming Galaxy Fold, getting ready for its first ever foldable smartphone launch in the global market in the upcoming weeks. The company first displayed the phone during MWC Barcelona 2019, but only inside a glass enclosure at its booth. Now, Samsung has shared an infographic that reveals the full specifications for this foldable handset. The Galaxy Fold features a 4.6-inch cover display and, when unfolded, the device turns into a 7.3-inch Infinity Flex Display-based tablet PC with an aspect ratio of 4.2:3 and pixel density of 399. The smartphone weighs only 263 grams and is 6.9 mm thick when opened and 15-17 mm thick when folded, depending on its position. As stated by the company, the larger screen is designed to offer a new approach to multitasking, with users being able to watch videos and…

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Improving technical support for VoIP providers

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The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

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Telecom News

simPRO sets New Zealand on a direct VoIP line

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Job and project management company simPRO has launched a new VoIP phone solution for trade service businesses in New Zealand. The company believes that the new cost-effective integration will help increase employee productivity, expand service and reduce hardware dependency via the use of web phones. Jonathan Eastgate, simPRO Chief Technology Officer, believes that the VoIP phone integration will be beneficial to trade businesses looking to embrace the industry’s projected digital future. “When using simPRO, the VoIP will draw information to produce caller IDs and maintain call logs which can be viewed in a browser window – all you need is the internet and a headset,” he says. “VoIP provides a flexible, multi-functional solution that couldn’t be simpler to use. Without the need of a traditional telephone handset taking up space on the desk, users can make a call with a push of the mouse or keyboard and connect…

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Top 10 VPN providers

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Not being concerned about your privacy on the Internet is simply a mistake you cannot afford to make. Fortunately, there are plenty of Virtual Private Network services available that can protect you from being hacked and spied upon when using the web. voip.review has previously discussed what a VPN is, and why do you need it, and in this article we have selected the top 10 VPNs from the hundreds that are available to be found online. Here is a list of our handpicked VPNs (in no particular order), with detailed descriptions of their services and specifications. Nord VPN With close to 5,000 optimized servers in 62 countries, Nord VPN claims to provide the fastest VPN connection. Nord VPN includes 2048-bit encryption, support for PPTP, L2TP and OpenVPN protocols, optional dedicated IP addresses, encrypted proxy extensions for Chrome and Firefox browsers, and a strict “no logs” policy. A generous number…

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Telecom News

Anti-eavesdropping solution has been successfully tested in Paris !

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French startup “BlackBoxSecu” located on the Côte d’Azur,  has made the first demo of its secure voice communication system CipherBOX (CBOX) on Orange and Free mobile networks. Commercialization might begin the coming months. As the global threat evolves, listening to voice over the Internet and mobile networks becomes easier, cheaper and more accessible to third parties, private spies and foreign special services. Developed by BlackBoxSecu, the CBOX aims to provide secure high-level voice connectivity that meets individual communication needs on mobile, laptop, tablet or landline phones. The company has been awarded by Innovation Award of Special Forces SOFINS 2017, Trophées de la Sécurité 2017 (Bronze medal) in France and has been selected by Village by Crédit Agricole. Based on a stand-alone box developed during 3 years near Nice, the Cipher BOX encrypts the audio signal directly to the source of the voice (microphone of the user’s headset) as well as…

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VoIP Fundamentals

Top Ten VoIP Apps For Consumers

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Voice over Internet Protocol (VoIP) has been revolutionizing global communications for a while and nowadays it is considered the coolest and smartest way to talk on the phone. As a result, there has been an explosion of VoIP apps, programs and hardware that offer you amazing features. So whether you are a business owner, an online video gamer, or just an ordinary user, you know that VoIP provides you with an easy, low-cost way to communicate with people around the world. But it’s hard to choose the right application for you with so many options available. So to make your life easier, here are the 10 most popular VoIP apps available: Skype Skype was the first VoIP app for end-user, and is still, by far, one of the most popular VoIP apps available, with more than 300 million subscribers. Skype to Skype audio and video calls, group calls, instant messaging…

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Guides & Tips

VoIP Softphones: Comparison Between The Top 5

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Without a doubt, the new generation of VoIP Softphones has revolutionized the industry by allowing real-time, high-quality free calls to be carried out across devices. Furthermore, voice over Internet Protocol (VoIP) has become a vital tool for many businesses and companies. With that in mind, this is an in-depth comparison between some of the most notable VoIP softphones available today. 1. Call.Center Call.center is compatible with various operating systems, call.center is definitely one of the most multifaceted VoIP Softphones available right now. Using a single SIP line across various desktop and mobile devices, this app allows you to seamlessly take VoIP calls no matter where or when. In addition to having a variety of useful functionalities, this app aims at simplifying the configuration, management and secure deployment of your VoIP services. Due to its compatibility with various operating systems and devices, it may be somewhat difficult to install and configure.…

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Advantages of using Softphones
Guides & Tips

Softphones: What are the Advantages of Using them?

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Softphones have become very popular across the world due to its cost-effectiveness, the multiple features offered by the software and the ability of the device to offer unified communications, including voice, video, instant messaging and fixed-mobile convergence. The 6 Benefits of Using Softphones: Cost of softphones Softphones are inexpensive and many products are available free of charge. In addition, softphones allow expensive desk and SIP phones to be replaced, and the cost of maintaining this hardware is no longer a consideration. Any upgrades to the softphone are generally free-of-charge and are easily installed without requiring expensive technical assistance. Save on calls In general, VoIP-to-VoIP calls are completely free. International and long-distance rates are much lower when using a VoIP softphone versus traditional telephony, so those making regular or frequent calls out-of-state or country can effect significant cost savings. Also, traditional landlines require a high general operating fee in order to…

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