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Telecom News Week #22.
News Roundup

A quick roundup of the news in Telecoms | Week #22

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Vodafone Expands Partnership with Currys Vodafone is expanding its partnership with Currys to offer the Vodafone Together mobile and fixed bundle to Currys’ customers in the UK. This move strengthens Vodafone’s presence in the fixed line market and complements its existing mobile contract reselling. Vodafone promotes itself as the provider of the UK’s fastest Wi-Fi technology and the largest full fibre network, utilizing Openreach and CityFibre infrastructure. In addition, Vodafone is urging businesses to donate unused devices to its Great British Tech Appeal. This Appeal aims to bridge the digital divide and promote a circular economy by refurbishing and distributing devices to those in need. Read the full article. Content Guru Integrates Jabra Engage AI Content Guru, a leading cloud contact center provider, has integrated Jabra Engage AI, an AI-powered sentiment analysis software, into its storm® platform. This integration allows organizations to analyze the tone of voice in real time, providing valuable insights to support agents and improve…

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Telecom News

Mutare Partners with Five9 to Combat Unwanted Calls in Contact Centers

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Mutare Inc., the leading provider of voice threat defense solutions, has announced a new partnership with Five9, a renowned Intelligent CX Platform provider. As part of this collaboration, Mutare’s Voice Traffic Filter is now available on the Five9 CX Marketplace. This integration offers contact centers a seamless solution to combat unwanted phone calls by combining Mutare’s powerful voice defense technology with the Five9 Intelligent CX Cloud Contact Center. The Five9 Intelligent CX platform handles billions of call minutes annually and offers a range of features such as digital engagement, analytics, workflow automation, workforce optimization, and practical AI. These capabilities aim to enhance customer experiences, empower contact center agents, and drive tangible business outcomes. Alongside their dedicated personnel and strong customer relationships, this integrated solution sets Five9 apart in delivering exceptional CX. Chuck French, Mutare’s Chief Growth Officer, emphasized the significance of the telephone as a critical component of a world-class…

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Women with a laptop reading news roundup Week #21 on laptop
News Roundup

A quick roundup of the news in Telecoms | Week #21

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Open RAN Revenue Growth Slows Global Open RAN revenues saw a 10-20 percent growth in Q1 2023, while the vRAN market expanded by 20-30 percent, according to Dell’Oro’s report. However, this growth is slower than the previous year, mainly due to a decline in North America. The Asia Pacific region performed well and offset the North American decline. Despite the slowdown, Dell’Oro remains optimistic about Open RAN, expecting it to account for 6-10 percent of the global RAN market in 2023. On the other hand, Dell’Oro has lowered its full-year outlook for multi-access edge computing (MEC) by over 20 percent, citing a slowdown in China’s 5G market and subdued enterprise interest. Read the full article. Cisco Partners with the Greater Manchester Digital Security Hub Cisco has partnered with the Greater Manchester Digital Security Hub (DiSH) to enhance cybersecurity in the region. Cisco’s Country Digital Acceleration (CDA) program will focus on…

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Man with phone in yellow background holding thumbs up. Week #20
News Roundup

A quick roundup of the news in Telecoms | Week #20

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Eircom Fined €2.5 Million Due to Overcharging Its Customers The Irish Commission For Communications Regulation (ComReg) fined Eircom, owner of Eir mobile operator, €2.5 million for overcharging approximately 76,000 customers from 2015 to 2021. ComReg ruled that Eir must refund affected customers, totaling an estimated €6.7 million, equating to around €88 per customer. Eircom acknowledged a “broken bundle” issue and committed to identifying and reimbursing affected customers, although the process may take time. Eir plans to implement system updates, including a new billing system, to prevent similar problems in the future. The company aims to complete all agreed measures by the end of the year. Read the full article. TalkTalk Partners with CityFibre TalkTalk has formed a strategic partnership with CityFibre, enabling its wholesale customers to access CityFibre’s business Ethernet infrastructure. This collaboration is part of TalkTalk’s strategy to work with multiple providers and expand its product offerings. The move…

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Telecom News

Connecting Europe and Middle East: ANDROMEDA Subsea Fiber Cable System Unveiled

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Tamares Telecom partners with Grid Telecom to create ANDROMEDA, a subsea optical fiber cable system connecting Greece, Cyprus, and Israel, aiming to establish a new telecommunications corridor between Europe and the Middle East. This strategic alliance offers enhanced connectivity, network diversity, and low latency for wholesale customers across the region.

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CPaaS

Telinta and Commio Team Up to Present a Webinar for VoIP Service Providers

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Telinta, a global leader in cloud-based softswitch and billing solutions, and Commio, a leading VoIP origination and termination provider,have teamed up to meet the needs of VoIP service providers. The two industry leaders will jointly present a webinar for VoIP service providers explaining the benefits of using Commio’s high-quality services together with Telinta’s platform. Save the Date:  Tuesday  May 23, 2023  11:00am Eastern Time (UTC-04) To Register:       telinta.com/Commio-Webinar Using Telinta’s cloud-based TeliCoreTM softswitch and billing platform, VoIP service providers can easily use Commio’s VoIP Termination, Origination and Messaging to offer Hosted PBX, SIP Trunks, Business and Residential VoIP, Mobile or Desktop VoIP calling, and other popular services. Using Commio, you can easily select from 40+ underlying carriers with built-in redundancy.  With tools to monitor, troubleshoot, and solve common communications issues, access to a U.S.-based team of responsive experts, and built-in intelligence to save money and improve quality, Commio delivers a better way to communicate.  …

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