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Telecom News

Masergy wins Leading Lights 2020 award

By Vilija Simkiene September 1, 2020

Masergy Communications, a software defined networking and cloud services company, has been named the winner in Light Reading’s Leading Lights Awards 2020 for the Most Innovative SD-WAN Service. Light Reading is a telecommunications industry information company that provides daily news for the global communications networking and services industry. The Light Reading’s Most Innovative SD-WAN Service award is given to the company that has launched the most innovative SD-WAN service for enterprise and/or small or medium-sized corporate users during the past year. Masergy has been recognized for AIOps, the industry’s first integrated, AI-managed digital assistant for network optimization. Shadow IT Discovery is another industry-integrated solution that provides visibility into cloud applications, helping to enhance network security. Also, Masergy has introduced their Identity Based WAN Analytics, which provides visibility to each user to better facilitate a Zero Trust security strategy. This innovative software networking company continues to deploy its…

Telecom News

Yealink tops the SIP phone market share

By Aiste Kryzanovske August 27, 2020

Yealink is a global brand that specializes in video conferencing, voice communications and collaboration solutions. For the third year, the company has topped the list in the SIP phone sector with a market share of 29.5% in 2019. This announcement was according to the latest Global Enterprise Communications Platforms and Endpoints Market report by Frost & Sullivan. Yealink is one of the leading service providers in more than 140 countries and regions. For three years, it has led the SIP phone category and has steadily increased its market share. The company not only constantly focuses on enterprise communications and increasing their competitiveness, but the worldwide services provided by Yealink have received the highest customer satisfaction ratings. One of Yealink’s main product lines are the T5, T4, T3 and T2 series phones. These phones are designed for a variety of business demands and use-cases to meet the specific needs…

Telecom News

A quick roundup of the news in Telecoms | Week #30

By Aiste Kryzanovske July 24, 2020

Vyopta Introduces Support for Microsoft Teams On Tuesday, Vyopta, a provider of Unified Communications (UC) monitoring and analytics solutions, announced the release of their comprehensive support for Microsoft’s cloud-based UC products including Skype for Business, Microsoft Teams Rooms, Microsoft Teams and Surface Hub. Vyopta is one of the first companies to provide monitoring and analysis services to Microsoft Teams, helping to speed up the deployment of the Microsoft Teams software, simplify troubleshooting and reporting, and improving the service quality of Microsoft’s voice and video calling experience. In the near future, Vyopta will continue to expand its monitoring capabilities, including more advanced and proactive Microsoft Teams alerts. Read more at https://tinyurl.com/y3r396fh Telecom Argentina hit by a major ransomware attack One of Argentina‘s largest Internet Service Providers (ISPs) has suffered a serious ransomware attack. The cybercriminals who carried out the attack, demanded $7.5 million in Monero cryptocurrency from the ISP to regain…

Telecom News

ClearlyIP expands to North America with the acquisition of Telrad

By Vilija Simkiene July 22, 2020

ClearlyIP, a global provider of cloud and VoIP business telephony solutions, has acquired all the telecom assets of the Vancouver-based Telrad Technology Group Ltd, a privately-held company that has been serving the telecom needs of small and medium-sized businesses across Canada and the United States for more than 40 years. This acquisition will enable ClearlyIP to expand its cloud services business, and focus its resources on developing innovative solutions backed with best-in-class customer service. Headquartered in Appleton, Wisconsin (US), ClearlyIP said that they will continue to support and maintain Telrad’s cloud and voice business solutions. Furthermore, ClearlyIP is also acquiring the entire Telrad team, adding an office in Vancouver, British Columbia, to ensure a seamless transition for customers and distribution partners. According to Tony Lewis, CEO of ClearlyIP, the company is implementing its strategy to increase organic growth through targeted acquisitions that will further expand the scale and resources required by…

