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SES Networks teams up with Microsoft Azure to extend its global reach

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SES Networks, a provider of global connectivity and managed data services through the only multi-orbit satellite-enabled network and wide-ranging infrastructure on the ground, has announced that it will deliver dedicated, private network connectivity from any vessel, airplane, enterprise, energy or government site in the world to Microsoft Azure using its satellite systems. According to the announcement, SES is able to provide connectivity services across its global fleet of 50 Geostationary Earth Orbit (GEO) and 20 Medium Earth Orbit (MEO) satellites. The company’s 20 O3b MEO satellites are able to deliver MEF-certified data connectivity with low latency via Azure’s global gateway network and earth-bound network infrastructure, resulting in services that are suitable for edge computing. As the first Microsoft Azure ExpressRoute services partner with a cloud-scale satellite network, SES Networks will offer Azure customers the ability to leverage their satellite-enabled managed services to connect locations and sites in remote and…

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Samsung’s first mid-range 5G smartphone built for the Era of Live

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Samsung Electronics has officially revealed the first 5G smartphone in its mid-range Galaxy A series. The announcement comes just a few weeks after launching the company’s flagship Galaxy S10 5G and Galaxy Note 10 5G devices. The new Galaxy A90 with 5G connectivity offers near flagship-grade hardware and includes some impressive features like Samsung DeX support, “Desktop Experience” software for mirroring the phone’s screen and apps on a PC or TV, and Game Booster for enhanced gaming performance. DJ Koh, President and CEO of IT and Mobile Communications Division at Samsung Electronics, said, “We’re excited about the success of the Galaxy A Series – a generation of smartphones built for the new Era of Live that focuses on essential features people want the most, including a high-quality camera, long-lasting battery and immersive display. Samsung has worked tirelessly with our partners in the 5G ecosystem to bring 5G to as…

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Cisco and Honeywell finance Theatro’s unique voice-controlled mobile platform

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Theatro, a Dallas based SaaS company, has announced that it has secured a strategic investment from Cisco Investments and Honeywell Ventures for its voice-controlled mobile platform that connects hourly employees to each other and to essential enterprise information. The world’s first voice-driven Intelligent Assistant platform is being offered as a ”hardware-enabled” software as a service solution, and is designed to provide deskless employees a “heads up and hands-free” connection to their corporate systems and management teams. Chris Todd, President and CEO of Theatro, said, “We are proud to have Cisco Investments and Honeywell Ventures join us in our journey as investors. Companies across a wide variety of industries are recognizing the significant customer experience and productivity benefits of a connected and engaged workforce. Our collaborations with Cisco and Honeywell ensure that Theatro will remain at the cutting edge of both networking and mobile standards and help us bring these…

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Telecom News

A quick roundup of the news in Telecoms | Week #35

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Verizon to enable spam call filtering by default on select Android phones Verizon has begun auto-enrolling eligible customers in its free Call Filter service, thus automatically protecting Android users through spam-detection and blocking of high-risk calls. The Federal Communications Commission’s recent ruling has given phone carriers more authority to block spam calls, and Verizon is taking advantage of it to better protect customers. The Call Filter app will automatically block calls from any numbers reported as fraudulent and forward them to voicemail. Read more at: https://tinyurl.com/y5ctqelq Google and Dell team up on the first Chromebooks made for business Dell Technologies Inc. and Google LLC have announced the launch of their jointly developed laptops – the Dell Latitude 5300 2-in-1 Chromebook Enterprise and Dell Latitude 5400 Chromebook Enterprise. These two laptops are based on existing Dell’s Latitude models, except they run Chrome OS and offer extra security and organisational features.…

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Huawei unveils the world’s most powerful AI chip – Ascend 910

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The Chinese telecommunications giant Huawei has unveiled their brand-new Artificial Intelligence (AI) chipset Ascend 910 at its Shenzhen headquarters, together with the accompanying AI computing framework, MindSpore. The company claims this chip to be the world’s fastest AI processor ever with the greatest computing power available on a single chip, and optimized for AI applications. “We have been making steady progress since we announced our AI strategy in October last year,” said Eric Xu, Huawei’s Rotating Chairman. “Everything is moving forward according to plan, from R&D to product launch. We promised a full-stack, all-scenario AI portfolio. And today we delivered, with the release of Ascend 910 and MindSpore. This also marks a new stage in Huawei’s AI strategy.” Huawei originally announced the processor’s planned specifications last year at its Huawei Connect flagship event in Shanghai. After a year of intense development, test results reveal that the Ascend 910…

