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Treasure Data, an enterprise customer data platform (CDP), and Sinch, a worldwide supplier of cloud communications, have established a strategic alliance to enable more tailored and engaging dialogues with customers across multiple channels. The collaboration aims to meet the demands of businesses who want to connect their consumers more effectively through mobile channels utilizing real-time data.   Treasure Data’s smart CDP creates a complete, holistic view of a customer by securely stitching together key data sources that are normally segregated, such as CRM, marketing automation, point-of-sale, and social media. Through the CDP, service agents may gain insight into all aspects of the customer experience, which can then be accessible across numerous communication channels provided by Sinch’s multi-channel communication platform. Email, text, phone calls, and mobile messaging apps like WhatsApp, iMessage, Telegram, and others are included.   Rick van Esch, Vice President of SaaS Business at Sinch, commented: “We are seeing…

WOW! partners with Reach Mobile Wide Open West (WOW!) has teamed up with the MVNO aggregator Reach Mobile to launch a wireless service. WOW! mobile, powered by Reach, will be accessible in a few markets this spring, and the business is currently working on determining the initial launch sites. It is intended that the mobile product should be expanded to all of WOW! markets shortly after the launch. WOW! will be able to bring a mobile product to market rapidly by relying on their operational efficiency, a full-featured platform, and a fantastic customer experience in a lower-cost operating model by employing Reach Next. Read more at: https://tinyurl.com/2smnm38n Audi taps Verizon for 5G vehicles Audi of America and Verizon have launched a new cooperative venture, with the goal of utilizing Verizon’s 5G Ultra Wideband connection within Audi automobiles. Their offering will encompass augmented mobile services and new driving-assistance technologies, paving the…

Infovista, the global leader in network lifecycle automation, announced that Colt Technology Services has selected Infovista KLERITY to deliver VoIP (Voice over IP) service assurance across the Colt IQ Network. The KLERITY solution will deliver end-to-end visibility to Colt’s international network across 7 major locations in Asia and Europe.   Colt Technology Services is a leading provider of agile, high bandwidth connectivity solutions serving data-intensive organizations spanning 210 cities in more than 30 countries. Colt is a recognised innovator and pioneer in Software Defined Networks (SDN) and Network Function Virtualisation (NFV). The deployment of KLERITY within a network enabled with the latest SIP encryption technologies will enable Colt to optimize the quality of experience (QoE) of its VoIP services in a marketplace where quality is a key differentiator, with KLERITY providing detailed, real-time visibility into the perceived QoE and reliability of those services. This includes the ability to view how…

BT and ABB, a Swedish–Swiss multinational corporation specializing in robotics, power and automation technology, have announced a collaboration to upgrade the latter’s globally managed communications infrastructure to new levels of performance and flexibility to support the company’s new operating model.   Under this partnership, BT will modernize ABB’s network infrastructure in cooperation with ABB’s Information Systems team to build a sustainable, robust and secure core platform with a highly automated and data-driven managed service. BT will provide an end-to-end, comprehensive, multi-layered cyber security environment to support ABB’s cloud-first goals. The company will install, operate and monitor over 1,100 end-point devices, constantly validating every device, user and application that is connected to the network.   Security is a primary focus as ABB implements its cloud plan, which involves consolidating data centers and sending more apps and data to the cloud. With nearly 600 locations in 60 countries, the communications infrastructure will…

Verizon and Google Cloud have launched a new collaboration initiative. The corporations will join to deliver the power of the cloud closer to mobile and connected devices operating at the edge of Verizon’s network. With this new agreement, Verizon now interoperates with all three main cloud providers: Amazon Web Services (AWS), Microsoft Azure and Google Cloud.   Verizon intends to deliver Google’s computing and storage capabilities to the edge of the local network by combining Verizon 5G Edge with Google Distributed Cloud Edge. This will provide real-time corporate applications such as autonomous mobile robots, intelligent logistics and industrial automation with the bandwidth and low latency that they require.   Verizon’s private On Site 5G and private 5G Edge, combined with Google Distributed Cloud Edge, are expected to enable enterprises in industries ranging from retail to manufacturing to harness the power of 5G and mobile edge computing, while also gaining operational…

