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News Roundup

A quick roundup of the news in Telecoms | Week #2

By Kamile Bigenyte January 12, 2024

China finished building the first launchpad at its Wenchang spaceport for the Long March 8 rocket. OmniOn Power’s Intelligent Distribution Bay addresses the growing challenges in the telecom and data center industry by providing real-time monitoring. Infobip launched AI Hub, an advanced upgrade integrating analytics, AI, and gen AI features to facilitate seamless end-to-end conversational experiences. CallTower joined the International Trade Council, reinforcing its dedication to excellence in Cloud Communications. The US government granted $50 million to Dish for the Open RAN Center for Integration & Deployment (ORCID), aimed at enhancing the global Open RAN ecosystem.

News Roundup

A quick roundup of the news in Telecoms | Week #41

By Aiste Kryzanovske October 13, 2023

First Orion introduces SENTRY™, combatting fraudulent calls and preserving brand integrity. CO-OP KINKI enhances customer security with Vonage’s 2FA technology for online shopping. Cloud communications market soars, set to reach $180.7 billion by 2027. T-Mobile shifts users to pricier plans, raising concerns over rate plan commitments.

CPaaS

Intermedia Expands Free International Calling for Unite Users

By Aiste Kryzanovske October 9, 2023

Intermedia Cloud Communications has expanded free international calling for North America-based Intermedia Unite® users to 33 countries. This enhancement offers substantial cost-savings for businesses, improved global connectivity, and enhanced productivity. Mark Sher, Senior Vice President of Product Marketing at Intermedia, emphasized their commitment to delivering efficient communication solutions.

UCaaS

Sinch and AAA partner to expand chat capabilities for individuals needing roadside assistance

By Aiste Kryzanovske September 29, 2023

Cloud communications leader Sinch and one of North America’s largest and most trusted membership organizations, AAA, are partnering to expand chat capabilities for individuals requesting roadside assistance. These changes will allow those stranded in remote areas to seamlessly connect with AAA for help.

News Roundup

A quick roundup of the news in Telecoms | Week #38

By Aiste Kryzanovske September 22, 2023

IONOS and Vodia have teamed up to provide a seamless cloud communications solution. Singaporean SMBs face a surge in cyberattacks, urging them to implement basic cybersecurity measures. Microsoft is launching a significant Windows 11 update featuring AI-driven Windows Copilot and enhanced features. Evolve IP focuses on making the future of work better through cutting-edge cloud collaboration technologies and emphasizes sustainability with fully carbon-neutral EMEA offices.

UCaaS

Intermedia Achieves Seventh J.D. Power Certification for Outstanding Customer Support

By Aiste Kryzanovske September 15, 2023

Intermedia Cloud Communications, a leader in cloud solutions, proudly announces its seventh J.D. Power Certification for Outstanding Customer Support. This recognition highlights the company’s unwavering commitment to superior customer experiences.

UCaaS

8×8 Expands Customer Support with AI-Enhanced Voice Assistance Integration

By Aiste Kryzanovske August 31, 2023

Leading cloud communication and contact center solutions provider, 8×8, Inc., has unveiled an enhancement to its Intelligent Customer Assistant platform, introducing voice-powered conversational AI. This addition augments the already robust conversational AI self-service capabilities of 8×8’s platform, enabling businesses to seamlessly deliver both straightforward and intricate experiences through digital and voice channels.

News Roundup

A quick roundup of the news in Telecoms | Week #34

By Aiste Kryzanovske August 25, 2023

Broadvoice collaborates with tech advisory firm, Bridgepointe Technologies Inc., enabling the latter to offer Broadvoice’s cloud communication services to mid-market clients. OpenAI’s latest release, GPT-3.5 Turbo, can now be fine-tuned by businesses, customizing it for specific tasks. Verizon, Ericsson, and MediaTek’s successful data sessions on Verizon’s 5G network pave the way for cost-effective 5G devices. Versa Networks achieves top scores in Gartner’s SASE report, streamlining security and networking solutions.

Telecom News

RingCentral Expands Video Solutions with Hopin Assets Acquisition

By Aiste Kryzanovske August 4, 2023

RingCentral, AI-driven global enterprise cloud communications provider, has made a strategic move by acquiring select assets from Hopin, a top-tier provider of online audience engagement technology. The acquisition encompasses Hopin’s flagship Events platform and Session product, aiming to bolster RingCentral’s video solutions and enhance its ability to cater to specialized interactive events.

People & Interviews

Q&A with Telgorithm: Expert insights on how to navigate the new mandatory A2P 10DLC industry requirements

By Aiste Kryzanovske July 24, 2023

To shed light on the recent changes in the A2P messaging industry, we sat down with Aaron Alter, the CEO and Co-Founder of Telgorithm, a leading cloud communications enablement API platform. Telgorithm delivers automated and reliable A2P text messaging API solutions, assisting businesses in navigating the complexities of the ever-changing A2P messaging market while scaling their operations seamlessly.