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Belgium’s first all-VoIP network set up by World Telecom Labs and Edpnet

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Telecommunications equipment supplier World Telecom Labs (WTL) and a mobile virtual network operator Edpnet, have announced that the first all-VoIP network in Belgium is now live, enabling businesses to benefit from high-quality and cost effective voice services. It is stated that Edpnet has become the first operator in Belgium to make the switch from traditional ISDN to a VoIP platform, thus gaining the ability to easily add more capacity, which will ensure the company’s future growth. For this move, Edpnet has deployed WTL’s VoIP switches for its VoIP links, ensuring high call quality and an always-on network, and optimizing bandwidth capacity. Joachim Slabbaert, COO at Edpnet, said, “WTL is a technologically innovative company whose team really understand what VoIP operators want and need.  We buy from them because they do what they say – improve our network and reduce our costs. This migration is a huge milestone for our company and has…

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Uniphore raises $51 million to add AI to call centers

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Uniphore Software Systems Pvt, a global conversational Artificial Intelligence (AI) technology startup based in Chennai, India and Palo Alto, California, has announced that it has raised USD 51 million in Series C funding led by March Capital Partners. The latest round was reinforced by Chiratae Ventures (formerly IDG Ventures), Sistema Asia, CXO Fund, ITP, Iron Pillar and Patni Family, amongst others. Uniphore’s new round is their largest funding so far, and marks “one of the most substantial funding rounds in the conversational AI sector.” This Indian startup promotes the use of the AI in call centers to bridge the gap between people and machines through voice, and aims to substantially innovate customer service, a market that is valued at USD 350 billion. According to the statement, the funds will be used to accelerate Uniphore’s go-to-market in North America, invest in research and development for the next wave of improvements…

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Trinity Cyber obtains millions in funds for a new cybersecurity approach

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Trinity Cyber, a Bowie, Maryland-based cybersecurity services and solutions startup, has announced the completion of a $23 million funding round led by Intel Capital and other top institutional investors. The company claims that it is taking an entirely new approach to cybersecurity and, with the help of its new technology known as Proactive Threat Interference, is able to “proactively intercept and control cyberattacks” before they even reach the target’s network, thus “reducing risk and increasing cost to adversaries.” Steve Ryan, CEO of Trinity Cyber, said, “This investment by Intel Capital and other strategic backers is significant. I co-founded Trinity Cyber to transform the way the world addresses the cyber problem. No one is doing what Trinity Cyber is doing. No one else can. We make the adversary fail, and we feel this strategic support validates the elegance of our solution.” “As cyberattacks become more sophisticated, technology to counter…

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Effective ways to improve customer service in a VoIP business

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We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field of communications demands an excellent customer experience in order to attract and retain customers, and to reduce churn. With so many choices on offer, the power has shifted to customers – if faced with a problem, they have come to expect an immediate resolution. Unfortunately, the surveys of customer experience in the telecommunication world reveal that, in general, consumers have a very low opinion of the telecoms industry and are dissatisfied with the support that they receive from their providers. It seems that the reason for this deficiency may be found in the mindset of telecom operators, who devote most of their time and effort to building and managing their VoIP networks, rather than indulging their customers. Satisfactory customer experience in…

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Telecom News

Trend Micro and Docomo unveils IoT security service

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The Japanese mobile operator NTT Docomo Inc. and a multinational cyber security and defense company Trend Micro Inc. have announced the launch of a service designed to protect Internet of Things (IoT) devices running on Docomo’s mobile network. The new Cloud Platform Network Security Service from Docomo, which uses Trend Micro’s security platform, will enable the “first-of-its-kind protection” for IoT networks. The provided user-friendly security shield will mainly target Docomo’s customers who are building infrastructure-as-a-service (IaaS) environments. Akihiko Omikawa, Executive vice president at Trend Micro, said, “The promise and potential of 5G has the world waiting but let me issue a warning for the need for extra protection. Smarter endpoints mean a greater cyber risk to manage. We’re delighted and proud that our technology meets the needs of this global mobile phone leader. Together our joint solution delivers cloud infrastructure capabilities integrated with IoT-ready security customized for modern data centers.”…

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