Telecom News

AirSpeed Telecom and Intellicom ink a deal for new VoIP solutions

By Vilija Simkiene June 17, 2020

The Dublin, Ireland-based company AirSpeed Telecom has partnered with Intellicom, an international business telephony and contact center provider, to integrate new Voice over IP (VoIP) solutions into the telecommunications products and bandwidth services provider’s existing product portfolio. AirSpeed Telecom said that this integration will assist end-users in their quest to achieve superior operational excellence and offer an enhanced customer experience. According to the statement, the new VoIP solutions encompass a full-featured business telephony and contact center system that carries voice and other multimedia traffic across broadband networks. AirSpeed Telecom noted that by leveraging the power of IP networks, businesses can improve customer service, increase workplace mobility and enhance remote working solutions, and also reduce telecommunications costs. “Our customers’ needs are changing and at AirSpeed, we like to think that we’re able to innovate to meet those developing requirements. While best known for high-class connectivity, AirSpeed is increasingly offering business-class…

Telecom News

A quick roundup of the news in Telecoms | Week #24

By Vilija Simkiene June 12, 2020

Ireland’s GoMo goes for more as it hits 200,000 customers Virtual network operator GoMo, the budget mobile brand of Irish telco Eir, has reached 200,000 customers, since launching only eight months ago. The company exists entirely as a digital brand, requiring customers to sign up online to be mailed a SIM card. This “digital-first” approach even extends to customer service, which is available only through online chat, without accessible call centers. GoMo uses Eir’s network and offers 99 percent population coverage and over 97 percent 4G coverage. Since its launch, GoMo has gradually increased its customer base, with figures from the Irish regulator suggesting that the majority are migrating from rivals Three and Vodafone. Read more at https://tinyurl.com/y7uwytwt JSonar raises $50 million for AI-powered database security products Database security startup jSonar has secured USD 50 million, which it plans to put toward R&D and go-to-market efforts. The company said that its AI-powered solutions help users…

People & Interviews

Meet Laura Pakamaniene – the person who will help your business grow

By Vilija Simkiene May 28, 2020

https://www.youtube.com/watch?v=uF4PTgh6eUY Communications is the cornerstone that affects every aspect of our society; web browsing, cell phone calls and instant messaging have become increasingly integrated into the way we live and work. The range and complexity of available products and technologies are evolving rapidly, so business-wise, it is extremely valuable to have someone on your side who is able to guide you to success and make your business prosper. The world of telecommunications is all about helping people to connect, and this is the driving force behind Laura Pakamaniene, Key Account Manager at DIDWW. “Not many account representatives are as efficient and reliable as Laura,” said Karishma Mirpuri from Itelbpo Smart Solutions. “We met when I was looking for new DID providers. She had my team and I sold from the onset with her sales and communications skills, as well as her knowledge of the VoIP industry. Since…

Telecom News

A quick roundup of the news in Telecoms | Week #18

By Vilija Simkiene April 30, 2020

US telecoms will not charge late fees during COVID-19 pandemic Major US telecommunications companies such as AT&T, Comcast, Cox, and Verizon have expanded their policies to not charge late payments and cancel service for customers and small businesses affected by the COVID-19 pandemic until June 30. Furthermore, Comcast said that apart from extending the commitment through June 30 and providing its Wi-Fi hotspots to everyone, it would also extend the pause in its data plans to give all customers unlimited data at no extra charge. With tens of millions of Americans working from home, internet providers and the FCC say the internet is performing well. Read more at https://tinyurl.com/yd8wbxuv Google is making Meet free for everyone The tech giant has announced that Google Meet, its premium video conferencing product, will be free for everyone and will be fully accessible over the coming weeks. Previously, the Meet service was available only…

Telecom News

A quick roundup of the news in Telecoms | Week #11

By Vilija Simkiene March 12, 2020

Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…

5G next-gen network: key points to consider

By Vilija Simkiene March 4, 2020

The next-generation wireless technology for digital cellular networks is steadily gaining traction, with significant implementations under way. All of the major carriers are rolling out their 5G networks, targeting large cities that crave super speeds, virtually lag-free connections, extended coverage and other great benefits that are made available by this advanced technology. 5G has already been launched in many different locations around the world, but it is still considered to be in its initial stages. All of the US carriers have now launched some form of 5G cellular network. But what exactly is 5G, how fast is it compared with 4G, what will it bring to VoIP applications, and what are the benefits and drawbacks of this innovative technology? Let’s take a look at 5G in more detail. What is 5G? 5G stands for fifth-generation cellular wireless and is the next generation of telecom networks that entered the…