VMware unveils innovations at VMworld 2021 At its annual VMworld conference, VMware announced its latest advancements which focus on features that simplify multi-cloud installations and improve security. VMware has disclosed new enhancements to VMware Cloud, the industry’s first and only multi-cloud computing architecture that allows clients to migrate their corporate apps to the cloud in almost half the time and for a fraction of the cost. A new VMware Edge product line was also announced, which comprises an Edge stack, secure access service edge (SASE) features and a Telco Cloud Platform. Read more at: https://tinyurl.com/2evz4fsd NTT to reduce its greenhouse gas emissions NTT, a Japanese telecommunications company, has announced that it will issue $2.7 billion in “green bonds,” with the proceeds going towards reducing greenhouse gas emissions and increasing their investment in renewable energy. These green bonds will be divided into three tranches, each with a three-, five-, and ten-year…

Vodia now interoperable with Skyetel Vodia has announced the completion of interoperability with Skyetel, an independent telecom carrier. Skyetel clients now have access to Vodia’s certified VoIP telephone system thanks to the proven compatibility of Vodia’s PBX software with Skyetel’s SIP trunks. Skyetel’s multi-tenant SIP trunking platform is set up so that resellers may simply connect to Vodia to provision and manage their DID inventories. Relationship pricing is also available to resellers without the need for contracts, obligations or upfront payments. Read more at: https://tinyurl.com/2nhhhfn5 Nokia updates its in-house routing silicon With the introduction of its new FP5 processor, Nokia has updated its in-house routing silicon, considerably boosting capacity, reducing power consumption and incorporating encryption to improve security. The FP5 has a 4.8 Tbps network processor, which doubles the 2.4 Tbps available on the FP4, and is Nokia’s first chip to handle 800-gig Ethernet routing interfaces. Other benefits include enhanced…

Telefónica and NEC Corporation announced an agreement to undertake pre-commercial Open Radio Access Network (Open RAN) tests in Telefonica’s four key worldwide markets: Spain, Germany, the United Kingdom and Brazil. This is a step toward Telefonica’s goal of achieving a 50% expansion of their current radio network based on Open RAN by 2025.   According to a joint press release, Telefonica will perform open RAN trials in Spain, Germany, the United Kingdom and Brazil, with the objective of offering commercial alternatives to at least 800 locations across the four countries beginning in 2022. Under the terms of the agreement, NEC will serve as the primary system integrator for the implementation and testing of multi-vendor Open RAN solutions with the Telefonica group’s operational businesses.   Telefónica and NEC will also cooperate with the newly formed Telefónica Technology and Automation Lab in Madrid to validate and implement cutting-edge Open RAN technologies and…

Singapore based Epsilon Telecommunications, a global connectivity provider simplifying the connectivity for companies, applications and information worldwide as well as in the cloud, has been acquired for $145 million by KT Corporation, South Korea’s largest telecommunication operator.   Epsilon has 260 points of presence in 41 locations across 20 countries, including the Chinese mainland. Furthermore, the firm has data centers in London, New York and Singapore. The firm offers cloud, ethernet, SD-WAN, colocation and voice services, as well as its own network-as-a-service platform called Infiny.   “The acquisition of Epsilon by KT is a great milestone on our company’s journey and recognition of the hard work of our teams across the globe,” said Michel Robert, Chief Executive Officer at Epsilon Telecommunications. “The acquisition is a logical next step for both businesses and a fantastic opportunity for customers, partners and internal teams.”   KT purchased the company in collaboration with the…

Ericsson has announced the launch of its Private 5G, which will reshape on-site connectivity by providing secure and simple 4G LTE and 5G Standalone Connectivity (SA), targeting the manufacturing, mining and process industries, offshore and power companies, as well as ports and airports.   Ericsson Private 5G enhances and makes business operations using cloud network management easier, keeping sensitive data on-site without downtime, and guarantees high performance under Service-Level Agreements (SLAs).   The Ericsson 5G Private network is based on a 4G/5G radio and dual-mode core technology for extensive indoor and outdoor environment use cases, that include tracking assets and real-time automation, a digital twin to help optimize production operations, effective quality checks using augmented reality, and smart surveillance drones. This technology seamlessly merges with a variety of business projects, devices, and applications to increase productivity, deliver new offerings, boost customer engagement, and improve the overall work environment.   The…