YouMail released a new robocall warning, saying that utility-related impostor robocalls are posing a concern to Americans. These utility scam calls claiming to be from major American gas, electric, and other utilities in order to swindle unwary victims by threatening them with instant disconnection if their “utility bills” are not paid quickly. The specifics of the scam calls differ, but they typically claim that the user’s service is going to be terminated and that they need to click a key to make a payment or speak to someone at the business. Some calls are made from an entirely random phone number and mention a generic firm name. Others link to certain departments by using a local phone number with the recipient’s area code. Some of them utilize a spoofed caller ID from a well-known utility business. Apparently, these con artists are seeking to exploit the growing number of…
DIDWW, a leading telecom operator that offers premium quality and fully compliant VoIP communications for businesses and telco carriers worldwide, has recently joined the Communications Fraud Control Association (CFCA). This membership will bring tangible benefits to the company and their customers in further strengthening protection against telecom fraud and dealing with new and emerging risks. Established in 1985, the CFCA is a non-profit international association focused on risk management, loss prevention and fraud control. With over 600 individual members, the association now includes over 115 different carriers, private network owners, end-users, law enforcement agencies, fraud management vendors and service providers from all around the world, who actively collaborate to combat and prevent communications fraud. As a member of this association, DIDWW will cooperate and network with other professionals in the industry to share their expertise and focus on the competencies needed to confront increasing fraud challenges and effectively…
Europol, the European Union’s police agency, has published a report stating that telecoms fraud is costing over 29 billion Euros every year. The survey on cyber-telecom crime was conducted by Europol’s European cybercrime center (EC3) and cyber security specialist Trend Micro. This report underlines that telecom fraud is becoming a low-risk alternative to traditional financial crime, and due to the reduced cost and increased availability of hacking equipment, this type of fraud is on the rise. According to Europol, the most common methods of telecom fraud are vishing, where people are persuaded to disclose personal details, Wangiri, where people are tricked into calling back to expensive numbers, and international revenue sharing fraud (IRSF) that is claimed to be “the most damaging fraud scheme to date”. Describing IRSF, Europol stated: “It involves transferring monetary value from one carrier to another, based on the inter-carrier trust between telecom operators. Patient fraudsters…
Oculeus, an innovative telecommunications software provider from Germany, has announced the launch of a cloud-based fraud protection service. The new solution, branded with the name Oculeus-Protect, is designed to meet the growing needs for security in the enterprise telecoms industry. The new fraud protection service is supported by the company’s regional cloud environment, and is currently available throughout Europe, and North and South America. The software provider defines the new service as “a real-time telecoms fraud protection service that provides enterprises an intelligent and automated framework to efficiently prevent false charges resulting from unauthorized usage of enterprise telecommunication channels by cybercriminals and other perpetrators of telecom fraud”. They claim that the software is able of block fraudulent telecommunications traffic within milliseconds, and have positioned the service to be totally independent of user’s telecommunications service provider. “There is a clear and definite need for our new telecoms fraud protection service,”…
Last Wednesday, 225 Chinese nationals believed to be involved in a fake operation using Voice Over Internet Protocol (VoIP) were arrested in Phnom Penh, capital of Cambodia. According to Y Sok Khy, director of the Interior Ministry’s anti-terrorism police department, the scammers were accused of stealing money from Chinese residents through a scheme using Internet voice call technology. The arrest occurred at an apartment building in Tuol Kok district’s Boeng Kak II commune at around 5 p.m, where all 225 apparently lived, and police are still searching for more suspects involved in the operation. Although Wang Dexin, head of the political section of the Chinese Embassy in Phnom Penh, declared that he was not aware of Wednesday’s arrest, Mr. Sok Khy confirms to have detained the 225 Chinese nationals at the anti-terrorism department, and that his team is now collecting their equipment, counting and questioning them. It looks like Southeast…
NordVPN has launched Scam Call Protection for Android users in the US, offering real time alerts for potential scam calls. This privacy focused feature analyzes call patterns to detect fraud attempts without accessing conversations, helping users stay protected from phishing, identity theft, and financial loss.
Infoblox’s 2025 DNS Threat Landscape Report reveals a sharp rise in DNS threats, with attackers using AI deepfakes, malicious adtech and evasive domain tactics. Tracking over 70 billion DNS queries daily, the report urges proactive defenses as threat actors rotate massive domain sets to evade detection and exploit weaknesses across global networks.
Airtel’s digital arm Xtelify has unveiled a cloud and AI platform designed for telecoms and enterprises. Hosted in India, it cuts costs and boosts performance while supporting data sovereignty.
Ofcom is cracking down on scam calls that fake UK mobile numbers to deceive people. New rules aim to block spoofed calls from abroad, protecting users from fraud. Despite progress, scammers persist, so experts urge individuals to use call-blocking tools and stay alert to unknown numbers.
Choosing the right toll-free number provider isn’t just about price — it’s about trust, clarity, and growth. From call quality to hidden fees, every detail shapes your customer experience and brand credibility. This guide unpacks what truly matters so you can make a confident, strategic choice for your business.