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Voice over Internet Protocol (VoIP) is not a new technology, and there are thousands of articles written about it. Still, there are many myths surrounding VoIP. Is it the awkward acronym? Maybe it sounds super technical? On a basic level, VoIP, or Voice over Internet Protocol, is simply an Internet-based replacement for traditional telephone systems, offering significant cost savings and advanced technologies that provide improved convenience and productivity. In our humble opinion, myths should not detract from you using one of the industry’s leading and most affordable means of business communications that can provide businesses with a tremendous competitive advantage. Therefore, let us dispel some of the most common misconceptions and give you the truth about VoIP phone systems. Myth #1: VoIP will cost more Actually, VoIP is more economical than legacy phone and on-premises PBX systems. With a hosted VoIP or Cloud PBX, the costs are limited to service…

SoftBank aims at providing connectivity from space SoftBank has announced that it will begin promoting the roll out of Non-Terrestrial Network (NTN) solutions that provide connectivity from space and the stratosphere. SoftBank NTN solutions will include the Geosynchronous Earth Orbiting (GEO) satellite NarrowBand IoT (NB-IoT) services provided by Skylo Technologies. The two companies recently agreed to cooperate in offering satellite services in Japan. SoftBank’s NTN portfolio of solutions will also include Low Earth Orbit (LEO) satellite communications provided by OneWeb, and High Altitude Platform Station (HAPS) stratospheric telecommunications platforms provided by SoftBank’s subsidiary HAPSMobile. Read more at: https://tinyurl.com/murtvfhr Black Lotus Labs uncovers hacktivist campaign Black Lotus Labs, the Lumen Technologies security threat intelligence division, has presented evidence that hacktivists have recently attacked switches and routers in a minimum of 100 organizations. The hacktivists managed to access those Internet-connected devices because of an incorrect Cisco Systems Smart Install configuration. The Black…

LeapDroid, a blog providing market analysis, expert guides and expertise for the mobile app, mobile hardware and app industry, has picked call.center™ by DIDWW as one of the best call center apps for Android devices. In this article, we will explore this app, reveal what it has to offer, and why it deserves to be one of the top softphones.   Firstly, it is not just for Android. call.center ™ is an innovative SIP-based softphone for Mac OS, iOS, Android and Windows devices. Its full compatibility with a variety of operating systems and standard SIP-based VoIP providers makes it one of the most versatile VoIP softphones available.   The call.center™ app has a unique, practical and user-friendly drag-and-drop user interface. All the basic functions are easily accessible and intuitive, allowing users to seamlessly integrate and optimize voice operations with their workflow processes.   In addition, for the convenience of users,…

VCC Live partners with DIDWW VCC Live, a provider of innovative cloud-based contact center software for inbound, outbound and cross-channel contact centers, has announced a strategic partnership with global telecommunications operator DIDWW, which provides high quality VoIP and SIP trunking services to businesses and telecommunications operators around the world. As part of the partnership, VCC Live will take advantage of DIDWW’s extensive virtual telephone number coverage, which will allow VCC Lives’s contact center business to grow effectively in all geographic areas. DIDWW’s vast inventory of virtual phone numbers allows VCC Live to continue the rapid growth of their global business. Read more at: https://tinyurl.com/xhu9xheb Microsoft collaborates with O2 UK  Microsoft and O2 are developing a proof-of-concept investigation to determine the benefits of on-premises Mobile Edge Computing (MEC) inside a private 5G network, focusing on security and low latency. The possible benefits of this proposed architecture are noteworthy,  combining secure, high-bandwidth…

DIDWW joins GSMA DIDWW, a global cloud communications service provider, has announced that it has become an associate member of the GSMA, an industry organization that represents the interests of mobile operators around the world. The GSMA supports the latest technological innovations and the development of the mobile ecosystem to promote digital transformation and industrial growth. GSMA membership allows DIDWW to actively take part in technical working groups, establish new business relationships, and develop strategies that will greatly contribute to the wider adoption of hosted VoIP services. Read more at: https://tinyurl.com/4urtcbtz Mediacom to expansion broadband to 500K locations The US operator Mediacom has revealed its plan to provide high-speed broadband to another 500,000 under-serviced homes and businesses over the next three years. This scaling-up will include a combination of new facilities supported by state and federal broadband grants, line extensions and the development of fixed wireless access (FWA) using recently…

