Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that its new Customer Connections hub, an online resource centre designed to support customer experience (CX) professionals and marketers, will now be available in Europe across all digital channels. The hub is designed to support European marketers at more than 150,000 businesses worldwide that partner with Sinch, helping them build lasting customer relationships by delivering exceptional experiences across every customer channel.
Red Hat’s latest OpenStack Platform update, known as Red Hat OpenStack Services on OpenShift, targets communications service providers (CSPs) to unify traditional and cloud-native networks. Paired with OpenShift’s Kubernetes-based platform, this release offers scalability and flexibility across hybrid cloud environments. Enhanced with Ansible integration and improved observability, it supports cutting-edge AI workloads.
StarHub has launched its Low Latency Data Centre Connect service, offering ultra-low latency connectivity for enterprises. The service enhances cloud access, supports advanced network slicing, and provides quantum secure communications, with latency under 1ms to cable landing stations. Key partnerships with Ciena, Digital Realty, and Terrabit Networks ensure robust, secure, and scalable connectivity solutions.
Qualcomm’s acquisition of Sequans Communications’ 4G IoT technology marks a significant leap in enhancing their VoIP solutions for the industrial IoT market. By integrating Sequans’ specialized cellular semiconductor solutions, Qualcomm aims to offer more reliable and optimized VoIP connectivity. This strategic move bolsters their portfolio, aligning with the growing demand for robust IoT connections.
Maxis and Huawei collaborate to advance 5G in Malaysia, launching a Joint Innovation Centre. Telecom Italia exits Inwit, selling its final stake for €250 million. Oracle partners with AT&T to integrate IoT connectivity into its platform. TalkTalk secures a £400m lifeline amid financial struggles and leadership changes.
Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, is excited to announce that MINDD, a Dutch medical technology company, has selected Sinch to develop an advanced AI-driven solution to safely pre-triage patients, significantly alleviating the overwhelming burden on medical practices.
8×8 has launched AI-enhanced features for its cloud contact center and unified communications platform. These new capabilities focus on improving customer satisfaction by enhancing self-service and enabling agents to handle complex queries effectively. However, delays in feature rollouts could harm 8×8’s competitive position and market reputation.
Vodafone launches LTE-M, an LPWAN technology for IoT devices with low data and power needs. Converge ICT partners with Ribbon to triple its fiber network capacity. Nokia partners with BxA to enhance its Network as Code platform for healthcare applications. Hayo launches a global IoT platform for MNOs and enterprises, enhancing efficiency and connectivity with cloud-native technology and AI.
Bharti Airtel is re-farming its mid-band spectrum to handle increased 5G network traffic. By reallocating spectrum from 4G services, Airtel aims to support growing 5G demands. This strategic move enhances both Standalone and Non-Standalone 5G modes, offering better connectivity and paving the way for innovative VoIP solutions across India.
NVIDIA unveils the AI Foundry and NIM inference microservices to revolutionize AI applications for enterprises. Leveraging Llama 3.1 models, these services enable businesses to create customized generative AI tools. With scalable computational resources and collaboration with cloud providers, NVIDIA aims to enhance AI strategies for enterprise-specific needs and innovative solutions.