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Telecom News

ZTE and Intel set to transform access networks with Light Cloud

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ZTE Corporation and Intel have jointly launched the Light Cloud platform for access networks at the 5G Summit being held at Mobile World Congress 2019 in Barcelona. The Light Cloud solution is based on Intel’s innovative Edge products, impeccably integrated into ZTE’s flagship optical fiber access platform, Titan, thus merging Multi-access Edge Computing (MEC) and Network function virtualization (NFVI). The solution employs lightweight blade servers equipped with Intel Xeon D processors. When embedded in an OLT or BRAS device, the blade servers transform it into lightweight cloud infrastructure, thus reducing high capital costs and making a positive environmental impact. The infrastructure opens up computing and storage possibilities based on telecom access equipment, and allows the deployment and distribution of application-sensitive services. The access layer with cloud features is supported by built-in blade servers, and facilitates the ability to offer a wide range of cloud applications and services, including…

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What to focus on when upgrading from traditional PBX to cloud PBX

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A cloud-hosted, VoIP-powered PBX is an attractive and preferred option for a modern business telephone service. It is extremely cost effective, available for use anytime and almost anywhere, and requires none of the hardware investment that traditional on-premises systems needed in the past. With maturing technology and the desired convenience in business communication, now is the right time for change. Switching to a hosted private branch exchange (PBX) may sound complicated, however a well-thought-out transformational process can be smooth and hassle-free. Let’s discuss the main points to consider when moving from a traditional voice system to a cloud PBX. PBX systems – traditional vs virtual To begin with, it is important to understand the main differences between a traditional PBX and a cloud PBX. A legacy PBX is an enterprise phone system stored and hosted on the customer’s premises, and consists of specialized hardware,  generally  connected using circuit switched networks.…

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Telecom News

BITĖ launches a new cloud-based call management solution based on the phone.systems™ platform

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The Lithuanian mobile operator BITĖ has launched a new Smart call management service oriented towards its business customers, delivering full PBX services to mobile users. While cloud-based PBX services are now generic, BITĖ’s Smart call management service has fulfilled their specific and innovative requirement that the solution must be delivered over the standard mobile voice network, and should not require data services or the use of an app on the mobile device. The result is a seamless, simple-to-use, fully featured and high availability business voice service, accessible from any mobile device and being operating system agnostic. The solution architecture enables instant deployment of phone system extensions without any action required by the end users (business employees), eliminating the time and effort required by the business IT department and BITĖ’s customer service to configure, manage and support the service. “Phone calls constitute an essential and integral component of all…

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Cloud PBX
Guides & Tips

How to Choose a Cloud PBX Provider

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When using a cloud PBX, customers have access to advanced features and enterprise-level functionality, while enjoying reduced infrastructure costs and minimized system administration concerns. However, you should diligently compare providers to ensure that you do not subscribe to a service that does not fit your needs and goals. This article lists some points to consider before committing to any hosted PBX phone service provider and should assist you in choosing a service that meets your communication needs. Are my feature set requirements satisfied? Before you start looking for a provider, you must compile a list of features that are essential to your business model and operational requirements, and also consider what features you might need in the future. In many cases, the cloud PBX provider charges for a specific set of features, or bills on a per-feature basis. Therefore, it may be useful to differentiate between “must have” features, and…

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SS7 vs VoIP

SS7 vs VoIP: The Past and Future of Communications

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When we talk about the future of corporate communication networks, most experts point to VoIP technology as the future. However, many companies still opt for older platforms that, although offering fewer features, can still be quite reliable. The most famous of them goes by the name of SS7. But what are the fundamental differences between VoIP and SS7? In this article, we will examine what each of these technologies does, their advantages and disadvantages, and in what situations they present themselves as the best options for the communication structure of companies around the world. SS7: An old technology, but it may still be necessary SS7 is the abbreviation for Signalling System 7: a digital network dedicated and used for initializing and controlling voice calls. Each signaling point on the SS7 network is uniquely identified by numeric point code. These are loaded in signaling messages exchanged between signaling points in order…

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Intermedia Cloud Communications, provider of AI cloud communications, unveiled its innovation aimed at enhancing communication strategies.
Telco Buzz

Intermedia Launches Archiving Solution for Contact Centers

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Intermedia Cloud Communications, a prominent provider of AI-powered cloud communications and collaboration solutions, has unveiled its latest innovation aimed at enhancing business communication strategies. Today, the company introduced Intermedia Archiving for its omni-channel cloud Contact Center solution, marking a significant expansion of its service capabilities.

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Infobip, and Nokia announced a partnering agreement that will enable the global developer community to leverage both companies’ API platforms.
IT

Infobip and Nokia Partner to Enable Developers to Build Wider Array of Telco Network-Powered Applications Faster

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Infobip, the global cloud communications platform, and Nokia today announced a partnering agreement that will enable the global developer community to leverage both companies’ Application Programmable Interface (API) platforms to build a wider array of telco network powered applications faster for consumer, enterprise and industrial customers.

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Legacy voice hurts CSPs? Alianza's cloud platform helps CSPs move core communications to the cloud for better CX, lower costs & growth.
People & Interviews

Alianza CSO on Why Telcos Must Ditch Legacy Systems

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CSPs have been investing heavily in network technology to reduce expenses, but legacy voice infrastructure is holding them back. Cloud transformation can deliver better customer experiences, reduce costs, and increase scalability. AI will change customer engagement and revenue generation, with GenAI offering SMBs deep analytics from customer conversations. CSPs should focus on a modern, digital-first customer experience with self-service options. Alianza offers a cloud communications platform to simplify migration and operations for CSPs.

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Intermedia Cloud Communications introduced its latest venture, Intermedia Healthcare Solutions, at the prestigious Enterprise Connect event.
AI

Intermedia Launches Innovative Healthcare Solutions at Enterprise Connect

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Intermedia Cloud Communications, a renowned provider of cloud communications and collaboration solutions, introduced its latest venture, Intermedia Healthcare Solutions, at the prestigious Enterprise Connect event. This groundbreaking initiative aims to revolutionize healthcare communications and collaboration through the integration of advanced cloud technology and artificial intelligence (AI).

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