Innovative communication solutions are a great way to streamline business processes, increase productivity and ensure a smooth and scalable expansion. German-based Hemmersbach, a renowned service provider of IT infrastructure – DaaS (Device as a Service) and GFS (Global Field Service) – has teamed up with DIDWW, a leading provider of premium quality cloud communication services, to establish a strong local presence across the world with DID numbers and SIP trunks.   This initiative will see the DIDWW private global voice and SMS network enabling seamless communication for Hemmersbach, which currently serves customers in more than 190 countries and operates through 50 subsidiaries worldwide.   To successfully manage such a large volume of internal and external communications, Hemmersbach will leverage the robust and geo-redundant VoIP network at DIDWW. The company’s extensive international coverage of virtual phone numbers and its powerful local dialing solution will ensure a fully-compliant and reliable service, as…

A good VoIP provider ensures seamless online telecommunications services of the highest quality for business of all sizes, making interactions easier and more gratifying for both employees and customers. Plus, the best thing about VoIP services is that they are less expensive than traditional phone systems and much easier to set up. In addition, with cloud VoIP, clients can move direct extensions to new geographic locations with just a few clicks in the provided self-management platform. However, choosing the right service provider is not such an easy task. With so many options, how do you decide which one is right for you? If you are having a hard time choosing one, then you are in the right place. In this article, we discuss the top-rated VoIP systems for 2021. 8×8 Inc. provides cloud communications and customer engagement solutions. This includes voice, contact center, video, mobile and unified communications…

The global telecommunication services provider, DIDWW, is committed to continuous improvement and is always pushing the boundaries to enhance the customer experience. The company has announced an expanded feature set for its cloud communications platform, which now includes  a “billing cycle” capability.   This highly useful feature allows customers to set the specific number of billing cycles before their DID subscription expires, making inventory administration convenient and easier to plan ahead. By taking advantage of this new feature, customers will be able to manage their DID numbers in a more efficient and productive manner by customizing and automating the ordering process to fit any use-case.   The DIDWW self-service portal offers an easy way to order, configure and manage virtual numbers in real-time. The latest update to this platform is a perfect example of how to simplify the DID management process and enhance business productivity. The company continues to add innovations to the user…

DIDWW, an Irish-based telecom operator providing global telecommunication services, has announced the news of its upcoming new and improved API functionality. These updates will assist customers to fully automate their telephony  processes  and allow for the complete integration of their operational components into the DIDWW customer service portfolio. The company is continually striving to increase the functionality of its services, and in order to achieve that, they are upgrading their platform by accelerating processes with automation. Because of its established priorities, DIDWW plans to make all of its user panel features available through the API, in order to optimize the speed of operations and improve process automation. The current API is designed for telecom operators, making it possible for them to perform a wide range of actions, while helping to automate and further bolster their services. Some of the features include worldwide ordering and setting up of phone…

DIDWW, a global telecommunication provider, has announced the launch of a brand-new feature to further enhance its industry-leading user interface by introducing automated Configuration Profile Rules. Ever since DIDWW’s launch in 2004, the company has been constantly delivering new, up-to-date features to the market to enhance the overall user experience. Although the company has had a configuration profile section for some time that allowed its users to create as many configuration profiles as their virtual numbers (DIDs) require, this new feature automates a sometimes complex process. Now, using the new rules section, users can automatically assign their specific configuration profiles to their DIDs by location or number type. DIDWW introduced this automated process in order to save customers time, as the platform can now perform all the technical and often time-consuming tasks for them. The new feature will allow customers to create multiple rules that will apply the…