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In the fast-changing digital world, consumers are gravitating towards AI assistants such as ChatGPT and Google Gemini for convenience and speed, according to TELUS Digital. Survey data reveals that 32% of users have shifted from traditional apps to AI. The trend is driven by factors like faster task completion and enhanced accessibility, reshaping technology use.

TELUS, in partnership with Samsung Electronics, has unveiled plans to initiate Canada’s inaugural commercial virtualized and open radio access network (RAN), marking a significant leap forward in the telecom industry. This next-generation network technology aims to elevate performance, flexibility, energy efficiency, and automation, setting a new standard for mobile connectivity across Canada.

TELUS International and Five9 launch an advanced AI-powered Contact Center as a Service platform. Phonism integrates with Cisco’s Webex, providing cost-effective device management and streamlining collaboration. Viking Electronics endorses Ooma AirDial as a reliable POTS replacement, emphasizing wireless turnkey solutions. Cresta unveils AI enhancements for contact centers, driven by Large Language Models, promising unprecedented performance and productivity.

In a groundbreaking revelation, Telus, Canada’s foremost operator, announced the successful two-way communication between smartphones and IoT devices, using Echostar T1, a geostationary Earth orbit satellite. Partnering with TerreStar and Skylo, Telus accomplished this feat using a specially-designed connectivity platform, highlighting the potential for remarkable connectivity throughout Canada, even in remote areas. As this technology differs significantly from regular D2D communication, Telus’s breakthrough is set to redefine the future of connectivity in previously unreachable corners of the country.

Tele2 and Nokia to provide SA 5G core network Tele2 has partnered with Nokia to provide its domestic market with a standalone (SA) 5G core network prior to the country’s spectrum auction, which prohibits operators from using ZTE or Huawei infrastructure. Nokia’s triumph over Ericsson’s comes as the company undergoes a comprehensive restructuring in order to focus on key business areas and get back in the global 5G retail market. The operators stated that the contract also covers the installation of the SA 5G core and the facilities for the transmission of voice-over-5G in Latvia, Lithuania and Estonia. The deployment of the infrastructure is expected to start later in 2021. Read more at: https://tinyurl.com/y5pxfu4l Telefónica has agreed to sell its tower portfolio The Spanish telecommunication giant Telefónica has come to the decision to sell its tower portfolio in Europe and Latin America to passive infrastructure specialist American Tower for €7.7…

Google rolls out BeyondCorp for secure remote network access without a VPN Google has launched BeyondCorp Remote Access, a new security service designed to provide remote access to internal systems without using a virtual private network (VPN). This new cloud-native security product is based on a “zero-trust approach” and is founded on a system that Google originally built for internal use almost a decade ago. Google said that when the number of remote connections suddenly increases, the VPN architecture may not be able to handle the load. BeyondCorp Remote Access includes a database of every device authorized to connect, a security certificate installed on that device, and integration with a human resources database containing information about usernames and group memberships. Read more at https://tinyurl.com/ya4hhtsk Zoom adds encryption as it passes 300 million daily users Zoom Video Communications has launched an update of its virtual meetings software, adding encryption and new…