RingCentral, AI-driven global enterprise cloud communications provider, has made a strategic move by acquiring select assets from Hopin, a top-tier provider of online audience engagement technology. The acquisition encompasses Hopin’s flagship Events platform and Session product, aiming to bolster RingCentral’s video solutions and enhance its ability to cater to specialized interactive events.
To shed light on the recent changes in the A2P messaging industry, we sat down with Aaron Alter, the CEO and Co-Founder of Telgorithm, a leading cloud communications enablement API platform. Telgorithm delivers automated and reliable A2P text messaging API solutions, assisting businesses in navigating the complexities of the ever-changing A2P messaging market while scaling their operations seamlessly.
Vonage, a leading global provider of cloud communications solutions for businesses’ digital transformation, has introduced the Vonage Protection Suite, a comprehensive lineup of counter-fraud products and solutions aimed at safeguarding against the ever-evolving threats of online fraud and cyberattacks. The suite empowers developers and businesses to create robust counter-fraud measures, offering a unique level of customer control in managing communications.
Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.
The introduction of the virtual phone system has resulted in a massive leap forward for business communications. For many years, the hardware telephony system, primarily the on-premise Private Branch Exchange (PBX), was the gold standard for handling phone calls. These systems, while effective in the past, come with the disadvantages of significant hardware costs, complex setups, limited capabilities, and burdensome maintenance requirements. The combination of VoIP and the virtual phone system has taken business communications by storm, and the relevance and practicality of traditional PBX hardware has come under intense scrutiny. This inflexible system is reliant on unwieldy physical infrastructure and is rapidly being replaced by agile, cloud-based solutions that offer cost savings, flexibility, scalability and increased productivity. In this article, we will explore the major advantages of virtual phone systems over legacy platforms. This comparison will clearly illustrate why so many businesses are ditching their hardware, moving to cloud…
KDDI has joined the Aduna API joint venture, reinforcing its commitment to open network innovation. Partnering with telecom giants like Vodafone and AT&T, Aduna fosters cross-industry collaboration.
Nokia collaborates with Hrvatski Telekom to enhance 5G capabilities and empower app developers through advanced APIs. By leveraging Nokia’s Network as Code platform, developers can monetize 5G technology, driving innovation in consumer, enterprise, and industrial applications.
Sinch has introduced the Sinch Omnichannel Connector on Salesforce AppExchange, enhancing customer engagement for Salesforce Marketing Cloud users. This innovative tool integrates seamlessly with Salesforce, allowing businesses to broaden their communication reach across numerous channels like RCS, WhatsApp, Instagram, and more.
Enreach, Europe’s leading provider of converged contact solutions has today announced that Bertrand Pourcelot, Enreach for Service Providers’ Chief Executive Officer, and Tonny Siemons, Enreach’s Business Development Lead for Cloud IT, will each join panel sessions at the upcoming CCA European Summit. The event takes place 19-21 June 2024 at the Hotel Palacio Estoril in Estoril, Portugal.
TPx, a prominent managed services provider in the United States, has unveiled a new Dark Web Monitoring service, powered by Breach Secure Now, aimed at strengthening businesses’ cybersecurity defenses and enabling swift responses to potential threats.
